Wonderful customer service, install, and pricing. I have bought 6 appliances from them and it's…read morebeen an exceptional experience each time! Highly recommend!

Not a great experience at all. Spent thousands on appliances, yet installers left an appliance with…read morean error code. Now I'm told I'll get a phone call in two days with an eta in the morning for that day. Who can operate on such short notice? Maybe people who don't work? How about giving me a reasonable eta to plan things (like maybe work?). Am I supposed to sit around all day twiddling my thumbs waiting for a phone call and then waiting for their arrival? Aside from leaving an appliance with an error code (laziness? Apathy? Incompetence?), this is what I'm left with? Aside from that, it takes multiple days to get any responses to my questions. I absolutely would not recommend this company to anyone, nor will I ever use them again.

01/03/26 - My dryer & washer puked out @ the same time. I looked for a store that has appliances &…read moreall of a sudden my Facebook page is flooded w/solicitations from appliance stores. I clicked on a link for Appliances 4 Less & receives a response from Helen. I told here we were looking for a washer & dryer combo as both needed to be replaced. When my wife & I arrived we met Helen who was super patient & helpful assisting us on making our decision. This "Appliance 4 Less" store is basically a warehouse set back in an industrial area. The entrance is a single door that goes into a small office area. This area opens up to a warehouse area where they stock a variety different appliances like stove, refrigerator freezers, microwavesbut we were there for a washer/dryer combo. "Appliances 4 Less" has other locations and they provide appliances at multiple locations. I happened to be in Mt Prospect @ Discount Tires to have my car tires rotated so this location in Arlington Heights was about 5 miles from there. At this warehouse they stocked only LG washers & dryers, but they have other options at other stores. LG in general has a very good rating when you compare them w/other appliances. We ended up buying a basic LG washer & dryer. This duo complete w/removal of the old washer & dryer, delivery, & installation was $799 plus tax is $878.9 $140 for delivery, installing and haul away for a total of $1,018.90. Like I said nothing too fancy just a basic LG washer & dryer. Thank you Helen for you time & help in selecting a washer & dryer.

Got a great GE fridge & LG dishwasher at a great price. New appliances with scratches and dents.read more

I bought a cordless phone from them. I received an email asking me to call them. I was told the…read morephone would not work in the US so I cancelled my order. I was told to reply to the email that I was sent which I did. i received another email confirming my order was cancelled. The charge of $65 was pending on my charge card. After a few days, I saw it was posted. I called Sams and the man said it would drop off in a few days. I told him it was already posted and he needed to issue a refund. He started yelling at me to call my bank and hung up on me. I have filed a disputed transaction with the bank. DO NOT DO BUSINESS WITH THESE PEOPLE. THEY ARE CROOKS.

They tried to cheat me. I ordered an Rowenta Iron they…read moresaid was in stock. They did not have it. Instead of cancelling my order and refunding my money they bought a used iron on E-Bay from a Thrift store in Washington and had it shipped to me. The Thrift store refund Sam $84.60 they paid for the iron, and said no need to return. Sam will not issue me a credit for $135.18 for the iron unless I return it to them. They are stealing the iron from a Thrift store that uses the money to support children programs. They are thieves and if they will cheat a charity what will they do to you.

