I have been going to Dr. Douglas for several years now. I only need to see the doctor once a year…read morefor my regular check up but every time I have gone, I have been happy with the visit and efficiency of the office. My husband also sees Dr. Douglas (we almost never go together due to work schedules) and my husband has similar experiences. The staff here is great and the office runs efficiently. Dr. Douglas runs on time. I've never had a wait. My husband is typically a difficult stick. The phlebotomist here is awesome and always gets him on the first time. Dr. Douglas is kind and takes a real interest in you, not just as a patient but as a person. Dr. Douglas is a huge dog lover and has photos of his dogs in the exam rooms. It's a nice touch so that the office feels less sterile and more welcoming. It's also nice to get a glimpse into his hobbies/ outside interests. That way you see him not just as your doctor but as a human. Overall I highly recommend Dr. Douglas. He is a wonderful PCP. You want someone who takes the time to listen and gets to know you as a person. The location is convenient for me but even if I lived a little further away, I'd drive the extra distance for a good doctor.

My family has been patients of Dr. Douglas for close on 20 years but I'm finally only now getting…read morearound to writing a review. One of the things I most appreciate about Dr. Douglas is how prompt he is, so if an appointment is at 2:30pm as an example, you can betcha that a few minutes later, Dr. Douglas will stroll into the consulting room. I also like that he is through, keeps up to date with the latest medical research and offers genuine, logical solutions that work best for your individual circumstances rather than whatever the latest fad is. I would absolutely recommend Dr Douglas if you are looking for a personal physician in the area. Note: #199 of Yelp 100 challenge for 2016

Great doctor and very accommodating staff!! Highly…read morerecommend!! Never any issues at this location.

Dr. Awan is highly knowledgeable and extremely kind to all his patients. He takes time to listen to…read morethem, explains the treatment, and is very thorough. He is also a great mentor. You will never regret having him as your provider.

We have used him several times and are always very pleased with results. My teenage granddaughter…read morehad ingrown nails making volleyball painful. The first dic we saw hurt her so badly she could be heard screaming down the street. Dr McNamara operated to remove the nails while she was doing homework. He also did some repair surgery on me. Was patient and extremely kind. Highly recommend

The doctor and the checkout lady at the front desk need to work on their personality. Finding a…read morenew doctor who actually cares about their patients.

I have been a patient here for over 15 years. They are all wonderful doctors and that includes all…read moreof their PAs. The office staff and nurses are also great. I feel that the most important thing in finding a good doctor is finding one who really listens to you and understands whatever problem you are having. They must understand you problem before they can treat you. My favorite is Alexandra Sloan, PA-C. She has seen me through breast cancer, gallbladder, and any number of minor infections and other health related issues. The office is run by a wonderfully organized group of people. So you don't have long waits but you also don't feel rushed. I feel like they have my best interests at heart!

I recently switched from a family practice to see Dr. Ruggerio, an internal medicine physician…read more After experiencing a lack of knowledge regarding some important health conditions, I looked for a doctor that not only accepted my insurance, but didn't keep me waiting for hours on end and was educated on my specific condition (rheumatoid arthritis). I am very impressed with both the staff at the Dr's office, as well as Dr. Ruggerio himself. I didn't wait for anything more then a few minutes at any point in time, even in the actual waiting room, which is where the majority of patients are kept suffering in my experience. I was called in within ten minutes to a room, and seen almost immediately by Dr. Ruggerio. Not only did he have a very thorough understanding of my RA, he also did an in-depth analysis of my medical history to make some recommendations that would help manage RA better. Unlike some other doctors, he really spent time getting to know my medical history and helping me out. I didn't feel at any point in time like he felt rushed or bored and ready to move on to the next patient. Imagine; a doctor that actually CARES about his patients and not just his pocket. The staff follow up was excellent as well. The nurse sat with me to look up some specialists in the area (I was still travelling to NY to see my rhematologist a few times a year), and called a few days later to check in. They are extremely fast at getting back to you when you call with concerns or are in need of refills, and also fill prescriptions via Blackberry on the spot. Now that's service!

