If I could give them a zero or a negative review I would. Took a sega game gear in, it was working…read morejust fine the night before. The girl sat on the FLOOR and cleaned our machine with q tips and rubbing alcohol. After waiting for an hour (or more) they handed our machine back to us and said it didn't power on or anything, and they threw our brand new Duracell batteries in the trash because of corrosion and handed us their cheap Amazon batteries instead. We got the game gear home and your staff didn't have the brightness turned up, so nothing could be seen. There is a guy who works there that is always rude, and sticking his nose in just to reiterate what we had already been told. Absolutely unprofessional and just ignorance. It's a GAME store. Make sure stuff is turned on so you don't waste people's time. This store is an absolute JOKE. We will NOT be back.

When I come around the area I always stop by here. Very friendly employees and they host very fun…read moretournaments and events here as well. If you are a gaming enthusiast or need repairs come by this place

These guys rock! What would have cost me around $100+ was a fraction of the cost. They were easy to…read morework with, had all my parts needed and didn't make me feel like an idiot. Thanks again guys!

What a Giant waste of time, I am here at 3 PM on a weekday and they are clearly not open. There are…read moreno signs indicating hours or anything. Super annoying. Skip this one, you will thank me later.

Ordered a game system and some games. The owner had it in the mail to me the day after I ordered…read more(I ordered online at 8 at night so the delay is forgiven) and it was delivered in Texas three days later. Great deal on the games, great deal on the game console, and AMAZING customer service! Will be ordering from them again for sure!

Fantastic Video Game shop, good layout and vibe, friendly and helpful staff. Highly recommend them…read morefor their selection and pricing. My absolute favorite place to pop into and see if they have any new finds

One of the best places I've known so far. Highly recommend. Whatever you need. Buy, sell, trade…read morethey got you !!

Sold me a broken 360 and wouldn't give me my money back. I was stupid and paid cash. Told me I had…read moreto let them fix it.

Little bro bought a broken xbox that the worker said next day we tampered with it. IT NEVER WORKED!…read moreVery disrespectful. The female manager told me samething, but said she would look at it and if needed would do instore credit. 1 week later manager started speaking policy and procedure and both stated they never even looked at it. So sorry cant help you. Wow there was zero customer service and felt very disrespected. I am an adult and being lied to does not set well with me. In my opinion the manager knew she was going to do nothing for me just wanted to get me out of the store? He is 14, give me a break. I am more mad about the disrespect, and how it was handled than the actual Xbox.

The store WAS decent when it first opened but, now is either junk or OVERPRICED…read more The staff is hit or miss as far as being helpful or friendly. The selection is now clearly well picked-over. The ONLY saving grace is they do TRADE!!! When you enter the store, the smell of B.O. and cheap cologne (Axe?) almost knocks you out!?! (To be fair, the same can be said for Disc Replay on Linden Road, Flint).

Didn't have what I was looking for, but staff was very friendly, customer service was excellent…read more Prices are generally better than gamestop but I haven't traded anything on there, so not sure about trade values, but I'm guessing it's better than gamestop. Maybe I'll bring my ps3 in later and update this review lol. Location is a bit out of the way for me, but the customer service is excellent so I will gladly go out of my way. Do yourself a favor and check these guys out

Service and Selection are top notch, if you're looking for pieces to add to the collection you…read morewon't regret stopping through!

This store is by far the best Retro Game Store in all of the tri-county area. The owner is super…read moreknowledgeable and very good about checking trade ins to make sure they all work, which is more than I can say about many of his customers who run shotty businesses. He always keeps a good selection on all systems old and newer. He only takes quality stuff and not any junk condition items. He also sells some arcade games and has some you can play depending on what days you come in. Last but not least...he will repair games and systems as well. I can't recommend this store enough. Skip Retro Taku, Disc Replay and Game Pawn. Come here instead