I ordered a pair of sterling silver and set stone earrings from this company. The earrings are…read morebeautiful, well made, and I had no problem with delivery. I did not have occasion to deal with their customer service. For people complaining that what they received was smaller than expected, every item I looked at contained dimension information. It's obvious that not all items sold are made by Native Americans working from their homes. If you've ever priced hand-made Native American work, you'll know they'd be far more than the prices in this catalogue. It's because of the high percentage of foreign-made items that I took off a star. The company is registered as a 501(c)3, which is a non-profit entity that operates exclusively for charitable, religious, educational, scientific, or other specified public benefit purposes. For all the reviews stating this is claiming "church" status, they are wrong.

I along with my husband before he passed, have been customers for many years. Although I haven't…read moreordered anything in recent years, I have always bought a Christmas basket as this was something we both agreed was a worthy cause and hoped it brought joy to the family. This year I purchased two as it was a good year for me. I bought them in my sons names and know they will enjoy the beautiful cards they sent me. They're always saying that they don't need anything so this is the perfect gift. Hoping that a family or two at SIF will enjoy this holiday season a bit more as I know it will add to our own happiness. Don't know how many more years I will be around as I'm almost 83 yrs. old, but I will continue to give something every year as long as I have food to eat and a roof over my head. Thank you for allowing me to be a part of such a worthy cause. JoAnn Y.

First and foremost , All the staff and people that work here are nice …read more The items are not great , I rarely find a " treasure " here . First issue The fitting rooms are STILL closed , so that makes you have to buy the item , and if it doesn't work out , you can bring it back for only a store credit ! What a scam ! let people try things on ! The OTHER BIGGER PROBLEM I have is with the PRICES ! It's a SHAME that the prices are SO HIGH for the demographic of Gallups hard working class community . Especially when all of the items are DONATED and received for FREE! The McKinley County humane society thrift own the street has clothes for $1 ! Some of the clothing is so overpriced , I think im finally done shopping there ! PLEASE LOWER YOUR PRICES ! YOU CAN STILL SELL THINGS FOR A DOLLAR AND STILL MAKE A PROFIT IF THATS WHAT YOU ARE AFTER ! DO SOMETHING FOR THE COMMUNITY THAT DONATES TO YOU !! ! GOODWILL SHOULD BE ASHAMED IN A BIG WAY !

I've been to too many goodwills. I've worked for goodwill. I basically have goodwill cheat codes to…read moreknow if it's a good or bad goodwill. This one is kinda one I'd pass on, but I can't give any less than 3 stars because they always have great staff and the company itself is a great company. This one I'd pass on because it doesn't seem to really put out great stuff. The sections I personally frequent and consider the most potential of having great finds I think lack at this store and it seems the clothes in general is clothes most people would probably pass on. I think this is all depending on the area it's in so I don't put much blame on the store itself, but if you're like me and you're passing through and thought you might find greatness, I'm just trying to save you some time which is something I personally would've appreciated.

Totally not worth the visit for donated items everything is price high. $5-10 for kid jeans. $10…read morecookie jars?$4 dollars for shirts?? You might as well be like the Goodwill. These are free donated items that the community had donated to help with cost of the humane society. You might as well go to Walmart and buy brand new items.

I Dont know what the person that wrote the review from Dallas is talking about or what store she…read moreactually went to . The folks in the store are extremely nice here , their prices are fair , their store is clean and well organized , and i always enjoy going in and having a chat with the ladies , on top of that - getting extremely good and fair deals for really good quality stuff ! I purchased my favorite pair of pants from this store for $ 1 ! The quality of their goods and pricing is better than the Catholic Charities or the Goodwill down the street .The people at those stores are super nice too , and should be checked out as well , but for me - they are overpriced and most of their stuff is a little junkie at best . This is a great thrift store , and the ladies all work hard to keep it that way. Like i said , you should check out all the stores , but this one is my favorite for sure .

Always a stop off for me. The line is sometimes a long and crowded line at the customer service…read morearea due to the small area. The staff is personable and helpful. No complaints from me.

If you never want to receive a package on time , at the right address , or delivered AT ALL when…read morethe tracking says " delivered " this is your place ... I do NOT (or will ever ) have an Amazon account . I want to support the USPS as much as I can , but with service like THIS , it is MIND BOGGLING how the USPS is still in business ! No wonder the USPS is losing money . It is EVERY.SINGLE.TIME I order something . Its fine when its UPS or FEDEX , but when its USPS , its EVERY SINGLE TIME .. I cant help which company the people I order from use . .. I just CANT