LT Beaton wrote this review:…read more Going to a doctor is never fun although I was pretty upbeat today when I walked into this clinic in the hopes that either Dr Taylor or Dr Moore was going to be my new doctor. I was sent by several strong referrals but never made it past the receptionist. The first thing catching my eye was a sign at the sign-in window warning everyone of EBOLA. Wasn't Fox News scaring people with that just last year. I think 2 or 3 U.S. citizens even contacted it? Why not warnings about obesity and substance abuse.....or mouth cancer from the 35 flavors of Skoa sitting on a store shelf just down the street? I wasn't there for pain but 1 of the forms said (in BOLD letters) "We don't treat people with chronic pain". Isn't that why people go to a doctor? Are there that many pill heads that doctors won't treat their patients anymore? After watching General Hospital in the waiting for 15 minutes, I decided to change the channel. There wasn't anyone in the room so I didn't see no harm. In the middle of changing it a young receptionist sarcastically said, "excuse me MISS but please don't touch the TV". I turned to laugh but there wasn't a smile on her face. She was genuinely angry. My shoulder length hair probably threw her but geez. I started getting really uncomfortable because obviously I had rubbed her wrong. After another 10 minutes finally left. I'm still looking for a good doctor (and a staff) that are compassionate with their patients.

Dr Taylor has been there for me for the last five years. He takes the time to make sure you get the…read morebest possible care.

She really listens! She provides general practitioner care and is absolutely wonderful!read more

I've never had an issue here. My wife and I have been going for years. I have no reason to change…read moreto another dentist.

The absolute worst. The so called Dr. was very unprofessional. The staff seemed to be drinking or…read moresomething. I don't recommend!

Dr Thomas had been our primary care physician for 10 yrs. She is very through and very concerned…read morewith each patient. We've never had to wait for an appt. The office is always clean & staff very friendly. If Dr Thomas detects something that's just not right with lab work she encourages you to seek a specialist who can find the source of your discomfort. She really is a caring Dr. & human being!

I started going to Bluebonnet Family Clinic after I decided the drive to Zachary to see my…read morelong-time physician was too time-consuming. What a mistake that was! First of all, they use Express Scripts, which was fine, but due to some computer error my prescription was never sent to my pharmacy. When I called the clinic, they said they would re-send it, but that also didn't work. I had to drive over the next day for a paper copy. Couldn't they just write it down a be done with it? No, because I'm sure they make a profit using the online system. What a hassle. Furthermore, I went in two times within a couple of weeks because I was presenting symptoms that were diagnosed as "sinus infection" and "upper respiratory issues." They failed to perform any tests, even after I expressed my concern that something else was wrong - the doctor just gave me a cortisone shot and steroids. When that did no good, I went back to my long time physician in Zachary, and immediately upon examination and a few tests, they told me I had a severe case of mono and my tonsils were in such bad shape they might have to be removed. This would have been devastating to me, as a professional vocalist! And to think, if it had been diagnosed WEEKS earlier at Bluebonnet Family Clinic, it wouldn't have gotten as bad as it did. Not only that, but I have two forms of insurance, and both were copied by the office to keep on file. MONTHS later, I get a bill saying I owe them hundreds of dollars because I had no insurance. REALLY?!?! Bottom line is - if you value your health and well-being, DO NOT go here. Go to Lake After Hours if you have to, but NOT HERE! They're more interested in making a buck off the newest technology and designer drugs than actually keeping their patients healthy.

waist of time and money! Hope said they are crazy busy…read morethat's why they didn't have treatment plan for me two months later

Let me start off saying, I hate going to the dentist. But I have to honestly say from the…read more Time I called they were great. I had little to no pain during the process. I highly recommend.

I've gone to this group for whenever I need a general checkup, or have something concerning but…read moreknow it doesn't warrant an emergency visit. They have a great team of doctors that have decent availability time-wise. Their location is relatively convenient too.

2 weeks ago I went there about 10:30 at night With 1 of the…read moreworst tooth ache I've ever had I know they can't fix a toothache But was hoping To get a shot or smth. Just to get thru the night And go see a dentist in the morning. However right away I was told they can't give me anything for pain unless they see that I really Need it. When asking me where does it hurt. I explained to them my top and bottom were killing me. I was told they have never heard of 2 teeth Hurting at the same time. The entire time they Made me feel like I was a drug addict just wanting Drugs. I even said this several times. They finally checked my vitals and my heart rate was extreme high. Hey did a ekg. Confined it was high. Sent me to lady of lake. And $8000 later I finally got a shot for pain. Next morning. I went to the dentist. And yes 2 wisdom teeth were severely impacted and had to be removed that day. Yes that was a lot of pain and the reason why my heart rate was so high as I told the Dr. Will never go back and did not appreciate the way I was treated ....

I began coming here about a year ago and am glad I found Dr. Mat and Kyle. The staff is always…read morefriendly and accommodating. Dr. Mat and Kyle take the time to listen to my concerns and seem genuinely interested in making sure I am doing well. I will continue returning to this clinic.

This is the worst staff I've ever dealt with in all of my medical history…read more I've been a type-1 diabetic for over 30 years and I've worn an insulin pump since 2001. For over eight days, the staff at Grady Endocrinology Center has neglected to do their job by simply providing my Pharmacist with a simple diagnosis code for blood testing strips. My insurance requires that I test at least four times per day, so when I was running low on testing strips, I called the Center... The first issue is that when you call, you don't ever get to consult with an actual human being to discuss whatever needs to be discussed. You're sent to the desk of a woman who promises to "get back to you within 48 hours". When she finally returned my call, I informed her of their fault. She immediately acted as if everyone at my local pharmacy didn't know how to do their job and blamed them, telling me that she'd take care of the problem. She called half an hour later to confirm that she sent the information. I should mention that I'd already had to purchase strips out-of-pocket due to all of this. I have medical insurance for this very purpose. Upon returning to my pharmacy, I encounter the same problem -- a new prescription was sent in, but with no diagnosis code. So, I call Grady Endocrinology Center again... My call is returned the following day, and met with the same routine. Repeat pharmacy visit/repeat the SAME problem. Finally, I decide to call after hours so that I can get the answering service to put an emergency call in to Dr. Justin Matriciano directly. He returns my call within five minutes and I relay the situation that I've been dealing with to him. He immediately defended his staff, saying that he'd have to check with them about this in the morning. He continued to say that pharmacies have a tendency to make mistakes like this and even told me that this was an Emergency Call and that unless I was in the ER, I shouldn't have contacted him. This let me know that he didn't care and didn't consider a patient waiting over 8 days to get a proper prescription from their doctor was an emergency. I felt like my intelligence was being challenged at this point so I pointed out that I saw BOTH prescriptions with my own eyes and BOTH lacked the diagnosis codes necessary for the pharmacy to fill the prescription. He made it clear that he didn't want to be on the phone with me and tried to speak over me for the duration of the short conversation. He then hastily repeated that he'd have to check up on things in the morning and hung up on me. He didn't say that he'd fill the prescription himself and see it through, he said that he'd "check with his staff in the morning" -- a complete lack of responsibility. The following day, the pharmacy had no prescription for me. No call from Grady Endocrinology. At this point, I decided to call my general practitioner and explain the scenario to see if they could aid me. In less than 20 minutes, my GP filled the necessary prescription and the pharmacy called to say my strips were available. I am now actively looking for a new Endocrinologist. Lack of action like this can really screw up certain aspects of particular Insurance Company requirements and even potentially land patients in the ER. Thankfully, my prescription was for glucose strips and not insulin -- I would've been in the ER by day 3.