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    G Hutton

    5.0 (1 review)

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    12 years ago

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    Raigmore Hospital

    Raigmore Hospital

    5.0(6 reviews)
    15.4 mi

    I'm not actually suggesting you throw yourself off a rock and completely bugger your ankle on a…read moreSaturday evening. But if you should, somewhere in the catchment for Raigmore Hospital would be a good place to do it because the quality of care I received was top notch. We were staying just outside Aviemore when I stupidly jumped off a rock onto a dry riverbed and I knew instantly I'd broken my ankle. Thankfully we were away en masse so my rugby playing brother in law and dad were on hand to lift me off the river bed and back to the house. A quick call to NHS24 confirmed that the nearest A&E was Raigmore in Inverness and that they wouldn't send an ambulance so an hours drive without pain relief it was - fun fun fun! I arrived at the A&E department at about 8 o'clock was taken straight to triage and in short was on the ward getting ready for bed by 11pm. In the intervening 3 hours I'd be x-rayed, dosed with morphine and nitrous oxide, had my dislocated bones reset, lower leg cast and re x-rayed. Every member of staff I encountered was fabulous. The kindness with which I was treated was so lovely. This was the first time I have hurt myself badly enough, or been ill enough to need emergency care and I was frightened and in absolute agony. Despite workloads that I can only imagine would cripple mere mortals every single person took the time to make me feel at ease and to try and make me more comfortable. My experience continued to be more than positive on the ward. It was spotlessly clean, the nursing staff were very busy but very good at their jobs and kind. I needed surgery on my ankle and this was scheduled for around 2pm on the Sunday. Unfortunately, the theater was really busy with emergency cases so this was pushed and pushed. By 8 o'clock at night I was pretty sure that I had endured nil by mouth all day for nothing and that I was going to have to do it all again the next day. But I was proved wrong and was taken for surgery at 10.30 on a Sunday night, getting back onto the ward at 1.30am. Monday is a bit of blur, what with the effects of dehydration, anesthetic and morphine based pain relief. But by tea time I was a bit more on the planet and able to appreciate the food was pretty damn good too! I was discharged on Tuesday afternoon after a cast change, a lesson on crutches and with a lovely bag of painkillers to see me through the next few days. But feeling like I had had the very best care possible and absolutely ready to fight (one legged for the foreseeable) to protect our amazing NHS and all the superheros who made me less scared, less sore and who gave my ankle the best chance of a full recovery.

    My daughter presented with tonsillitis, fever and severe dehydration. She is 22 years old and…read moreAustralian. Thank you ward 3B for taking such terrific care of her. Every phone call made to that ward from Australia was met with the utmost kindness, courtesy and consideration. The staff looked after her so well, I have the highest regard for them!

    G Hutton - physicians - Updated June 2026

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