I would not recommend this place to my worst enemy. When we found a car on the internet at this…read moredealership we wanted to look at for our son, we traveled 45 minutes to test drive it. We had done our research. Then they quoted us more the $3000 from what the car was listed at on their own website! (We should have walked away at this point.) We thought maybe the salesman just made a mistake, but after dealing with them since we bought the car, we have come to the decision that they are a shady bunch!!! We were also talked into buying a warranty that definetly doesn t cover much. (DON T WASTE YOUR MONEY ON THE WARRANTY!!!) When the car wouldn t start and we called Sale Auto Mall for their help we really were SHOCKED! I explained we bought the car from them and we had the warranty. They came from Kinston, picked up the car by tow truck and called a few hours later. They could not get the car to start and they had no idea what was wrong. They then told us it would be almost $400.00 in towing charges!!!!! The service manager was extremely rude and condesending!!!! We paid the $400 charge FOR NOTHING!!!! Than we have it towed to a dealership in Jacksonville. With in 30 minutes of them having the car, they called and informed us the spark plugs needed to be changed and the fuel system unclogged. THAT WAS ALL THAT WAS WRONG WITH THE CAR! DID THE SERVICE TECH AT SALE AUTO MALL EVEN LOOK AT THE CAR????? My husband and I are not accustomed to dealing with this type of horrible service. We DO NOT RECOMMEND this place to anyone.

I have purchased several vehicles from Sale Auto Mall in the past 25 years and have always been…read moretaken care of with outstanding service. When I had to have my vehicle in for repairs I was given a loaner to be able to get to work. The work done on my vehicle at the body shop was done in a very professional way and with precision. I was informed along the way of what was being done and when it would be ready. I would not hesitate to make another purchase from Sale Auto Ma