Great service together with delicious food. Kind stuff…read more Very comfortable spa and sauna. Suggest to stay

Booked online through Hotels.com and got a nice rate for this heavily touristed city at Hotel Grand…read moreright in the heart of the city square. Location was excellent. The hotel messaged me before arrival exactly where to park and what to tell the parking attendant which made arrival a breeze. Check in was smooth, and because Hotels.com for some reason booked me into a 3 bedroom suite (at the price of their normal sized room) and the hotel needed to use our room to accommodate a large family, my daughter and I were happy to accept their offer of $20 euros to use at their restaurant in exchange for taking a smaller room. Worked out perfectly. The staff at the front desk (two guys) were extremely professional and courteous. They had maps showing where to go and even let me use an iPhone charger for the night. The room was very clean and modern and had excellent amenities. Probably the best part about the stay was their free breakfast buffet. They had very high quality food from eggs Benedict style cooked eggs to bacon and meats and cheese and sausages, to fresh fruits and drinks and an Espresso machine. Will absolutely stay here again and recommend them to anyone.

Ok so me and two friends go to the Grand Hotel Restaurant for some pre-drinks before dinner. We…read morewere seating immediately and the rest went downhill from there. First the bartender was extremely rude because we were only drinking wine. We picked a $35-$37 bottle of wine and two bottles of water. The white wine was served hot and was not properly chilled. Next the server brought the wrong kind of water we asked for still not sparkling. The final straw was when we asked for the bill. Immediately the serve said they do not take credit cards! We went to the hotel and they said that wasn't true. We paid in cash, but telling patrons you don't take credit cards when you do is just a crappy scam. The server was rather rude. I suspect because they are in the tourist center they don't really care about the quality of service. I gave them two stars because the place is nice looking and convenient; however, I do not recommend giving this your business if you are looking for a great experience go elsewhere.

Two days trip from wien to Ceske krumolv with OBB 's "Euregio" ticket , I with my girlfriend spent…read moreone night in this exquisite hotel which is seated the old town of CK and walking distance to train station. The staff had occupational passion and smile always while we am passing the checki-desk. A tidy and clean room in which the bed is comfortable for sleeping. We had joyful stay.

Lovely hotel, great location. It's a 5 minute walk from the Student Agency bus stop, a short walk…read moreto the castle, and located next to a pub "Depo." We had a double suite with one large room and one small room with a shared bathroom. Beautiful decor, clean and spacious. The breakfast was good and it becomes a cafe in the afternoon with delicious strudels and cappuccinos. The reception desk was very helpful and accommodating. After we checked out, they let us store our luggage in the front until it was time for us to leave. Good for peace of mind while in transit.

Been there with my parents for lunch (20120811) three things remain in my mind:…read more1) waiter incredibly slow (restaurant was 30% filled) 2) tons of crying small children on the ground, you risked to step upon 3) the ordered small vienna escalope was hard and dry So I cannot recommend this restaurant, neither for service, nor for ambiance nor for quality. What shocked me most was the noise level those guests with small children were allowed to produce.