Fantastic doctor, staff, office, location. They were so good to my son! I was actually thrilled this office took children so that was a bonus, plus we had been wait listed, we weren't supposed to be seen for a month (June was our initial appointment)!! They had an opening due to a cancelation & called the day before. When I got that call to get him in sooner, I was so thankful. This was my first time ever at an opthalmologist, along with my son of course, so wasn't too sure of what to expect, etc. We came in because my son has been having eye issues, I initially figured it was allergies, but wanted to be safe. I had other thoughts as to what it *could have been* and wanted to rule them out as well. My initial suspicions were correct and it was in fact allergies, but better to be safe than sorry. Also it is so good to have found an opthalmologist office that my family might need. Now to get my husband in lol. Great office, not a long wait time at all! Wonderful, kind, staff they're all so great! Highly recommend. My son even commented how great the doctor was and that it wasn't too bad (he was nervous, rightfully so!) read more

Poor communications. Never answer the phone and rarely call back after leaving messages. Office staff need an attitude adjustment. Dr Galiani is a good Dr but needs to clean up the business his name is on the front door! read more

Be very careful about this practice. They are a cataract machine. If you need more specialized care, look elsewhere. My near vision, which was previously perfect, is destroyed. I can no longer see to drive. I don't know if it could have been avoided, but they should have referred me to a retina specialist before doing this surgery. Oh, and the out of pocket expense after insurance was about $6000. read more

Well I walked in to see Dr. GALIANI terrified, he explained everything to me step by step and my fear is gone and now i feel so much better after a year of not Knowing. I highly recommend going to see him. Judy McKinstry read more

I Did learn a lot from my dr visit. Very kind and he explained his findings of my eye's condition. I want to come back when my insurance changes back to one they accept. read more

Galiani Ophthalmology Associates - Optometrists Near Me - Doylestown, Pennsylvania

I have been a patient of this ophthalmology practice for years, I have had countless procedures done and spent countless amount of money at this practice. The one time I ask for a doctor to call me back I get no response. Despite three phone calls. I have still yet to get a doctor call me back. I called the office asking to speak to the doctor and the reception person. Michelle argues with me that the doctor has called me. I think I would know if I spoke to the doctor. Horrible customer service. read more

Dr. Galiani is highly skilled in his field. Plus he has organized his services so that one gets prompt efficient attention on time. Various associates perform preparatory tasks so that Dr. G. may give his full attention to examining the patient. Optometry is also offered for the occasional prescription check. I went to Dr. Galiani when my prior Optomogist (Stuart Hirsch) retired and recommended his office as the top of the field just as he was. read more

Expert care for all types of eye issues including cataract surgery, and biepharoplasty.

Staff show excellent people skills showing patience and understanding team works extremely well together in this office which also shows that the Doctor in charge has exceptional leadership skills as staff want to be their best to create an excellent patient experience thank you to everyone read more

I have been seeing Dr. Galiani for more than 10 years and he is simply the best. He performed my cataract surgery and looked after me following a procedure to fix a retina tear. Always following up with regular visits and tests to keep abreast of my eye health. He is a top notch doctor who is skilled and knowledgeable is his field. With an excellent bedside manner and pleasant demeanor, he gives you the time you need and will answer all your questions. He cares about his patients. In all the years I have been going to this office I've never had an unpleasant experience nor billing issues. All the staff I have encountered during my visits have been great. I highly recommend Dr. Galiani and his office. read more

Let me begin by saying that if you actually READ those odd negative reviews, you'll quickly determine that most were not actually written about THIS office - plain and simple. I mean, why would someone travel an hour and a half to see an eye doctor?? (Actually, if I ever move several hours from here, I'll STILL use Dr. Galiani as my ophthalmologist, so I guess there's an answer to that! - haha) That said, I have been seeing Dr. David Galiani for at least 7 or 8 years now, and he is, by far, the best ophthalmologist I have ever had the pleasure of dealing with. That may not sound like a big deal to most, but I assure you, growing up with strabismus (lazy eye), I've certainly seen my fair share of eyecare professionals... for what it's worth. My very first experience with Dr. Galiani was when he literally squeezed me in during his lunch time to give me a thorough exam at the request of my family doctor (at the time, located just downstairs from his office). He had no problem seeing me right away and made the time for me. Granted, as a medical practice gets bigger and bigger, it's not quite as easy to make such concessions for people, but I promise you this much: the man is well educated, very knowledgeable, and takes the time to explain everything in detail to you - in layman's terms - and he won't leave the room until he's satisfied that you understand. He's also very personable and friendly. Above all else, though... he's very THOROUGH in his examinations. This is the best eye care you can get in this area - period. read more