I've been coming to this practice for some years now. The staff has always been helpful and kind…read more Check-in is usually quick and easy. The overall standard of care that I've received has always been pretty good. I've never really had a bad experience. My mother has also come to this facility (as I believe so has my brother). We've all really had good experiences here. I went in last week for a quick consult before a routine endoscopy that I'll be receiving later this month. The doctor was kind, patient, and explained everything thoroughly to me. She went over my expectations/tasks as a patient to prepare for the endoscopy. I felt seen and heard. I left the office very confident that I would be in trusted hands. As far as the facility itself goes, it is a bit more outdated in comparison to some newer facilities; however, for the most part, it has a decent amount of seating. It is usually ALWAYS packed / busy. So, parking can get a little full; however, there is on-street parking all around. The facility is as clean as one can expect of any facility, really. All in all, I definitely appreciate the care I've received here and will continue to go here for any of my GI needs.

The administration at this office is abysmal. Getting a first patient appointment is impossible…read more Their appointment setting software is painfully difficult & just doesn't work. I went to another provider, Orando Gastroenterology & got right in. And people wonder why the US healthcare system is so bad. Here is a glaring example.

Rude, short, unprofessional! The front desk staff doesn't acknowledge you when you walk in the…read moredoor. runs behind schedule constantly - I've had to leave twice because the bloodwork appt and Dr appt was 30 min late. Dr very nice and sweet but asks leading questions when given a sample of the brand name and a generic prescription for migraines, she asks if the brand name works? I said "yes it does" so she only documents that in the progress note and nothing about the generic that she already gave me 36 pills for prior, so THAT is why the nurse tech assumed correctly that when I called for my migraine medication refilled, she initiated a request for the brand name medication I had only 2 sample pills of prior. This then began a long insurance process unbeknownst to both myself and the Dr, however, when I asked to cancel the prior auth for the brand name and just refill my generic migraine meds, he continues to say he will "put a request in and ask the doctor for a recommendation". I explained that's what I had been advocating for & that it's been 3 weeks of back and forth phone calls while I'm working with these debilitating migraines. The office manager states that he "doesn't know what I want" and he will be discharging me with a 30-day prescription for the generic migraine meds I INITIALLY ASKED HIM FOR at the beginning of this 20-min conversation. Will try to push the prescription name brands of medications just to receive a kickback even at the expense of the patient. Shameful. I profusely THANKED him for doing the wow-so-difficult service of sending my prescription migraine medication so I can stop this pounding in my head and not have to jump through hoops because his nurse tech "didn't know" better. The patient is suffering and their lack of care and regard to save face and ego is shameful.

DR April Smith-Gonzalez really cares about her patients and so lucky to have her . Love getting OMT…read moretreatments with her.

Got an appointment all set! Very helpful, great type of care for patients, quality, and experience…read moregetting started. Easy to talk with staff. Would recommend 100%! Will be visiting soon! :)

Total lack of care and concern. I felt unheard and if you want a thorough rheumatologist I do not…read morerecommend.

I'm disgusted that this office is a health care facility. They don't care about the health of…read moreothers. As a migraine and asthma sufferer I get extremely sick when I go there bc they use at least one maybe several plug ins in the office. I have discussed with them how awful this is for sufferers of asthma and other conditions. That it can literally cause me to have an asthma attack. They did not care while I was there. I wrote to the office manager an I am attaching their reply. Not only is it bad for those with health issues but it is bad for everyone. So many toxins in them and even if that wasn't the case for everyone, if it is a known irritant and health issue for those with certain conditions, I am not sure why they would continue to use them especially after there have been complains. Absolutely horrible practice.

I was greeted with a smile, wasn't rushed and the staff, as well as Doris were so helpful…read more I was seen, heard and valued. Things were explained in detail for my benefit. Makes you feeled wanted, accepted if you will.