My family and I bought the ADT security system from Chris a couple of months back. We have place a…read morelot of trust in ADT to protect our family, memories and home. Chris and his other technician were awesome and very professional. They stayed late to finish the installation even while it was raining. I greatly appreciate attention to detail and how the alarm system works. They didn't make us feel dumb. I will definitely recommend Chris and ADT. THANKS AGAIN!

DT security - Lubbock did an exceptional job Helping me secure and protect my investment property…read moreIn Lubbock. They were prompt. They took the extra time in wiring everything so no wires were visible. They did a full tutorial, showing me all the benefits and features of the system, and I can speak of no higher regard about the company, DT security, Lubbock and also Chris the manager and owner A+ all around, and I would recommend them to anybody looking to get quality protection and security for their home or business through a company who truly puts the customer first

Amazing job and such a kind Gentleman. I had to change the lock up on the front door and fix the…read moreback door. Completed both with speed.

I was very impressed with the ease and efficiency of getting my front door unlocked. Spoke with a…read moregentleman on the phone last night, and this morning he was at my house. He was polite, friendly and very knowledgeable. It didn't take him long at all, plus he answered all sorts of random questions while he worked! He was very kind. I would highly recommend them and would not hesitate to use them in the future! Thanks again!!

The single solitary reason why I gave you more than one star is because the initial sales and…read moreservice was good. Mo set us up, and he was great. Your technical support, on the other hand, is trash. I had an appointment today for y'all to come fix my doorbell camera. I was given an 8AM-Noon time window. I work nights. I DON'T do 8AM, but I wanted this fixed, so I scheduled it. Got up at 8AM and by 11:40, nobody had shown up. That's when I got on live chat and started getting canned answers like "the technician has been dispatched", and telling me the technician is in my area and should be contacting me soon. What a load of crap. I was told I could receive a call from a supervisor "in a couple of minutes". That didn't happen. I finally had to call and talk to a live supervisor, who proceeded to inform me that the tech assigned my work order WAS OUT OF TOWN DOING AN INSTALL!!!!! I asked if my order could be transferred to a tech who's actually in town, and was told NO. You mean to tell me that, in a city of nearly 250,000 people, there is not ONE single tech that can jump on this and make it right?!?!?!?! I've lost a lot of respect for Vivint, and it's going to take more than a damn $42 credit to get that back. You have to earn it. All I proceeded to get from that supervisor was the token apology, which I got sick of hearing, and an offer to reschedule. Today was the best day for me, and that's why I scheduled it for TODAY!!!!! I held up my end of the bargain and got my butt up at 8AM for this, and wasted the next 5 hours, only to be shown that my time MEANS NOTHING!!!!!! I told that supervisor that it appears Vivint had gone the way of AT&T and others. Good sales and service at the time of sale, but absolute CRAP going forward. I don't really want to do business with Vivint anymore, but I feel like I'm stuck. There has to be someone out there who cares about their customers months and years down the road. There just has to be. Expecting me to be available in a time window, only to have y'all blow it off: NOT COOL!!!!!! Lying to me and telling me the tech is in the area and will be contacting me soon: NOT COOL!!!!! Seemingly not getting a phone call from anyone at Vivint because they really want to solve an issue: NOT COOL!!!!!! Wanting YOU to call them, wanting YOU to log on to their website, wanting YOU to initiate anything at this point: NOT COOL!!!!!! Acting like you don't really care whether or not you have my business: NOT COOL, but LOUD AND CLEAR!!!!! I'm soooooo very close to telling y'all to come get your equipment and buzz off. Just once, I want to see a company bend over backwards in the name of customer satisfaction. JUST ONCE!!!!!!!!!!

Have several issues. The cameras don't detect when they are supposed to. Prime example about 90%…read moreof the time when you drive up in the driveway it will not show a vehicle. But when you get to the front door it will not always show you at the front door. All of the caeras have the same issue. In my opinion its totally junk not worth the money. I would love to have them buy their equipment back if its worth what they say it is.

So glad I decided to get IHS to install my security and home theater. Everything turned out…read moreperfect. Was almost gonna do my home theater myself...so very happy I did not. The IHS install gave me options and solutions to things that I would have never thought possible. Thanks a million Intelliget Home Solutions.

From the owner: After spending years working for several large security companies, our founder discovered a…read moredisconnect between the values of the customers and the Corporations. Corporations lacked the empathy, and morality that customers deserved and decided he could better for-fill those needs by creating Intelligent Homes Solutions. We provide our customers with fast, reliable, and inexpensive solutions for security, surveillance, automation, audio video, and monitoring needs. Our service map extends to all the communities in the west Texas area.

TERRIBLE CUSTOMER SERVICE !!! Rude and disrespectful. We are switching to Custom Electronics,…read moreanother local ADT company, based on references by friends. Paula Weddle is just plain rude! If you are looking for a security system, avoid this local company like the plague.

From the owner: You've worked hard to make your home look just right. Shouldn't you put the same effort into…read morekeeping it safe? Fortunately, the security experts at 24 Seven Security make it easier than ever to protect your personal property. We install high-quality home security systems in Lubbock and Levelland, Texas. Reach out to your local security experts at 24 Seven Security now to make your home as safe as possible.