Practice billed me fraudulently with incorrect diagnoses and codes to inflate the fees. When I addressed it, I was told to disregard the bill. Then I was sent bills for the next year and a half. I sent letters and left voicemails, all of which was ignored. read more

I was referred to Dr Armstrong at the practice (a surgeon) for eye lid reconstruction from a carcinoma removal. I was 1000% pleased with her & the staff. there were 2 separate surgeries & the admin did a great job setting everything up & making it stress free. I have had several follow up appts & was always seen within 15 min of my time read more

I can't recommend going to Galiani ophthalmology for various reasons. Three hours was typical for how long it took every time I went there. You waited and waited before being called in. The administration was the worst ever.. I called the staff member who was assigned to me for scheduling several times and never got a return call. I finally had to physically go into the office to get to the administrator. Without prior notice, Dr. Gianotti asks you atvwhat distances you would like to see. As a patient with no prior knowledge how can you make that kind of a decision at the spur of the moment that will affect you the rest of your life. The result of my cataract surgery is that my vision is worse than it was when I went in.. I have several limitations. I can't read like I was able to before the procedure. It's difficult to see to eat a meal. One of my eyes is blurred and I have some discomfort. I so wish I hadn't gotten the procedure there. It seems like I'll have to live with ruined vision for the rest of my life. There didn't seem to be much effort to remedy my situation. I'm very unhappy about it as is my wife who sees the difficult situation that I'm in. With so many patients and so long to wait one must wonder why there are not more doctors in the practice. As was suggested at another ophthalmologist office which seem not as much profit oriented,, don't get the cataract surgery unless it's medically necessary. Another thing., I asked the doctor why there was no water available when one had to be there for such a long time. He said it was because people would come in and steal the water from him. read more

During my first and last visit, the doctor was very condescending and told me I was seeing things (literally told me my brain was causing me to see things that did not exist - per his opinion). Please advise that doctor, since our time together, I have had TWO eye surgeries to correct my VERY REAL issue, and I'm doing very well! I'm not sure if he didn't take my issue seriously bc I was Black ( yes I am going to make it racial and trust me, I don't throw around the race card ) a female, or both. Here is some sage advice : Stop dismissing patient concerns (especially female patient's ) as histrionics. People are hurting and physicians have taken a vow to "do no harm". The day I visited that office I was suffering, and left feeling hopeless and demoralized. I'm willing to concede that the improper diagnosis was neither a race or gender issue, but simply that the doctor was grossly incompetent. Either way, do not ever text me again about returning to this horrid office. Thankfully, I found a doctor and surgeon who were both able to help me and I am still being treated for the problem that was "in my head", per my Galiani diagnosis. This place is a disgrace. PS. Thank you for reminding me that I never left an online review about my office experience. Again, take me off your patient list so I never receive a text reminder from this office again. read more

Stay out of this practice! You will get a bill for hundreds of dollars for a visit of a year ago. They forget to bill to insurance and send a bill to the patients. I should have take it seriously on other reviews.... read more

This practice was recommended to me by several people so I scheduled an appointment. I was told I would need to see a different doctor because I wear contacts. I made the appointment with that doctor and had to wait several months to see her. A couple of days before my scheduled appointment I received a call saying the appointment was canceled as the doctor left the practice. The staff was very short with me to the point of almost being rude. They didn't offer me an appointment with another doctor. I waited a couple of weeks and called back but wasn't quite sure I was on a waiting list. Again the staff was very short and rude. I finally got a call to schedule an appointment but when they found out I wore contact lenses they said that appointment didn't allow enough time. That was a couple of weeks ago. I have since found another practice and have an apointment in a week. I had some medical records from a doctor (I saw in another state) to Galiani and when I called to ask if they could forward to the new doctor they were rude and said I would need to sign a form, but they never offered to send the form. I can't believe this practice gets good reviews! read more

I recently had an eye emergency call Dr Galani's office the receptionist said they would call me back I called again around lunchtime and was told the same thing needless to say I never did receive a call back. There are many other doctors out there that will take you in an emergency I'm lucky I was able to find one. read more

What a great practice! I can't say enough about Dr. Burkhardt and staff! Front desk and techs were terrific! They were all kind, professional, and efficient. They made me feel extremely comfortable (even in these crazy times) was very concerned about my eyesight and Dr. Burkhardt was incredibly thorough She not only answered all of my questions but came up with very good solutions. Feeling relieved that my eyes are in good hands! Thank you! read more

Workers and doctors seem like they know what they're doing for the most part, BUT, the office administrator is a clueless moron. Not sure how anyone could employ someone like her to make important decisions. Feel bad for the employees and patients who have to deal with her stupidity. read more

