Not only does MTI Five Star Services provide plumbing work for both residential and commercial…read moreclients, but they do contracting work plus services for utilities, water, sewer, and gas. They are truly a business worth the "Five Star Services" title in their name. Their 30+ years of service also extends into remodels and new construction. While they are based out of Hobbs, NM, they are licensed in both New Mexico and Texas. Back on March 1, 2023, I had a bit of a scare at the house I have been renovating for myself and my two young daughters. The crew working on my fence alerted me that my gas meter located in the alley where I rarely go was leaking natural gas and hissing. Immediately I called the gas company to shut it off and have a technician make possible repairs on their side. Meanwhile on the phone with the gas company, I checked the closet where my waters heater and furnace were located. As soon as I opened the door the natural gas scent wafted into my nostrils. I was mortified. While waiting for additional recommendations from my friends on Facebook, I started calling all the local companies I could think of. Because it was late morning, I thought someone would surely be able to swing by. The plumbers I called either didn't pick up, didn't do work on gas lines, or told me they couldn't make it until the following day. A nice man with Roto Rooters soon called me back and gave me MTI as a good local rec. I was so thankful and owe him a special shoutout, but as I write I have had no issues with the work MTI provided. No more leaks AND my water heater plumbing is now up to code whereas before it was not (I was informed of this during my home inspection - just didn't think it would be this soon that I would rectify that situation - LOL). When I called MTI, the nice lady on the other end of the line almost immediately answered my call and had the owner come over within an hour or so to check everything out. He was very thorough. From the beginning to the end of this project, there were no surprises and I was informed of what was going on the whole time. The only thing I didn't like was waiting for the inspector to approve MTI's work so my gas could eventually be turned back on, but I can't count against them for that because he's a city employee. The project was completed by March 9 with my gas back on approved by said inspector the following day. It turned out to be a bit of an ordeal with a tab of nearly $3,000 mainly because the line had to be dug out of the ground and replaced, but now my peace of mind is at ease and I feel much relief bringing my children and our pets and the rest of my family into this home now. Thanks, owner Mark Smith & employee Justin, for your speedy work & thorough explanations for me - the ol' worry wart. And thanks for always picking up the phone when I called. It was a tremendous learning experience not to mention a blessing that this happened while we were not living there just yet. Basically all forms of payment are accepted... cash, checks, and credit cards. I posted a photo of their business card. On another note, I love their patriotism and love for our country. Highly recommended!

Juan and Malachi Torres came and did a phenomenal job replacing a faucet and bad drain in our…read morebathroom. They were so courteous and cleaned up every speck of the room when the job was completed. This is our second call out for them. We requested them again because they gave great service and are very kind to their customers.

The most recent review for Caprock Air Conditioning & Heating was over 6 years ago…read more This Hobbs, New Mexico-based business provided quick service to my house (actually my brother's) back in October 2022 for our air conditioning unit. I was the adult on the premises to speak with the technician about our issue at the time. The nice young man who worked on the unit inside and out of the house was extremely respectful, knowledgable, and candid with his explanation of the services he performed. At my other brother's house, the furnace started puttering out in mid-February 2023. His wife's cousin and the company he worked for tried some half-effort work, not repairing the issue at all. We suggested Caprock. That issue has been resolved since Caprock's repairs. In both instances a technician was available at each house within a day. Repairs took less than an hour. I've heard no complaints about the costs. Lol. For my own house which should be ready for move-in a couple months from now, I'll have this company on speed dial should any issues arise.

Caprock has done quality HVAC work for us for over 8 years. They are professional and responsive.read more

They came to my house to replace "all" my water line. Everything under the house was supposed to be…read morereplaced. I had a water line break yesterday. i did not call M&M Plumbing because a few years ago I called them. I left a message, and never heard from them. So, I had the local plumber come in and fix the leak. To my amazement I discovered that I still had galvanized piping. It was allegedly replaced by M&M Plumbing. I now, miraculously continue to have old piping under my house. I was charged a hefty amount for what I thought was replacement of all the pipes underneath my house. I guess there was a fine print that I did not see. Now I understand why they did not answer my calls when I tried to call them a few years back for the same situation. Thank you for making a single lady / teacher go through all this turmoil while you profited.

M&M Plumbing has been the best plumbing service for me. Mark Smith was fast to respond and to help…read moreme with my plumbing needs in Hobbs. I will definitely call him for plumbing service again. Highly recommended!

I would not recommend this company. Quotes are unreasonable, some of the service techs are…read moreunprofessional. Many better options to choose from in the area for HVAC.

My mom needed her A/C worked on. I called to make an appointment they couldn't make it the same day…read morebut was at her door at 10 the next morning. She said the gentlemen that came to her house, were super sweet and very respectful. I want to thank them for doing such a good job getting it working again! I would recommend these guys to anyone in or around Denver City! Thank you again guys for taking care of my mom!!!

Mr Gabe & his helper did a great job. I called & set up & appointment. He give me a time. Showed up…read moreon time. Explained the issue. Explained he could fix it without replacing garbage. Took him about 30mins & I was up & running. Great service & I would most definitely use them again if needed. Prices were reasonable.

I had such a great experience! The gentlemen were so nice and helpful!! They came out the same day…read morewe called and had us fixed up in no time. Will definitely use them again. HIGHLY recommend this company. Thank ya'll again!

Reasonably priced and work was completed faster than expected. Not expecting pex to be used, but…read moreafter understanding how pex works I believe it was the adequate choice. 4 stars only because pex was used rather than the expected copper.