Absolutely great team. We had an emergency come while on Vacation. Called them, they had what…read moreneeded for new tires. As soon as we pulled up they started working on the vehicle. From the first phone call to driving away with 2 new tires was less than 50 minutes. Would recommend this place to everyone.

Got a flat on 64, found these guys. They had a low profile (sports car) tire in stock but managed…read moreto patch our tire and refit it in record time. 15 minutes and 8 bucks later we were back on track for our trip. Best flat tire experience ever.

I just bought my second vehicle from the River City family, my first being a Subaru from River City…read moreSubaru. Both times the buying experience was great. When I purchased my new vehicle I found what I was looking for at River City Ford, so I went to look at it. The salesperson was Homer Wilson, he was very pleasant, knowledgeable and was very easy to work with on my purchase. Within an hour of pulling in to look, I was heading home in my new vehicle!! The River City dealership family has gained another loyal customer with me. I would highly recommend to anyone looking for a new vehicle to look at their dealerships.

Terrible dealership. Stay away! I purchased a vehicle from this dealership in 2021 and it has a…read morenumber of active recalls that this dealership has all but refused to fix. I've been told on no less than 4 occasions over the past 3 and a half years that they would order parts and get back to me. This never happened. In the last instance of this they waited for a program to elapse that would have gotten me a 2nd key I was told that I would receive back in 2021. So now I don't have the key I offered to buy or the one that was offered by Ford for free. This dealership is an embarrassment and whatever poor excuse for management that is in charge of it should be terminated immediately.

Needed new brakes and rotors in late 2014, so shopped around and they had the best quote of anyone…read morein the Huntington area. The price was reasonable and the service was quick. The guy working on it noticed other problems with my vehicle, ones I vaguely knew existed but wasn't for sure, and advised me on what parts to get and where. They said I should order them online. Appreciated the fact he recommended that I order my own parts to save $.

Responsive and detailed. Very professional. When our vehicle showed unexpected messages they were…read moreable to quickly diagnose and correct the problem.

We are in town from Florida. They were amazing!!! Paula got our transmission installed in one…read moreday!!!!! I am able to return to work on time!!!

Darren and James are awesome!!! I had to renew my monthly subscription. He got it even taken care…read moreof gave me an exceptional deal. Super nice guys and James is alway nice as well. Great job guys!!

My visors were ripped off my car, rails derailed, audio system ripped and took off the covering for…read moremy wheels. No reimbursement because the car is over 5 years old. 1 star service and transaction process. And their vacuums don't work

Called them a month ago and let them know I need hail repair. Scheduled my estimate and went to it…read morethree weeks ago. The estimator sent the estimate to east end atleast two weeks ago. I called two weeks ago about my estimate and scheduling to bring my car in. They said they'll get back to me by Friday (two weeks ago). They never did. Another week passes by. Today (Monday I call) and they have to look up my information and tell me their guy will look at today (only because I called them). They are too busy apparently and three weeks in advance is just too little time for them to call a customer back who got an estimate done per their instructions.

East End Body Shop fixed my car for much less than I was quoted elsewhere. My repairs were done on…read moretime, and my car was sparkling like new when I picked it up. Everyone was professional, polite, and went above and beyond during my entire experience. I would never take my car anywhere else.

I was broke down at exit 185 on I-64 in Kentucky, call my company, and Cogan's repair tech Brady…read moreDonahue was sent out. He did a very good job of diagnosing the problem, disassembling the broken parts. Since it was late on a Friday afternoon, was unable to get the parts that night. Told me he would get them as soon as the part store open next morning. He did and got to me very quickly. He inspected the rest of my vehicle after fixing the original problem. Discovered another problem and fix it also. He did a very thorough job, on a very hot day, when most would have wanted to get out of the heat. Would highly recommend this company for anyone needing repairs in this area.

These guys responded to my daughter when she had a vehicle accident. They were super nice and…read morehelpful in a tough situation. Thanks so much for everything!

My blazer was stuck. He came here, got me out. Easy piezy, I highly recommend him. He didn't try to…read morerip me off. Like another local tow truck company quoted me for it was insurance related, and they were trying to charge me $200 on top of the insurance. I highly recommend mean Genes