Easy scheduling, fair prices, nice tech. He leveled out stove, it is a gas stove and we couldn't…read moredo it ourselves.

I was so pleased with their reliability and competence. Theyreally understood how to figure out e…read morewhat was wrong with my washing machine. Thank you.

John was pleasant and responded quickly from my call. He repaired my fridge and I was surprised the…read morebill was reasonable. I would definitely call him again for any of my appliance repairs.

I highly recommend you hire John for all of your appliance servicing needs. He is friendly,…read moreresponsive, and will diagnose and repair your appliance expeditiously. John recently took care of a very tricky LED lighting issue I had with my refrigerator. I am highly satisfied with the result. He has five stars for a reason. So, feel confident, reaching out.

I called Mass Appliance Masters yesterday to help figure out what going on with my convector…read more(heater/ac). Last year it was leaking, so I had to shut it off. A guy whole management recommended wanted $6000 to fix it. The convector cost $4000 including installation. I told that man I would roast before handing over $6000 I made an appointment just yesterday and the man showed up today on time. He was very professional. He took the convector apart. Dirt and dust had clogged the drip tray. While it was open he cleaned the dirt and cat hair that had collected. The total charge was $295 !!! I was very happy. I wrote him a check. I couldn't be happier!!!!!!!

I called Mass Appliance Masters last Monday 02/09/26 about my washing machine at 2:30pm and they…read morecame to my house that day around 4:30. Diagnosed the issue ordered the part and they are back today 02/16/26 repairing my machine. Very responsive and reliable. This was after I was assigned a scam artist company by Electrolux. Buyer beware if you ever get assigned to APS Electronics.

What a great guy and service repair company! Our refrigerator died just a couple of days before we…read morewere scheduled to leave on vacation and I was in horrors remembering the last time we needed help with something like this, I remember it taking a while to get someone in. Called Scotty in the morning and he said he be by in about an hour and in an hour he was here. He diagnosed it and did waste my time - told me straight up it was not salvageable. But he didn't stop here. When I asked him for recommendations on what might be a good model he not only helped me, but while standing in my kitchen made a call and told me where I could get one same day. Scotty and his son literally made a stressful situation so much better - And I can't thank him enough nor can I recommend him more highly! We ended up buying the refrigerator he recommended from the place he recommended and everything was done quickly and I had a new refrigerator, delivered and set up, in my kitchen just a few hours later! Thank you Scott!

Fast and knowledgeable. My dryer was overheating and was diagnosed and fixed same day. Would highly…read morerecommend.

I am disappointed by yelp's review-screening process. I do agree that it should be in place, BUT:…read more the two (hidden/not recommended) reviews are TRULY written by customers of Scott. How do I know? I asked him. He told me the names of the people in the two reviews. It would be nice if yelp allowed qualified yelpers (me, in this case) to "recommend" from among the hidden reviews. It's especially important for very good companies, such as Scott's Appliance, to have the exposure. He is a small business and deserves the accolades he earns. Just sayin'.

Highly recommend! Reliable, fair, knowledgeable. It's difficult to find these traits, and Scott's…read moreoffers all of this!

Tony is extremely knowledgeable, helpful and HONEST. I highly recommend him for any home appliance…read morerepairs.

When I called, Tony explained that he didn't work on my model of washing machine but he asked…read moreseveral questions about the problem I was experiencing and suggested several things I could try to fix the issue. Real knowledgeable and committed to helping people.

Jim was very prompt and courteous. Diagnosed the problem with our dryer right away and had it…read morerepaired within the hour. Service call + cost to repair was very reasonable. Highly recommend without hesitation.

Jim was amazing he saw the problem right away, as mice chewed our wires in our dryer. He ordered…read morethe part for us and came back to fix and now our dryer works perfectly! He was fast and very thorough. His prices were very affordable as well! Will 100% be calling him again in the future if needed!

Great work, very thorough. Friendly and professional. Will use again. Easy online appointment…read morebooking

Top-notch five-star service from start to finish! Our Whirlpool dishwasher stopped working and we…read morerandomly chose 1st Choice since it was a local company. So glad we chose them! Alfredo diagnosed and repaired the issue quickly and efficiently. In addition, he and Rose exemplify the true meaning of "customer service" with their friendly and professional interactions and fully satisfactory outcome. 1st Choice is now our first choice for any appliance repairs that we will need in the future. We highly recommend them to anyone seeking superior appliance repair!