Yes, I agree This office is the worst. Very rude and ignorant and dishonest people working here. They tried 3 times to scam me with the medication, that the doctor prescribed for me, and the only source to get it was from the office. First time they gave me an opened cracked bottle with no liquid medication in it, and they were asking me to pay $40 at the front desk for an empty bottle, and the employee was insisting to get paid $40 for an empty bottle, which is ridiculous. I talked to another employee she went and garbed another bottle with yellow stains on it already assembled and without a box. I said this is not right, I need to have it in the original sealed box. She went back and got me the medication in a box. I thought this time she got it right, to my surprise when i arrived home to open the package, it was used bottle with stains on it partially assembled the plastic cover was removed and had a different expiration on it than the box. 2 different expiration dates. Obviously it was not a sealed package she went and assembled it on her own. I contacted the company that produce the medication and they asked me not to use the medication it was already expired. this medication should have clear color and not yellow color. so I print out the chat conversation that was done on line, and took it to the office after an hour they decided to refund me the money. But shame on them, trying to scam the patient is not good practice. To get the medication the doctor prescribed for me, I have to go to another doctor to get the prescription and the medication. my insurance didn't cover my 2nd doctor i end up paying extra $450 for that visit. This is not fair at all and I am sure the doctor has no idea what the staff do to the patients. Also i requested one time to get a copy of the report for my last visit, it took them 6 months to approve it, and they were also annoyed with my request. The Doctor is good but the staff is horrible. read more

I called with a slight emergency due to a ball impacting my eye. The office staff worked hard to get me in to see Dr. Galiani. I did have to deal with a wait due to several other emergencies (worse than mine). Dr. Galiani assessed my injury and indicated it would heal with time. I was grateful for them to fit me in on a VERY busy day at the office. Thank you! read more

I was seen by Dr. Galiani and his very professional staff today. As a Cancer Survivor Dr. visits are not something I usually enjoy or am ever moved to review so I am writing this because these people were absolutely fantastic. I had pre-printed and filled out my required paperwork prior to checking in at the front desk so when I arrived and checked in it was very easy and done quickly. 10 minutes later I was greeted by Cristina who brought me to the examination room, she asked me a series of questions and conducted a series of eye exams on both eyes. This information was quickly entered in my chart and when she was finished with her assessment she answered all my questions in a very pleasant way. I was asked to follow her and she guided me to a waiting are where I would be seen by the doctor. There were several patients in this office and everyone was being treated and cared for like they were the only patient in the office. I was invited into a treatment room by Kim ( she's been with the practice 11 years) and she prepared me for the doctor. Dr. Galiani introduces himself and we talk about the reason for my visit and how he is going to help me. I was there to have several growths removed from my right eye. 1 on the upper eyelid and 3 on the lower eyelid. He was amazing. They used eye drops and injections to prepare my right eye for the procedures. What I thought was going to be a very difficult visit was done quickly with very little discomfort. It was Friday afternoon and the entire experience was over. I have read a few negative reviews about this practice that were in no way anything like what I experienced. This doctor and his staff are as good as any I have ever encountered. I go back in October. read more

Staff is unprofessional, and not capable to schedule testing for the days testing is administered. I traveled 1.5 hours to be informed they made a mistake scheduling my test, they only administer that test on Thursdays-I had to reschedule. 2nd appointment- Concussion specialist called out sick, they never called to advise me. Had the initial test, but no one was available to give me the results. They sent t another doctor in to meet me, she admitted she was not sure why she was there! She was not comfortable to review results per Lynn the office manager. Now 6 hours travel for nothing! They will not contact insurance for authorizations. If you call the office They give you the codes, but it is up to the patient to confirm coverage. I called the office manager and was on hold for 20 minutes, receptionist asked me for my phone number, Lynn will call back- well she did not call me, "I never was told to call you back" The office administrator is the most rude, arrogant unprofessional person I have ever encountered, I had her on speaker phone, my family was appalled! I brought the VEP test results to neurologist as requested, was told they were not accurate, something may have malfunctioned during the test. Great! read more

