They answered an emergency call at 7am politely and in a reassuring manner. The driver then drove…read morevery safely but speedily. He was kind and helped me up the steps to my destination. Previously, during lockdown, they had accepted a booking to collect a prescription for me after other firms had refused. I will always use Waterloo Taxis in future.

On time, friendly driver, direct rout, comfortable ride, no hold ups in traffic, my mother was…read moredying in Pinderfields Hospital and needed to get there quickly

Reliable, friendly definately recommend.read more

Business does not care about small jobs, if you are local you will be disregarded as you will not…read morebring enough money for their family business, on 2 occasions now we have stood outside and watched their drivers pass our house to then mark the job as 'completed' even without stopping, leaving us repeatedly calling to chase a taxi and being left an hour give or take each time to actually get picked up.

AVOID - told me a booking was confirmed and when no taxi arrived I had to call multiple times to be…read moretold no taxi was coming - really rude staff on the phone too there were no apologies for leaving us stranded in an unfamiliar city at night

Top quality taxi service . When you ring someone does actully answer the phone …read more Friendly sensible drivers - timely taxis - will tell you if they are going to be longer than 10 minutes my first choice for taxis

If you have a cat or dog with you, beware. This company adds an extra £5 onto the bill and they…read moreonly inform you about this when you are in the car.