I've had the best experiences with my dental cleanings at this place. In the past, deep cleanings have been so painful, not to mention the terrible costumer service at other offices. Savannah, the hygienist, was so professional, answered all my questions, and made sure I was comfortable through the whole process. She also had the most calming energy, much needed during any dental visit, 5 stars for her read more

My previous dental office of 30 years changed owners and doesn't take my new insurance. Had to try a new dental office with much apprehension. So very happy to say I was NOT disappointed! The whole staff at Gateway dental on Tyler and Indiana were awesome. I felt at ease and all treatment was explained and discussed at great lengths. Looks like I have found a new office to meet my dental needs. I will be recommending all my family and friends to them. Great feeling to find such a professional office that I can feel confident about. read more

Gateway Dental is great. Dr.Ajayi and Claudia are compassionate and explain things well. They have a genuine care for the well-being of the patient. Made me feel welcome as a new patient. read more

Extremely disappointing customer care and record keeping. Billed $1,144.00 for ROUTINE CLEANING which in itself is preposterous. Thankfully got good insurance. then they take the insurance check that I personally hand delivered but dont submit to their billing department. then the irresponsible office manager, Tony, fails to inform me that they "damaged" the check while it was being delivered to billing so they only have a scanned copy of it in chart. while I am trying to call for update , the "very busy" office manager can't give me an update. The office management needs to retrained as patient retention is very less likely if this stays up! read more

What an AWESOME experience! The customer service was SUPERIOR from the moment i walked in the door all the way up to when I left. Every staff member was extremely friendly and PROFESSIONAL. Everything was explained to me so CLEAR and in full detail, not to mention I was given options! The technology is up-to-date, and all paperwork is virtually paperless!!You get to view all your dental records on a screen that is attached to the dental chair, then the staff will ask you to select a DVD from a list and put it on while you are having work done. How cool is that??? Can't wait to go back to get the rest of my work done! (I mean, who actually says they can't wait to go back to the dentist?) BEST dental experience I have ever encountered. If your looking for a new Dentist, I would most definitely RECOMMEND Riversides Gateway Dental Group on the corner on Indiana and Tyler!!!! read more

I wish I could give this place zero star and this is my 2nd time bad experience .. I thought I would give them one chance but it clearly didn't deserve They had only one nitrogen tank and I had to wait for over 30 mins and I had scheduled and appointment week before so that I don't miss my girls school and they didn't even bother to call me and let me know that it's gonna b late so can you come little late. But I guess Dr Jon and staff don't care about patients time. Really upset with the service and staff. read more

I love going to the dentist here! Everyone is always so nice and informative! I've been on my teeth Journey for almost two years now. I currently have healthy straight teeth now! Thanks to my dentist( Buki Ajayi) and orthodontist( Ashley Ta), I now have the confidence to smile more. I chose to commute 40 minutes for my appointment! I highly recommend Buki Ajayi and Ashley Ta if you wish to have a beautiful confident smile! read more

This place is way overprice and make you get unnecessary treatment that they suggest. Don't get a deep cleaning from them, they make your teeth worst then before. read more

I, like most people, are not usually thrilled to go the dentist but "Gateway Dental Group" will change your mind! Dr. Aimee Montgomery is the BEST dentist I've ever seen (I'm 60!) and actually look forward to my appointments with her and so does my husband! From the moment you walk in, you feel welcome and at ease! If you're looking for an EXCELLENT DENTIST, Dr. Montgomery is the one to see! And, I can't say enough about the staff! They're wonderful! Please, if you've put off seeing a dentist, call today and make an appointment, I PROMISE you WILL be happy you did! p.s., Thank you to Amanda R. because your review was the reason I went! read more

My husband came here a while back to get a check up and they told him that he needed a deep clean and to get some cavities filled. I thought it sounded fishy because he always had great teeth, never had bleeding or gingivitis. So instead, we went somewhere else to get a second opinion and found out that he did not need a deep clean nor did he have any cavities! I could not believe it! Also, unnecessary deep cleaning can actually be bad for you. This place will just make up whatever they can to steal your hard earned money! And they are waaay overpriced! They wanted to charge him like 3 times the amount others were charging locally. Never again will we come back and I won't recommend any of my family or friends to come here! read more

Great office and Experience I want to thank everyone in the office , people in front office treated me very well and accommodated all my appointments in a timely manner. Dr. John was very thorough in his exam, explained me different treatment options. I was very happy to get my smile back with my crown that matched my other teeth and my new partial that fit well. I look forward to my next visit!! read more

I'm glad I had issues with my old dentist that sent me to Gateway for an emergency a few years ago. Everyone is so nice. The dr is so friendly and all my work is hat has been done looks so good and natural. She is so caring. Everyone there is so nice. Also they don't seem to care about the money over your needs that need to be done. They are there for you. read more

