I ordered three items from this company and all three were unsatisfactory. They did accept the return and refund after some mild pushback and resistance. When I tried to review the unsatisfactory items on their website, they screened the review and did not post it. So I just want to warn people about this company! read more

No response and no goods that I ordered - no-one answers the phone and no response to e-mail. Was fooled by seemingly operational website - apparently the owner is sick and just left the website up and running . . . just found out from someone who had same issue in 2025!! read more

Frankly. . this company deserves zero stars. Do not do business with this company, avoid any interaction. The website seems active and you can make a purchase, it will charge your card or check, however do not expect to recieve any products or service. You will be ghosted. service so bad its seemingly an abandoned business. They do not answer calls, texts, emails, faxes, telegrams, radio calls, flare signals, smoke signals, hand signals, or even face to face speech. my poor lil' sad story: I had made a purchase on the website on Feburary 24th 2026, got the confirmation for my purchase, yay, waited. . and waited. One month goes by, nothing followed up, no ship date, no emails explaining anything. . another month goes by, still nothing, asked for an update. no response. . next month ask for a refund, nada, zip, zilch, bag of nothings. now its May 27th of 2026. Im looking for answers now. heres your answer: RUN AWAY BEFORE ITS TOO LATE! If you have been royally screwed by this company please visit Better Business Bureau and write a formal complaint and get your hard earned cash back, you dont deserve this. here is a link: https://www.bbb.org/us/pa/phoenixville/profile/military-gear/g-gedney-godwin-incorporated-0241-236014909 read more

BEWARE!!! Still haven't received my order after a month and a half. No one responds to calls or emails. I will be filing a complaint with the BBB and fighting the charges with my CC company. read more

Placed an order in July 2025. Finally received it in April 2026 after calling half a dozen time only to be told it would ship the next day. Product arrived too late to be of any use to me. I do not recommend this company. read more

Ordered about $100 worth of merchandise in October 2025. Card charged. Never received merch. Several calls and emails; Left messages regarding no delivery of merchandise. Up until October 0f 2025 deliveries of purchases required a phone call or email BUT SOMEONE WOULD ALWAYS RESPOND AND MAKE THINGS RIGHT. THIS IS NO MORE. Would highly discourage purchasing from this business anymore. read more

I ordered around $1500 in items about 4 years ago. Paid for everything. Haven't recieved a single item. When I contact them I get apologies and promises but no action. Basically my money has been stolen. read more

I also wish I had read reviews before contracting for goods. Placed order in March of 2023. Nothing yet. Cartridge box, canteen, wallet and whistle. It is Dec 1st, 2024. Last info from them was Jan 2024. My inquiries were laced with humour and quasi 18 th cent speech... alas all to no avail. I must confess that libations and being in my cups caused me to loosen my tongue in a very unseemly matter to my chagrin. Spoke choice words not to be repeated here. It seems to be a complete loss. AG read more

Phone doesn't work but the website is taking orders and charging cards. Two months from my recent order (and was charged) - no email replies or anything. read more

I have ordered from this vendor in the past without issue until now. I placed an order on 12/30/24 and received my merchandise early Jan 2025. I placed an order 1/10/2025 and another order on 1/14/2025. Received email confirmation upon placing the orders each time. My credit card was charged. I have sent emails twice to determine the status of the order. No response. On Friday 1/24/2025 I attempted to call the phone number on the website - Verizon message "check the number and try again." I still have a landline so I tried that route "the number you have dialed is not accepting calls." I tried to send a fax "the number you dialed is not in service." I am going to wait until the 15th of Feb if I haven't received the merchandise by then I will contact my credit card company to get all of my money back. read more

I purchased approximately $75 worth of merchandise from GG Godwin Inc (also known as The Sutler of Mt Misery and G Gedney Godwin, Inc) on February 1, 2024. The initial receipt stated I would receive an additional email once my order shipped. On February 14th I contacted them via their website, "Contact Us" to inquire about shipping, or even if the products were in stock (though I was never notified of any out-of-stock items. On February 21st I again attempted to contact them via their website. On the 21st I did note that my initial attempt of contact was shown under my order. Today (February 26th) I was going to make a third attempt before cancelling the order. Once I logged into my account, I observed that my previous two attempts to contact them were no longer shown. Is this done automatically, or did they see the messages and delete them I have no idea. I then made my third attempt via their published (website) phone number with no answer. To summarize, I ordered several items on February 1st and my credit card was charged immediately. In the next 26 days I have received no products, no shipping information, and no communication though I have attempted three times. I normally check reviews prior to dealing with unknown vendors. It appears this company is extremely poorly run (at a minimum) and I would never recommend them. read more

