Great hotel in a beautiful area with very good pricing. Huge space with a water park, bowling…read morealley, spa, pool, salon, disco, Italian restaurant, and other amenities. Rooms were very large (was a pleasant surprise here in Europe)! Only gripe was that the beds were not very comfortable, but the bedrooms and views than made up for it- our balcony was simply lovely. Food was excellent- every meal was fresh and well-made with a varied selection. Service was very friendly and courteous. Hotel is really very lovely. On a side note, the other guests at the hotel seemed to mainly be small-town, dare I say hillbilly (no offense intended) Germans that seemed very different from the people in Cologne. I noticed it because I usually stay at hotels in cities so was not used to this crowd. At least during my stay there, the hotel seemed to draw a certain type of crowd that loved to drink excessively and behaved a bit boorishly. Was just a curious observation, but not meant as a negative. Anyways would definitely recommend this hotel for a peaceful quiet weekend!

It's time to go skiing!!! Me, brother, uncle and cousins are all going to Germany to enjoy the…read moresnow. It took us like 3 hours to drive here from Apeldoorn, Gelderland (Netherlands). We first check into the hotel, the hotel is quite large it's at least 400 or 500 rooms. There's full bar and club, buffets, swimming pools, bowling alleys, and etc. I dont think there's anything missing from the resort. We went to our rooms and was pretty surprised to find the rooms aren't really properly cleaned; there were a lot of dust bunnies hanging around the corners and also parts of the wall. My uncle (he's general manager of a small 4 star hotel in Netherlands) worked in the same business, so he complained about to the people at the front desk. After talking to the cleaning ladies, they promised us that they will go through the rooms and properly clean the rooms. But after a full day's of skiing we came back to find the rooms were cleaned but the same dust bunnies were hanging around the corners. Every dinner and breakfast they run a buffet. Because of our rooms, we get assigned seating for the dining. Food is quite nice The food choices at the buffett is quite nice, each day is slightly different I would goto the food and grab everything that looks kinda good. There's everything from roast beef, fries, fish, deserts of all sorts. and etc. Breakfast menu is also just as vass. ------ + Pro: Big Hotel Resort - Con: Not the cleanest hotel around ( @_o)k Overall: Decent hotel resort.

From the owner: At the Best Western Plus Hotel Willingen you're sure to find that little something extra. With our…read moremodern amenities and thoughtful design, the Best Western Plus Hotel Willingen will stand out among other hotels in Willingen,Germany. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Hotel Willingen will provide you with the superior customer service that you are used to at any Best Western hotel.

Overall, there was a ton for kids to do at the hotel. Our room was very nice and the spa was…read moregorgeous. I have several complaints though: 1. We asked for a piece of cake for my daughter's birthday and were refused. We paid a lot of money for all-inclusive and the cook literally told us 'no.' We asked at the reception and they told us to go directly to the kitchen. We also sent in a registration form ahead of time clearly stating her birthday. They have a huge cake service in the afternoon so we couldn't understand why we couldn't have one piece to celebrate her day after lunch before we drove home. They also made no arrangement to sing for her or set up the table. We saw them do this for a child the day before. 2. The pools are quite old and small although the water slide is modern and awesome for older kids 3. The reception is understaffed. Every time we had a question, we had to wait in a line of two to three people. We also never received the thorough answers that we were looking forwards. Overall, it was a good weekend, but I am still very disappointed at them completely ignoring my daughter's birthday.