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18 years ago
The largest doctors surgery in harwood, with a number of doctors providing many health related services helpful and friendly reception staff Very busy tough so difficult to get appointments Unless urgent read more
Harwood Health Centre
Bolton BL2 3HQ
United Kingdom
Bolton
01204 591526
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We've been with this Health Practice for over 10 years and have been very pleased with the service…read morewe have received. The doctors there (and there are quite a few) all score highly for their bedside manner: Dr Atkinson in particular is a very caring doctor (but perhaps it's unfair to single him out). The receptionists seem to be efficient. Two minor grumbles: the layout of the surgery is a bit odd (there are two waiting-rooms and if you don't wait in the right one things can get confusing); and the pharmacy next door tends to be rather slow when it's busy (which is often) -- although that's hardly this practice's fault. There's plenty of parking. All in all, an excellent surgery.
I have been on the books at this surgery for some 22 years. The doctors are much more…read morepatient-friendly these days as are the receptionists. Appointments are much easier to obtain now and the awful call-queueing telephone system has been taken out. The practice has expanded considerably in recent years, in terms of patient numbers and consulting rooms. The check-in system is electronic and very user-friendly. There is a good relationship with the pharmacy near by which enables you to have prescriptions collected and processed on your behalf.
Doctor Pokinskyj is one of the longest time serving Doctors at the medical centre apart from being…read moregentle caring and understanding she is a fantastic Doctor who treats her patients like a person and not a number . would recommend her for any health issue .
I consider myself extremely lucky not only to have my doctor's surgery so nearby it's almost the…read moresame building as my apartment block, but this doctor's surgery. I'd travel to it. Located adjacent to the Angel Centre, a place so lovely and charitable you feel better about humanity just walking past, Trinity Medical Centre has a good vibe to it from the get-go. The staff here bend over backwards for you and make you feel safe and comfortable. An example is when I realised I'd run out of something, I called in to get my blood pressure taken for a repeat prescription and although they were mega busy, when I explained the situation and said I needed it for tonight, the receptionist said, 'Ooh, you are cutting it fine aren't you!' and managed to squeeze me in with a nurse. However this meant that the prescription was only an emergency one and some pharmacies wouldn't accept it - not only did the receptionist know of a pharmacy that probably would, she rang them up, checked, and when they confirmed she told them to expect me in about an hour. She was doing her job and then some. The nurses here are spot on. When I went for my first smear, a well-known uncomfortable experience at best, the gentle, calm lady with a terrific sense of humour talked me through every single step of it and told me what to expect. As a result, I don't fear my next one. She was both professional and reassuring. She even talked me through what would happen to my sample and how they'd analyse it, with medical knowledge and enthusiasm, a winning combo. Trinity Medical Centre exudes an aura of tranquillity. Even if you're stressed out you'll soon be put at ease. When I returned from France having been in hospital there for a knee operation, my mother was obviously somewhat frantic about getting my aftercare and physiotherapy sorted. Again, the superb receptionist (Paula) sorted it all out. We were worried about the French medical notes, she said they have translators at the hospital as 'this sort of thing happens all the time'. She rang the orthopaedic ward at Hope Hospital on our behalf and bagged us an appointment for literally the next morning (this was done the day I'd flown back from France). With the sheer amount of students that descend on Salford every year, any that need to visit a doctor regularly for prescriptions should register with this local one. I did, and I still use it to this day. Heck, even if I move I'd probably jump back up here for appointments, I trust it that much.
I have had the absolute privilege of knowing Debbie for over 10 years, and I can say without a…read moreshadow of a doubt that she is an absolute credit to Urban Village Medical Practice., during a time when my health was very poor and I was struggling, Debbie went completely above and beyond her professional duties. She took the time to ring me every single day just to check in on me and make sure I was okay. That level of consistent, genuine care is rare, and it is something I will never forget. Over the past decade, she has truly become like a part of our family. We all know her so well, and she is always checking up on us to see how the whole family is doing, which we deeply appreciate. No matter how busy she is, nothing is ever too much trouble for her. She consistently goes above and beyond, bringing an immense amount of patience, empathy, and genuine warmth to every single patient at the surgery. Debbie is a beautiful, pleasant lady with a profoundly kind heart. Her dedication to her patients transforms the standard of care into something deeply personal and comforting. Urban Village Medical Practice is incredibly lucky to have her, and we are so grateful for everything she does. Thank you, Debbie, for being the wonderful person you are! we love and appreciate you ellie
I have had cause to contact the surgery for assistance in caring for my Mother, and as always they…read morecan never do enough for you, from the clerical staff administering my calls and emails to the GP's especially Dr Capper who's manner is so caring and reassuring. Once all the panicking has subsided by my Mother certainly not Dr. Capper, a calming comment of "I'll follow up on Thursday to see how we are progressing", is enough to let you know your being cared for by professionals who truly care. Thank you for attending today an excellent response to my initially morning email, I received an initial phone call from Dr. Capper who then attended early afternoon, I then received a confirmation text from Dr. Capper reporting the prescription had been sent to Pharmacykwik, a quick call to Muckram who also provides a spectacular service he assured me Mum would have her prescription later today. Now who couldn't fail to agree the team at Urban village along with the support of our Pharmacies are delivery a truly awe-inspiring service. Thank you again for supporting my Mother and I.
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Great doctor, appointments never on time but that's because he gives everyone the time needed,…read moreunusual for a doctor. Ignore the receptionists they often rude but Dr sherman and the nurse make up for it.
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