Dr. Lai is thoughtful and thorough, I have been using contacts for mono-vision for 10 years and for…read morethe first time I feel like my vision is balanced! I can read small print and see distance perfectly...I didn't think this was possible:)

I have to say, the best place to have your eye exam and buy glasses. Professional, friendly and…read moreknowledgeable staff. I have been going for years. I did go elsewhere 2 years ago, and regretted it. I didn't get the quality or service from the other place. Will be only going to see Fredrick from now on !

Was a customer about 6 years ago, and just had an appointment last week. I was surprised that both…read moreElizabeth and Frederick remembered me. They are such wonderful people, professional and nice. They give you options for frames and lenses, not pressured to buy top of the line. Also the clinic direct bills many insurance companies, so no paperwork for me. It is always a pleasant experience. I would recommend this company to anyone.

Excellent selection of interesting glasses. You won't find the same glasses all over the city. The…read moreowner is always there, and he has a great eye for finding flattering frames. Service was excellent and very friendly. I've purchased non-prescription sunglasses, as well as prescription sunglasses and regular glasses. I'm very pleased.

On July 29th of this year I took my glasses into Bedford Eye Care because one of the arms was about…read moreto fall off. I was told the frame was actually broken and a new frame needed to be ordered. The glasses were given back and I was told I would hear from them within a week. On August 6th I called and was told the frames were not in. By this time one of the arms had fallen off and the other arm was hanging by a thread. On the 13th of August I called and, once again, the frames were not in. I no longer could wear the glasses as both arms had now fallen off. I was experiencing headaches from straining my eyes. Kathleen, the person I spoke to on the phone, suggested I come in to see what they could do for me. I went in and met with Leslie. She was a lifesaver! She searched for a suitable pair of frames that my lenses would fit into. I could use these while I waited for the new frames to arrive. It was a lengthy process but she eventually found a pair. Leslie assured me she would look into the whole situation and two days later I was back in and Leslie had my new frames. She quickly replaced the lenses and I was good to go. I can't thank Leslie enough for everything she did to rectify the problem. I was so impressed with her professional manner and her determination to turn a very negative situation into a positive outcome. It's individuals like Leslie that have customers returning to Bedford Eye Care. Catherine Spears

I have been a patient of Dr Mandleman since the nineties now I am a patient of Dr MacMullin. I have…read moreno words for the care and concern for this clinic they are beyond the call of doctors. It is well worth a five hour drive one way for the expertise of this clinic. Teresa MacEachern Glace Bay

These are the best doctors. Dr. Gaudet was able to answer all my questions and help me when no one…read moreelse could! They have the coolest glasses too!

Let me get right to the point with this one, no beating around the bush!…read more My beef is not with the Dr's, but the front office staff, they need a lesson on customer service. I called in to order some new contacts, my morning started off with me ripping my last pair...so I called to order a new box, I was informed it had been two years since my last eye exam and they could not do anything until I had an eye exam. I explained that I would be happy to do that, but wondering if I could just get one pair to tie me over till I could get in for an appointment. I was told NO, there was no discussion, they were not going to help me until I came in for my $120 eye exam, even though I have been purchasing contacts on a regular basis. I have been a customer there for over 10 years and thought that my loyalty would count for something, I was not looking for a freebie, wanted to order more contacts, make an appointment for an eye exam, and in the mean time needed a pair to get me through. I sent an email to them to explaining my disappointment in their lack of effort to help me, I have not heard a thing. I was not expecting wine and flowers, but maybe a follow up phone call to an upset customer.. that makes good business sense to me. It all worked out in the end, found a great new eye Dr who only charged $70 for the same appointment they charged $120, got my contacts, and I will be happy to spend my money there :) I do not recommend the Doctor's eye clinic, it is all about how much money they can make, not the patient! It's to bad they can't "see" what good customer service is about.

The first appointment here went well. However an employee kept yelling at me, until I told her that…read moremy hearing was perfect. It's called Ageism, as I am a Senior. Next time around we checked-in early, in case this would be of help to them. They sent us away until the 1:50 appointment. We wandered the mall and returned @1:53. The optometrist aggressively informed me that we were late and should have come earlier. Perhaps her staff could have asked us to stay when we initially checked-in? She was insulting and more than a little rude. Customer Service is not on her agenda. Nor will I be on her agenda again.

I paid over $1,000 for two pairs of glasses. Three months later I still don't have one good pair…read more The lens were popping out of them and Eyes on Bedford wouldn't replace them.

Wonderful staff and fast service. We would like to thank…read moreKaran,Katie,James,and radhika for their amazing help with selection of glasses and professional services...Colleen and Paul will return for sure!

I have been a customer to Dr. Freddie Chow for over 30 years. All seem to be going well except the…read morelast few visits. First ordered glasses that were defective and try to sort out the issues and Dr. Chow said it was my eyes because I'm getting old. Shortly after that got new glasses because broke the old ones and the problem was corrected with the new lenses that he declined to take responsibility for because of that improper making of the lenses. Now I have a virtual field test that is two hours away and a defective machine as far as my opinion is concerned wanted to use the Halifax location and said that the machines are different doesn't make sense to me I would not recommend using these guys because they don't assume any responsibility for their incompetence in their equipment very disappointed with Dr. Chow and would not recommend anyone to trust your eyes with someone that you can't trust. Very disappointed and will be telling everybody I can't to stay away from any of the eyes location. Also the glasses they wanted to sell me for $800. I got the same glasses same lenses same everything for $450 at Costco.

This Vogue Optical location is especially helpful and friendly. We purchased my son's last pairs…read moreof glasses here, and were happy with the level of service we obtained. My son wears a noticeably thicker lens on the left-hand side; Vogue made sure we knew which glasses could accommodate this need, and also did their best to process the lens in a way that made it as thin as possible. I don't even notice the difference between the two lenses! Vogue's "Second Pair Free" policy is good across all locations, of course, and this store is no different. One thing you may not have known is that Vogue allows children (up to age 12) to defer their second pair for up to a year from purchase. This makes a big difference when the kiddos are at an age where their head is still growing. We were able to pick up a second pair for my son this March that fit him much better than the old pair. Of course, there's also the famous Vogue repair policy; when my son's glasses snapped across the nosepiece, Vogue ordered up a replacement on the spot. It took a few days to get the new frames in, of course, but not unreasonably so. I consider Vogue to be the destination spot for glasses, due to their policies and prices. The service at this location places them a little above the other stores I've frequented.

These guys were quick, helpful and efficient. Was in and…read moreout, received my glasses earlier than expected. My new go to.

Don't bother working there. Terrible policies, high stress environment, they'll treat you like a…read morechild. Bad pay, work hours. Too many bosses with different policies and procedures.

Never again! Outrageous prices. $ 176.00 for a full eye exam…read more Lot's of less expensive places. Kept me waiting 70 minutes. Front staff was not helpful. Dr. was pleasant but not $176.00 pleasant.

No complaints from me. Not many options to buy Safety prescription glasses so I was happy to find…read morethese guys. The process from start to finish was smooth and uncomplicated, which is all you can ask for.

Love this place! It's a great alternative to overpriced shops especially like those attached to…read moreOptometrist's offices. I bought a pair of Oakley progressive glasses at a downtown combined optometrist/optician shop for around $750 and had a hell of a time getting used to them. I went back and was told the lenses were correct for my prescription and I should just give it time. They still suck. In contrast, I had the same prescription filled with the same quality lenses at Canadian Optical Warehouse at less than half the cost and they are perfect. Save your money and buy glasses here. I'm a fan!