I went for a ROUTINE EYE EXAM as covered by my insurance. Both the tech that took me back and Dr. Galiani confirmed that I was there for a ROUTINE EYE EXAM. As any responsible Dr. would do, he asked if I was having any problems. I mentioned dry eyes and said I was handling with drops. That was the extent of the conversation about dry eyes. I was given a sample and a coupon for drops. He then, after a very brief exam, mentioned that I had a cataract forming that was nothing to worry about at this time. 15 minutes later I was out with no mention of how my vision was or if my glasses RX was correct. A few weeks later I received a bill for $68 from Dr. Galiani's office. I called my insurance company right away to confirm that I was eligible for an eye exam every year, covered. They confirmed this but informed me that he had billed my visit as a medical visit because I have dry eye and a cataract. I did not call their office and say I needed an appointment because I had a cataract and dry eye. I booked a routine eye exam. This is bait and switch at it's best. How many other patients does this happen to? If he codes and bills every routine eye exam as medical by finding something medical to note, even though he doesn't treat anything, insurance companies and patients are getting manipulated. My insurance company told me to tell them to re-code it to what it was; a routine eye exam. They refused to do so and are continuing to send bills. read more

the worst because I did not submit to unnecessary eye test and glaucoma testing that was done 3 weeks ago and the insurance told me i did not have to have it done. He got nasty because I could no would not pad the appointment. My eye still hurts from the poison some one in his office prescribed. Hope I can recover I need my hands and my eyes with the work I do. Penny L. read more

Excellent care from office staff and Dr G. Highly recommend for cataract surgery. Everyone treated me extremely well- friendly, caring, attentive. Very successful outcome . read more

I am really amazed at the reviews I see here. I have been going to Galiani for the past 7 years. I've had nothing but good experiences. They added specialists who have made a huge difference to my vision and my life in great ways. The staff has always been kind and efficient. I highly recommend them. I have never once in all these years had any of the situations mentioned in the previous reviews happen to me. read more

Was told upon arrival that my insurance was not in the system even though myself and the rest of my family have been going there for years. Every time we go they have a problem finding our insurance and every time we have to insist they look further and they eventually figure it out. We have had no problems with this insurance elsewhere. This time the lady at the desk was so incredibly rude to us and unwilling to work with us to figure out the problem. She insisted it was our fault and gave us nothing but attitude when we had clearly been there and used the same insurance before. Based off of another similar review the desk ladies are clearly not properly trained in insurance matters or polite behavior. Would not recommend this place to anyone and we will not be back. read more

I decided to use Dr. Galiani for my cataract surgery so I could get the work done locally. At the end of my evaluation I was told that all the doctor's surgeries were performed at Tri County Surgery Center which was a 45 minute drive from Doylestown. Dr. Galiani assured me that this was the best place for the procedure because they only do eye surgery at the clinic and it eliminates the possibility of issues during the surgery and that he has performed thousands of cataract surgeries with no issues. I went at the scheduled time (7:00 AM) and had the procedure. In recovery I was told that my lens had dropped into my retna and could not be removed at the clinic or by Dr Galiani's experience. I was told to get down to Wills Eye Hospital to undergo another complex surgery to save my eye. I did this and Dr Kieser saved my eye with a long and complex surgery. I will be in recovery for two weeks now with no vision in the eye expected for two weeks. You can bet I will never recommend Galiani or Tri County Surgery Center which refuses to refund my copay. Please take your eyes seriously and make the trip to Wills Eye in Philadelphia read more

Fabulous care and attention to patients needs

Good place. Went here to get fitted for contacts and though I don't know how competitive the prices are since this was my first time getting them, Dr. Walsh was great. I paid for the first visit then had many free follow-ups to find the brand that fit/felt best. Never felt like I was being too picky, always was given more than enough free trials and samples of eyewash and lens cases. read more

It is a shame but over the years, I have had great experiences with this doctor and his staff. But something has dramatically changed in the last couple of years. The front office staff doctor has hired are very rude and cold towards customers. I witnessed first hand two different folks and how they were treated horribly by the front office staff. I myself brought in a relative for her eye exam and also had unpleasant encounter. The other issue I have is that his assistants who work on your eyes come into work sick. One assistant was recovering from strep throat and told me she had been on medicine for two days and was no longer contagious but I could tell she was very sick and did not allow her to touch my eyes. Overall, the staff has gone downhill over the past couple of years although I have been fortunate to not have issues with the doctor himself. He has been kind to me but will no longer see existing patients unless they have eye problems. read more

Pretty steamed right now-- made my appointment two years ago. The office confirmed my appointment a few days ago. I arrived for my appointment today and they informed me that Dr. Galiani no longer takes my insurance (have had the same for four years), and he hasn't since the beginning of the year. They told me I wouldn't be able to see him without paying for the whole visit myself (which I cannot afford). They have an optomitrist practicing in the same office who I could make an appointment to see (not in at the moment), but other than that, there is nothing they can do for me today. I left and went home. Called my insurance company and they confirm that yes, he does indeed still have a relationship with them and is able to bill for visits. Something is fishy. If he decided at the beginning of the year that he was changing his ways about insurance, then why did the office confirm my appointment and let me arrive for my visit?? You can bet I'm looking for another eye doctor right now. read more