First i want to thank everyone at Gateway Dental. I am terrified of the dentist from bad experiences i have had since childhood. Dr John was calm and had great bed side manners.He helped me develop a treatment plan that worked for me. He was extremely patient and helped me face my fears. I will continue to trust and continue coming to see Dr John. I stopped coming a couple of years ago due to the Old Dr not having good bed side manners and making me feel bad about my dental problems. Gateway dental has done a complete 180 and i will keep coming back as long as Dr John and staff is till there. For those patients that are afraid of the dentist i highly recommend Dr John to help you face your fears. He is there to help you and wants to save your teeth. Thank You Dr. John, Carol and the lovely staff. read more

For the past 4 years, my experience at Gateway Dental Group has always been nothing but amazing! Dr. Ajayi is the best dentist I've ever had. She's gentle, knowledgeable and gives such painless injections! Claudia is my hygienist and she is a unique balance of gentle and thorough. Maria is the health coordinator, she always has a smile and kind word. The office manager is Tawny and she is very pleasant. She is helpful and clear about what my financial options are. read more

I've been here many times to get different procedures, so have my family members. They are amazing. They have a lot of modern technology and know how to handle a variety of different situations. I am diabetic, for example, and that comes with some complications when you get dental surgery and get put to sleep and stuff. They knew exactly how to handle it and had plans in place to make sure I was safe. They also always monitor my blood pressure, which can be an issue and knew how to handle my intense fear of dentistry. They listen, they answer questions, they are helpful. I trust them. That's why I hired them to pull my teeth and give me dentures when I needed it and I've been very happy with the procedure ever since. read more

My family has been coming to see Dr. Ajayi and crew for several years now. They are absolutely amazing. Prompt, easant and painless, we highly recommend coming here for all your dental care needs! read more

I'm not sure why they have appointment times. Every time you show up for an appointment they are running behind anywhere from 30 minutes to an 1 hour. On one occasion they were so busy and running so far behind they had to reschedule my appointment.  So it's clear, this is not a one time/singular incident. It's happened at least 4 times with me and an equal amount with my spouse.  Is the wait worth it? The cleaning is on par with other dentists I've been to; nothing better, nothing worse. That said, the dentist and staff are very nice. So nice, that I tend to give them a pass on the wait. They did apologize for the wait and explained why they were so behind, which I appreciate. They also ended up adding fluoride and periodontal rinse at no charge due to the wait. Though they did originally try to upcharge me with these items when I checked in. I wasn't asked if I wanted these extras, or told why I would need them.  If they would improve their scheduling to avoid wait times, I'd give them 5 stars. Ill update my review if things improve. read more

Nice people, hence the 2 stars......but went in for a checkup, was there a total of 40 minutes (a solid 8 minutes with the actual Dentist) before they tried to hit me with the old Deep Cleaning scam. For $480. After insurance. The actual total was over $2600, lmao. And then they didn't even have time to do a regular cleaning, because they "assumed" I'd want the $500 deep cleaning. Changing dental offices immediately. read more

Doctors and staff are excellent! Cannot say enough good things about them. They are knowledgeable and very helpful in every way!

If I could give negative stars, I would. Dr. John did a really bad job and when I went to complain and see if he would fix it, he basically tried to tell me it was my fault and I should pay out of pocket for him to redo it. Total crooks! The whole office! Tawny in the office is rude and total crook as well. Do not go there! Worst experience ever! They belong in jail. read more

Don't go to this place. They want to do a bunch of stuff you don't need an over charge you for everything, specially if you don't have insurance. read more

Went in first time for checkup and cleaning, it had only been 5 months from last cleating from my last cleaning. They talk me into a deep cleaning, it now been 5month since that appointment and I have upper back molar that is sanative to cold and heat it has been that way ever since that appointment read more

I was referred here by Suzanna, the owner of Body,Tan and Spa. My daughter has been reluctant of coming back to a dentist being West Coast Dental had her screaming and crying. We came in here and was greeted by the staff and Dr. Buki Boluro-Ajayi, MD and she was very nice and very assuring. Long story short, It was the first time my daughter came out smiling and said she didnt feel anything.. I will never go anywhere else. West Coast Dental ...good riddens read more

They will rob you of you're money to fix what they messed up. They did 3 filing and two of them cracked within a week they said I had to pay for them to fix it! Dr John is a thief and if I could get his degree taken away, I would. Tawny in the office is unprofessional they need to fire her after I asked for an itemized statement she argued with me about it. I would never recommend anyone to go here read more

