Last weekend, I decided to end my four-month movie-watching drought. I had been meaning to see Crazy Rich Asians. Thankfully, it was still playing at this theatre at Conestoga Mall. I headed over for a matinee. It's funny that I have known about this theatre for ages, but had never visited it before. There is plenty of parking. It helps that the theatre is at a mall. It does not connect directly to a mall entrance. You need to leave the theatre and go into the mall instead. It's a decent theatre. There aren't a ton of auditoriums, but it works for me. It's cozy. There is a ton of leg room and it's roomy. The only annoyance was with two women who came late into the show and decided to hold a conversation throughout the movie. Ugh! The movie was great. The screen was pristine and the sound was perfect. I didn't hit the concession stand. I had just had lunch, so I was good. (360) read more

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On X-Files, Fox Mulder had a poster in his office that says "I WANT TO BELIEVE" - and I really want to! I want to believe that this is the best movie theatre around, but really, I'm not feeling it. Galaxy Cinemas at Conestoga Mall was the first big box multiplex to come to the City of Waterloo. I remember when it was first built I was so excited. I remember lining up for blockbuster movies in the cold. And I remember that despite the inconvenience it was fun to hang out with the others in line. The thing is, time after time when I came here I would be disappointed. Prices are high and there are better amenities elsewhere. However, I am not really interested in making a big trip to go see a movie, so I keep coming back... I want to believe that this theatre can do better, and I hope I am right... I guess only time will tell! read more

Not a bad little cinema! The chairs are pretty comfy, a tad on the squeaky side. Somebody get some oil up in the seats please, they are screaming for it, literally! Other then the fact the chairs interrupted the movie when anybody moved it was your standard movie theater. One thing I did find odd was the sound during the first bit of the movie sounded like it was coming from one speaker in the front and that was it. It was fixed however like 20 minutes in. Not much to complain about here! read more

I was very dissatisfied with the concession stand. I asked for butter halfway and on top and of course because this is Canada we like to charge everyone on everything possible so they charged me for double butter..anyways I said I'm sorry I didn't think it would be double charge you never informed me of that...she throws the entire bag out and makes a new one with butter only on the top this time....I absolutely hate it when people do that. The popcorn bag practically made out with the garbage can then she refilled that same bag for this "new" popcorn. I was so disgusted I had to ask for a third one because I wasn't going to accept that lovely garbage can juice on my popcorn. Management was standing there and watched the whole situation how bad is that??? read more

I thought it was decent for a relatively small cineplex. Comfy chairs, short lineups. Service was a bit iffy. You could tell that the staff is underpaid, undermotivated, and generally bored out of their minds. But I don't go to a cinema for service, I go for the movies! And the picture and sound quality was good. Air con was fine. No weird, smelly customers. Why would anyone go to a cinema for good popcorn? It's so overpriced and made by high school students who don't give a crap. Make it yourself or go to the farmer's market for some popcorn goodness. lol read more

Leather seats - yes please! It seems they have revamped the theater which is great! It's still a typical Cineplex movie theater (minus comparing it to the new VIP ones). Average customer service, expensive prices, simple layout. Leather seats - lots of leg room, reclining chairs, and moveable arm rests. Defiantly the best part of the theater. read more

While I used to enjoy going to this theatre it is now more of a pain then enjoyable with the new changes. Having to buy the tickets in a separate area from food and not even being able to have some else line up for food while the other lines up for tickets is especially frustrating. The last couple time I've gone the movie has been sold out and I don't find out until after I've waited in line and I get up to the automated system to purchase my tickets. Wish it would go back to the old way read more

The AVX Theater is perfectly fine here. Concessions are good. If you've been to other Galaxy Cinemas, you know what to expect. This one is nice and clean and well care for. The staff is very friendly, and the movies are the typical bunch you'll see. read more

Our movie started 25 minutes late, and the popcorn was cold when we bought it. Not going to this cinema again.

I am so old that when I was a teenager this theatre opened with a big job fair. And when the big opening was coming up, all of us teens helped put up the soundproofing panels and do all the finishing touches. So I definitely have a soft spot for this place. The theatre really hasn't changed, except for the staff uniforms and the switch to digital film. It's kind of a perfect example of the early 2000s multiplexes, sticky carpets and all. Great place to pop in for a movie, with tons of parking and a location right next to the mall. Five stars and ten nostalgia stars. read more

Just a regular movie theatre. Nothing remarkable but nothing to complain about either.

I've had multiple bad experiences with Galaxy, and there are cheaper places in town, so I think I'll be avoiding this place. The staff (even managers) are not helpful at all. I left something in the theatre, and when I went back the next day, they were not willing to help me. They shrugged their shoulders and suggested I go look in the theatre. When I went to do so, there was a movie playing. They had me write down my phone number and I have heard nothing. read more

They've got kind employees which gave them the extra star. Speed is definitely not their specialty. I'm not saying I needed to be rushed through ordering and getting my food however I would have liked to not be late for my movie. I'm writing this while waiting in line and I take back the "kind employees" part. I was waiting in line and the guy in the back, Colin, was working away at making food. He looked up at us finally and stared blankly before looking back down without saying a word. I understand he was busy but a simple greeting would have been suffice. I continued to wait until another woman, who looked like a manager, was getting another order ready to go. Again, I see that she's busy but this time she didn't even make eye contact. I continued to wait until I finally had to go somewhere else for help. I enjoyed the movie thoroughly though. Even in a movie theatre that felt as if I was sitting in an environment similar to economy on an airplane. read more

It's okay, if u can't go to dt trt and u want to watch 3D movies, this is the place to go.

I personally used to be anti-Galaxy because I found they had a higher price point than the competing empire theatres. Lucky for me I was converted by a friend of mine thanks to their SCENE rewards program. As a SCENE member you get not only discounts but can rack up points for free movies something that makes Galaxy my go to movie theatre. Anyways onto the theatre itself, located at Conestoga Mall this Galaxy has been around for a while now. This is great for students living in Waterloo as one can take the bus there quite easily. Tuesday night they have discount nights with tickets being almost half-price and they're even cheaper if you're a SCENE member. That being said it was beginning to seem a bit dated in comparison to some of the newer theatres popping up in the area. Thankfully recently they underwent efforts to improve the experience, adding new leather seats, 3d projectors, d-box seat and other gimmicky things to improve the movie viewing experience and get you in the door. Long story short this theatre itself is above average and makes you feel appreciated as a customer. I still think 3D movies are a rip off but when there's a movie out worth seeing you can bet I'll be seeing it here. read more