We have received exceptional care at Citizens Medical Center for many years. There is a…read morecompany-wide commitment to kind, compassionate care that is truly outstanding. Today, I experienced yet another example of quality patient service...just wanted to give a BIG shout out to GiGi in Radiology. She was so prompt and polite in responding to my request for radiology records. I thought it would take 2-3 days but thanks to GiGi it was 30 minutes. Thank you GiGi!

well here I am for a second time. approximately 1 month ago I have an appointment for a brain MRI…read moreand the lady at scheduling said she had all the paperwork. I then traveled to the imaging center where I met Sapphire. she told me she didn't have the paperwork. I tried to tell her to call the lady at scheduling and all I could get from her was she didn't have the paperwork. This kept going in circles and she would never contact scheduling. Finally she was talking on the phone to someone and stated that some people are too dumb to understand. That's when I left. VA scheduled another appointment at a different set with the same hospital due to I require a special MRI due to heart stints. Go here and guess. They don't show the appointment. if you dread going to the doctor use Citizens. Don't worry you won't get in.

This is a lousy and disorganized medical system. I wait months for an appointment with my pcp, they…read morecancel without telling you and are notorious for poor communications. I take off the day from work and drive in from Cuero and then get told not only did Detar cancel without notifying me but also Detar cannot get me back in for another 3 months? I'm going to

I went in for a Lumbar X-Ray today & Ramiro T. (a student) performed the xrays on me. He was…read moreextremely polite & very kind & had exceptional bedside manners & was very respectful. Cassie H. then came in to check the films & she, too, was very sweet! I felt very at ease with both Techs. :)

I had surgery on my right knee March 22, 2021 and the nurses stormy and Rachel were so amazing!!…read moredoctors perez and Saiyed were just as amazing!! They explained everything and ok so caring to me while I was so scared for surgery!! And the nurse that greeted me at the door told me she treats everyone like they are family!! that's when I knew I was going to be fine!! Doctor Perez is an orthopedic doctor and doctor Saiyed is a anathesioligst and was very understanding!! They all took very good care of me!!!

I can't say much about their actual medical procedures, since I'm only accompanying and waiting in…read morethe lobby, but I can say that the staff is lively and welcoming. The patients here are also nice and smiling, so this part of town must be happy. I witnessed the nurses here walk out elderly patients and those in wheelchairs. Let's just hope my friend's procedure goes well!

Great doctors. Great experience. Alleviated pain and gave me exercises to help going forward.read more

I love these people, I've gone over the years and even drive back to go. Friendly sweet, the puppy…read morevisits you too. I can't recommend them enough, however they're booked, so call ASAP, so you can get in faster.

Best doctor I have ever been to and I seen more than my fair share. Takes time and ask all the…read moreright questions!! Moving out of the area soon and will be disappointing to not have him as my doctor after the move.

We've had great luck with Dr Nezhad always being on top of our conditions. He spends as much time…read moreas we need. Never hurries. We're pretty health aware and have found Dr Nezhad the best of the best!

Down to earth doctors focused on patient care. Great experience and improvement in my pain.read more

It was my wife who initially availed herself of this clinic's services, and her positive…read moreexperience with them motivated me to seek their services as well. I cannot say enough good things about this clinic, especially nurse practitioner, Karen McEuen. She is friendly and warm, and is quite adept at not only pinpointing the causes of problems, but effective remedies, as well. She does not waste a moment's time to set in motion and coordinate a treatment process, especially when the situation is urgent. The clinic staff responds quickly to phone calls and other requests. My experience with this clinic has been top-notch, and I highly recommend them.

The process to receive a call back from the referral office was a circus. I was a new patient, they…read moresent me a link and set up zoom meeting. I was instructed by to fill out a new patient packet, in the link. I text the link back and said I was unable to locate the packet, I received another text with the same instruction. The same information for the same problem was not the answer. The day of the zoom a call from a caller from the office, was upset that they had no packet nor copies of insurance or license, I was told I cannot be seen and the wait and day I took off are in vein. I ask to speak to the callers supervisor. A medical assist then talked to me, and attempted to explain that it's not the office fault nor problem. I asked to speak to her supervisor and of course only medical assistant's are running the office of that size today as "Ruby" the clinical boss is at a seminar. Overall they are not helpful, rude and very condescending and passive aggressive.