I've thought over and over whether I should post or share this with any of my reenacting friends, but at this point I feel like I must give you a warning about ordering from Godwin's/The Sutler of Mt. Misery. This is a review I had shared with friends in 2022 but have decided to share publicly to warn others. On May 3rd I ordered two tables and two camp stools from them (we have had so many projects going on that I knew building camp furniture was something we could not handle at this time). I waited and waited, thinking perhaps they were made to order even though their website said they were not. On July 6th (after two failed email attempts), I called them. The person I spoke with said that the items were packaged and sitting there, but that they had charged me incorrect shipping. I asked what the difference was and gave them my card to charge me so that I could get the items. They said they'd ship the next day. Fast forward almost another week and I had to call again. This time they were struggling to find boxes to fit the tables, and didn't know if they had any camp stools in stock. They said they'd figure out the boxes and ship right away. Thankfully (I thought), they arrived in a couple of days. I excitedly opened the boxes to find that camp stools were not included and that the tables were... well, excuse my language... pieces of absolute shit. They weren't even the actual table that I ordered!! There were screws that completely missed the wood, splintered the wood, stain missing in areas, stain dripping, and legs that had not even been cut flat to sit on the ground. I immediately called and told them of the issue (he quickly said he was in the middle of something and HUNG UP ON ME) and after I called again I followed up with an email with photos. They said they'd issue a call back for the packages and send me a full refund. Apparently they did not include the camp stools and instead decided that was credited toward shipping. I have now been back and forth for several weeks about returning the tables and getting a refund. Over and over I have had to contact them (these huge boxes are in our way!!) and have had excuse after excuse about filming, being called out of the office, and sending info to the finance team. I finally opened a PayPal claim and sent over all of our correspondence. The customer service was unreal. read more

I ordered five items from them and received one. After talking to them on phone, they said they would get back to me. Haven't heard from them in almost two months. I left messages on phone, e-mailed them, even sent a letter in the post. No response. They have been good in past but now???? Want refund or items. read more

Zero stars. Took money and produced no goods after 3 months. Will not return messages.

On January 7, 2023, I placed an order with this vendor for a drum carriage. A charge of $113.19 was posted to my credit card on January 9, 2023. When this item had not been shipped by March 16, 2023, I contacted the vendor via the website and by telephone to inquire about this purchase. I received no response. On March 23, 2023, I contacted the vendor again via the website and indicated that, if they did not respond to me by close of business on that day, my order should be cancelled and a credit issued, Again, I received no response, and no credit was issued. On March 25, 2023, I informed the vendor via the website that I would be filing a dispute with my credit card company. My advice, unless you have a very high tolerance for aggravation, avoid this company. read more

I should have checked other reviews before I placed an order with this company. Ordered 18th c. re-enactors' spectacles on Sept. 1. Order was confirmed and they charged my credit card. Since then, nothing. They do not return emails, voice messages or comments on their website and when I call I get a recording. Don't recommend doing business with them. read more

God Awful Godwin they have not changed poor business practice and they have been like this for years now I had problems back in 2007 when I special ordered a battalion cartridge box From them it took 8 weeks they promised it in 3 for gig in Long Island Montauk point.Poor business practice they get your money up front and will not answer any E MAIL or phone calls SAD SAD SAD read more

Paid for product that we didn't receive. After leaving voicemails and sending emails, we have received no correspondence. Do yourself a favor and check this company out through the BBB. Others have similar complaints. read more

Once again, when I received my boots and sword, the quality was outstanding.

Very slow to ship and very slow to communicate. If you need items in a timely manner or if you just want to know the status for your order you DO NOT want to use this site. read more

-Quick Update- Another two weeks have passed and not only have I not received my order having been informed that it was on the way, but now I'm told that it hasn't shipped after all. I have now cancelled my order and requested a refund. This has been a such a terrible experience that I can't help but wonder if there is a hidden camera involved somehow... Once again, save yourself the hassle. Please don't make the same mistake I did, order from amazon!!!!!!!! read more