What an experience…read more First off, I will be upfront and honest. We bought an open-box item from Best Buy. It was listed as Excellent Condition, and it was an 85-inch Roku TV, which is basically less of a television and more of a drive-in movie screen for your living room. When we got to the store, things started off beautifully chaotic. The sales associate scanned everything, checked us out, and then somehow gave us the wrong TV to load into our car. Thankfully, the mistake was noticed before we drove off with someone else's giant wall-sized entertainment portal. Another representative stepped in, helped bring the correct TV out, and even helped us load it into the vehicle, which I did appreciate. Now here is where the circus music starts playing. Because this was an open-box item, the entire TV was wrapped up in bubble wrap like it was being prepared for launch into outer space. The listing said all parts and accessories were included. The label on the TV said all parts and accessories were included. Let me say that again for the people in the back, all parts and accessories were included. So, naturally, we trusted that statement like fools in a Best Buy fairy tale. Since the TV was wrapped for protection and we still had to move it, we did not unwrap the entire 85-inch beast in the parking lot to conduct a full forensic investigation. We got it home, unwrapped it, admired the glorious size of it, and then realized something very important was missing. The Roku remote. Yes, the remote. The tiny little plastic magic wand required to operate the giant glowing rectangle we had just transported across state lines, emotionally speaking. Now, if this had been our local Best Buy, no big deal. We would have driven back, grabbed the remote, and moved on with our lives. But this was not our local Best Buy. We drove an hour and 45 minutes to pick this TV up. There is absolutely no universe where it makes sense to spend $25 in gas, lose half a day, and possibly need emotional counseling just to retrieve a remote that costs about $7. You can literally get two of them on Amazon for under ten bucks. So we called Best Buy immediately after realizing the remote was missing. The customer service representative told us we could go to any Best Buy location, pick up the Roku remote, and they would give it to us for free. Great. Problem solved, right? Wrong. The next morning, we went to our local Best Buy, which is about a mile away. They refused to give us the inexpensive Roku remote. Apparently, the $7 remote was being guarded like the Declaration of Independence. So we did the next logical thing and called the store where we bought the TV. That is when we discovered another fun Best Buy feature, you cannot actually call the store. You call what feels like a customer service maze designed by someone who hates both customers and service. We spent about 45 minutes on the phone. We asked for a supervisor. We were refused. Then we finally got a supervisor. Every single person said the same thing: there was nothing they could do because it was an open-box item. That would make sense if the item had been listed as "open box, maybe includes parts, maybe does not, good luck, bring your own remote and a priest." But that is not what it said. It said all parts and accessories were included. It said it online. It said it on the label. It said it clearly on the bubble-wrapped TV. Yet somehow, the responsibility for the missing remote became ours, because apparently "included" now means "included in spirit." So now we have an 85-inch Roku TV with no Roku remote, and Best Buy's solution is for us to drive an hour and 45 minutes back to the original store to retrieve a $7 remote. Needless to say, that is not happening. I ordered the remote on Amazon for $9.74, and it is being delivered the same day, because apparently Amazon understands the complicated business model of "customer needs thing, send thing." Today, Amazon wins customer service. Best Buy loses on every account. That is sad, because I have shopped at Best Buy many times. I have a Best Buy credit card. I actually like some of the perks. But perks do not matter much when customer service turns into a scavenger hunt for a remote control. So here is my advice: when Best Buy says an open-box item includes all parts and accessories, bring a magnifying glass, a checklist, a legal team, and maybe your own remote just in case. Because apparently "all accessories included" does not always mean all accessories are included. Have yourselves a fine and beautiful day, and I hope this review helps you decide whether you want to support Best Buy or let Amazon deliver the remote before Best Buy finishes transferring your call.

We came here specifically to bring my Mother to the Geek Squad with her printer, which is too heavy…read morefor her to carry. My kind husband was happy to do it. I do not recommend Geek Squad. They used to come to her house, but now they charge $55 per trip. You need to make an appointment for the Geek Squad services that you are charged for annually. There are only two people working the counter, and for us, they ran over half an hour behind. They do not provide enough seating for everyone waiting, and there are a lot of elderly people who have come, with their computers, printers, etc. For assistance. As far as merchandise, nothing impressive selection-wise or price-wise compared to shopping online. There are more people working Security up front than offering help on the sales floor.

Very helpful lumber guy - ponytail Kyle!!! Plan was to get…read moresome genuine wood planks to create shelves in a storage closet in the garage... behind the car parking spot in the condo. Got him to spend a lot of time sorting through a pile of 8' pine boards and find some wood putty with me ans I am super grateful. Also to the parking lot kid that helped me load these heavy things into my SUV they had to jut up across all seats and lay on the dashboard... I should have driven to the dock by lumber. Doh.

I bought two packages of bleeding heart roots to plant. The roots in both packages were totally…read moredried up and worthless. I can't imagine that some other customer hadn't complained, yet the roots were still on display and being sold at full price. $21.96 down the drain. I didn't return the roots, as I couldn't find the receipt and Palatine isn't my local store so it's a bit of a trek. I will not be returning to the Palatine Home Depot.

I wouldn't recommend this place to anyone. They sold me a dryer that did not have a manufacturer…read moreserial number- which means although they say your unit will come with a 1 year warranty from the manufacturer or whatever we is standard, it's a lie. I checked with LG- picture of that email is attached. They lie about returns and refunds. Tell you they are refunding a certain amount and then refund less. When you follow up about it, they have excuses for why they didn't keep their word. This sale and unit was false advertising and they don't care. When you ask for a copy of the receipt, they push you around and eventually just ignore your request and you never get that second receipt as you requested. Be careful if you purchase anything from this store.

From the owner: Up to 70% off MAP selected items read more

We were able to find most of the items we needed for our remodeling project. The store is set up…read morefairly well to help you find supplies. We were able to make arrangements for our contractor to pick up the some of our larger and heavier items. Liv, in customer service, was pleasant and helpful with our order and pick up arrangements. We also had a smaller item that needed to be ordered and it was delivered the same day free of charge.

This is a fine and typically spacious and well stocked Home Depot. We don't come to this location…read morevery often as it is not the closest to our home but it is in the same shopping mall as our go-to Costco. There is plenty of parking and the entrance and exit areas are relatively uncongested. Today, we checked the garden department to see if they had anything to help a couple of our relatively lifeless orchids and we found something to try anyway. Overall, an A-OK store and location.