Ashlee makes taking a road trip so exciting - Never a dull moment! She's always researching new…read moredestinations and I can't wait for the next trip! So many great memories :)

From the owner: Travel Trip Planning…read moreGroup Trips United States Road-trip Adventurer Adventure Vacation Tropical Fitness Fun Travel Agent

Dave and his team have helped us plan 2 cruises! One which was last minute to the Mexican Rivera…read moreand another one to Alaska which got postponed due to pandemic. Both cruises were awesome but Dave and his team HELPED us every step of the way. Starting with recommendations and providing us many options. Additionally, since the Alaskan cruise was postponed twice.... The amount of change, information received from cruise, and my million questions ... Dave helped us through it every STEP OF THE WAY!!! Amazing care for his customers and great communication through out it all!!! I HIGHLY RECOMMEND!! We will be using again to plan another trip and Dave and his team will be our GO TO team for our vacation plans!! And if you want a trip of a lifetime BOOK A CRUISE TO ALASKA!!

We went on our trip at the beginning of July and I'm now ready to provide an update. We had the…read moretime of our lives and Jim along with Ride the Wave were a big part of making it happen. We had some issues with 2 tours that we booked through Ride the Wave and Jim was fast to respond and assist. One of the tours we ended up having to cancel due to scheduling issues. I reached out to Jim to let him know and he worked on getting the refund process started right away and I received a confirmation email from the tour vendor the same day. We're now just waiting for it to get credited back to our card. The peace of mind of our trip being taken care of by professionals is invaluable. I can't recommend enough going through a travel agency for big trips because you just never know what could happen. Ride the Wave is as good as they come and I'm looking forward to using their services again for our next big trip!

Five stars for Celebrated Experiences & our "no-drive" UK vacation to London, Wales, and Scotland…read more The "cookie-cutter" Loch Ness tour originally set up by Andare can't compare to our Celebrated Experiences driver's substitution, touring Dornoch Cathedral & Dunrobin Castle and seeing a live falconry show. One star for Andare's other transportation! They wanted us to pay $570 for a 12-mile ride from Bangor Rail to the hotel, almost 6X a Snowdonia taxi ride. Months in advance, we requested a minimum of 20 mins. between train transfers due to mobility issues. Andare ignored this request, purchasing non-refundable tickets with only a ten-minute window. Ten minutes is not sufficient for a safe transfer with luggage! One star for Andare's attention to detail. Andare failed to buy advance tickets for 4 sites on our planned itinerary; we had to rush and buy them. Keep in mind, Andare partners with Virtuoso. We were asked to complete the survey about our trip which we did. Virtuoso posted it. Andare responded and admitted they fell short. Then, they removed the posting and changed it to one implying this was the first they had heard of our concerns. Now, we can see no posted response. Andare was notified of our requests in the pre-planning process, during the process, and when their finalized itinerary was shared with us. We brought up our concerns multiple times during phone conversations and by email. This review should not come as any surprise to Andare. Our requests occurred months before our trip departure and were not honored. The Celticos and Segontium Searchers Wales tour we set up gets 5 stars. They performed a wonderful personalized genealogical tour, being professional and responsive to our needs/desires. What a contrast to Andare!

Rachel put together an amazing family vacation to celebrate our oldest son's high school…read moregraduation; we visited three cities in Italy. From the places we stayed to the luxury transportation to the skip-the-line tickets for tours; everything was extremely well organized and planned. Leading up to our trip, Rachel sent weekly information about the country to get us familiar with local culture and traditions. She predicted our concerns with travel delays and was available for help whenever we needed. She is the travel agent you want to help plan your trips!

I contacted this company via their on-line contact…read more Months passed with no response, finally 3 months later they contacted me using computer issues as an excuse, (as to why they never responded). My request wasn't difficult, I'm first generation Italian and wouldn't have had a problem booking directly, I contacted them because my husband has some health issues and I felt they'd be able to help/advise with that. When people show you how incompetent they are, believe them.

MariaLaura booked us a fantastic schedule to visit Barcelona and Madrid! Great day trips to…read moreMonserrat, Costa Brava and Girona. The Cava Wine tour (see photos below) was fantastic and super informative. We took our twin boys and one brought his girlfriend on her first Europe adventure. She booked us a sunset cruise out of Barcelonetta and he proposed!!!

Great experience all and all. Shelli was awesome to work with! Highly recommend this agency.read more

Return itinerary was wrong. Missed our flight home and had to stay in a hotel and book a new flight…read morefor the next day at our expense of $1500.00 41500.00