I would not Recommend this Dentist Office, the stuff is just Mediocre and the office manager is not a very person ,she comes off sweet at first but if you question her on anything she get an Attitude....I don't trust anyone in that office I found out the hard way......I went in to get my teeth pulled out for my dentures, even with my insurance they tried to change me more money,and then the Surgeon did a very bad job and messed up my mouth very badly ....and he Stated he did a surgery he did not do . read more

This place needs to be shut down and investigated. This office should be called Chamber of Horrors! Looks nice from the outside, but once you enter, your experience will be unprofessional and a huge mistake from the office staff to the independent contractor oral surgeons! The Oral surgeon that was going to work on me had a chip on his shoulder full of attitude towards me, because, as I was signing all the paperwork before he worked on me I asked if he was insured/ licencef being he was an independent contractor with Gateway, and Gateway was not responsible for his work or any wrong doing. We patients have that right to ask questions, some Dr.'s continue working sometimes if their license expires or are uninsured. Its true, I've experienced this before @ SmileCare Riverside. Bottom line..He came in, introduced himself etc. I said hi, and directly said to him "If I feel extreme pain, you stop"! I noticed he didn't like what I told him, but I told him this because I could hear crys and screams of a young girl next door for about 15 minutes non stop. *Parents never leave your children alone there in those back rooms where they perform the work on them, they're helpless and you can't hear their pain and horrific experience* Long and short.. all the shots he gave me, didn't numb me enough. Than he attempted to force more shots without giving me notice which I got mad and upset with him. He then flipped out and unprofessionally started yelling he couldn't work on me I needed to be sedated and couldnt work on me and stormed out. The assistant that attended me at the time was comforting and kind towards me, but out of nowhere came in another male assistant and started laughing at the situation. I told him to shut up, it wasn't comedy hour! As I was leaving the room upset over the entire experience, he then told me in a condescending voice "Have a nice day" to annoy me and provoke the situation even worse. I turned to him and told him his behavior was unprofessional and what he was saying was now disrespectful and mean, he wanted the last word! Office manager took to back office, to calm me and talk so patients wouldnt see what was going. Her help was useless,insincere and fake! Filing a report on Gateway Dental to the Federal Trade Commission and BBB read more

Beware! Running a scam, tell you that you need deep cleaning when you do not. They want you to pay so much out of pocket. We have insurance everything that was recommended was NOT covered (Told my husband he has bone loss, gingivitis and periodontal disease, when 6 months ago at previous dentist was told teeth were in great shape). We have been going to our previous dentist for YEARS and never had an issue. We relocated to Riverside, only reason a we needed a new dentist. Read reviews, and go to a practice that cares about your teeth. Old fashioned dentists are so hard to find now! Update: Insurance company called office and told to email in x-rays so they could be reviewed by specialist to confirm diagnoses. She gave a million excuses why she could not, and Tawny was rude to both myself and insurance rep.. At this point we would never go back. Transferring dentists right now. Go elsewhere! read more

Rip off. They charge you extremely high. Even if you have an appointment they still make you wait an extra 30-40 mins. They are always changing the staff for some odd reason. Not going back here again. I feel like they made my teeth worse. Please get a second opinion after coming here. read more

Update: my husband and I decided to stop going to this dental office. On top of the lack of customer service from the front desk, my husband called Monday to cancel his cleaning appt for today (Wednesday) and though he spoke to a live person, he got a call today asking why he missed his appt. We did like the dentists and the dental hygienist, so customer service is not an issue there!!! Another reason we decided to leave was financial, and I'm posting this since many others have complained about being over charged by this facility. We never understood why we had to pay for our bi-yearly cleaning, when our insurance covers cleanings. We never got an explaintation as to why, just that this is what we were left to pay after insurance. For us, we learned this dental provider though they accept our dental insurance, they are not in our "network" so they can charge us more than what the insurance provides. Basically, gateway dental gets the money my dental insurance provides for my bi-yearly cleanings.... And then basically double dips and gets money from me too. I can't speak for everyone, that's is just our experience with insurance at this facility. read more

SHADY SHADY OFFICE. This honestly was the WORST EXPERIENCE for me. I was told I needed a crown or onlay which costs over $1000 and I don't have dental insurance but I got a second opinion from a trusted dentist come to find out I DIDNT HAVE ANYTHING WRONG WITH THE TOOTH. What a SHADY office. Unfortunately so many offices are just there to put you in debt and are not honest! I'm questioning the root canal I got done there which (I'm still paying off) because i had no problems with the tooth prior. DONT GO HERE GO TO AN OFFICE YOU CAN TRUST. read more

First time I came here it was fire 30$ promotional teeth cleaning, they talked me into getting a deep cleaning because i had not been to a dentist in over a year. I was young and naive. Bill came too closely 415. At the time I did not know better. So I got the deep cleaning. (this was a few years ago) last time I was there it was for a cleaning. I did mention to them that I was having pain from my wisdom teeth. They forgot about the cleaning and did some x rays for my wisdom teeth. I was looking to get them extracted that week since I would be on vacation, and from what I hear you need at last two or three days for the swelling to go down. I was then told "our oral surgeon come in once a month, if you can't make it then we can try for next month." They are expensive, they do tell you to get unnecessary procedures, and they are not flexible to their patients schedules. I've gone three months trying to see if my day off coincides with their oral surgeons day that he/she comes in. I'm done waiting and only getting pain killers from them is not doing anything.I'm going to a new dentist. Service/staff: 6. When you are there they treat you great.but over the phone, don't expect any call backs about inquiries you make. They do talk somewhat down to you if you have one cavity, making you feel bad about yourself.wait time with appointment about 15 min, ok. Treatment of initial problem: 7. They do a good job taking care of what you came in for. Convenience: 3. If you need something big done (extractions). A 8 if you ONLY need a cleaning or braces. Recommendation: if all you need is a cleaning come here. If you need extractions, implants or something that requires surgery go somewhere else. Or schedule your next month on one day that may even be an inconvenience for you, I'm order to see the oral surgeon. Hope this helps. read more

If the fact that I drive all the way from Murrieta (and followed my dentist from her previous office) doesn't say how much I love my dentist, then nothing will. Aimee Montgomery is phenomenal. She is thorough, kind, caring and provides you with lots of information about the different options available to meet your needs. The office staff, hygienists and assistants are great and the office is very modern and clean! If you are in search of a new dentist I highly recommend coming here. read more

So excited to have found a dental office in which I trust and am very comfortbale with. The dentist, dental assistant, and office staff were very friendly, welcoming, and reassuring. Everything was thoroughly explained and my comfort level was always their concern. I appreciated how well they cared for me and enjoyed the laughs we shared. I am excited to make this our family dentistry. read more

Customer service was ok but the bill they gave me was outrageous. Throughout my visit they kept pushing more procedures to be done without trying to work with me and seeing what I can and can't afford. I went to a different dental office and found out they over charged me for the work I had done. If you choose to get any dental work done here please get a second opinion before you go through with anything. I wish I had done this before but I guess you live and you learn. read more

Hate giving bad reviews but not really happy with this place anymore. First started going here and it was a 5 Star. Everything was great from making appointments until the appointment was over. Now they tell you your appt is one time but when you get there it's a 1/2hr later, wait forever, then it took 1 1/2 -2 hours to X-ray and clean teeth. Ridiculous. read more

I love the staff and dentist here. very friendly and professional. I have recommended 5 different families who all go here now. they are all awesome! especially Hortencia in Ortho!! you rock!! read more

I went in for just a teeth cleaning and came out with nothing after sitting for two and one-half hour I'm not saying that their work not good but its what happened that I didn't like I wanted my teeth cleaned and because I could not afford the deep cleaning I was turned away for a regular cleaning so it was all or nothing I got nothing I will find another dentist that's not just for the money in 2017 I spend $1.800 I got a $ 400. deep cleaning it was ok for me to get a cleaning then but not today because I did want a deep clean today they turn me away wont got there again read more

I recently went here to have some much needed work done on my teeth. The office was warm and welcoming which really helped me as dentist visits in general are something I fear. Dr. Ajayi and Dr. John took wonderful care of me the whole way through and were patient and tentative to all my needs. Tawny, Claudia and Anna were all so wonderful and kind to me as well. The entire time I was taken very well care of. The whole team came to check on me and made sure I was feeling alright and they all gave me words of encouragement as I was nervous. If you are needing work done on your teeth I highly recommend Gateway Dental Group and Orthodontics. Wonderful group of people who put their patients first! I will be coming back here! read more

I've been going here for years and highly recommend them. Dr. To and her staff are very nice and accommodating. Last time I had a Porcelain onlay completed in the same day and didn't have to come back or wear a temporary. That was pretty cool! Their cleanings are very good and thorough, they always floss me after every cleaning. The assistants and front staff are very friendly and professional. Dr. To is an excellent dentist. She very honest and trustworthy. She treats you as a family member and you can tell she genuinely loves her job and cares a lot about her patient! If you are looking for a new dentist give them a try you won't be disappointed! read more

I went after having not gone to the dentist in years. Was nervous because I know I need a lot of work. I saw Dr. Ajayi (apologies if I spelled it wrong). She and the rest of the staff were excellent. They were polite, didn't judge, and explained all the treatment well. Highly recommended. read more