The door to the showroom was open and inviting the day I arrived in downtown Lancaster, much like…read moreowner Alison McIndoe. Her warm and friendly smile welcomed me to the Shoppe at AK Interiors. The colorful flowers adorning the window out front made an elegant entrance, and the design continued throughout with classic furnishings inside. Unique items kept catching my eye as I perused the store, but one item in particular begged for my attention: a little black and white dog figurine sitting in front of the window. His name is "Bergere," after the chair, and he has become a beloved mascot in the store. Alison has been in the design business for most of her life. In fact, growing up in her parents' store in Pennsylvania, McIndoe's, is where her passion for design began. With a degree in Interior Design and lots of experience working in the design and building industry, Alison opened AK Interiors in 1996, working from her home. At the time, she was a single mom and it allowed her to be easily available. A little more than a year ago, she decided it was time to venture out and open a boutique home furnishings shoppe in Lancaster. The Shoppe at AK Interiors is staffed by owner Alison and three other employees. The 1,100-square-foot space includes offices for the design team and a room for meeting clients. AK Interiors works with all different types of customers: residential, commercial and renovations. One service that AK Interiors offers is "Room in a Day." Basically, they use clients' existing furnishings and accessories, sometimes borrowing from other rooms, and then Alison and staff design their clients' space. While I was looking around The Shoppe, I noticed there was long hallway filled with artwork; I was intrigued so I asked about it. It turns out that The Shoppe participates in Lancaster's First Fridays where they feature local artists' works, music, drinks and nibbles. The Shoppe at AK Interiors is a great place to get ideas, purchase items for gifts, and furnish your home or business. As for Bergere the dog, if anyone is interested, he is for sale.

From the owner: Welcome to AK Interiors, where "It's All in the Details!" At AK Interiors, we take great pride in…read moreour exceptional ability to transform spaces into stunning, one-of-a-kind masterpieces. With a keen eye for detail and a commitment to perfection, we are with you every step of the way, ensuring that your vision is not just met but exceeded. Our talented team of interior designers is dedicated to crafting spaces that reflect your unique style and personality. From concept to completion, we leave no stone unturned, ensuring that every element of your project is flawlessly executed. At AK Interiors, we understand that the true beauty of a space lies in the finer points, and we are here to make those details shine. Experience the difference that meticulous attention to detail can make, and let us turn your dream space into a reality. Choose AK Interiors for unparalleled expertise, passion, and dedication to crafting exceptional interiors.

I cannot say enough about the beautiful job Adair did with our new new house when we recently…read more moved to Lititz. Adair was able to help me visualize the floor plan for our home and quickly "got" my taste. She was able to gently guide me with awsome choices in furniture, color, lighting, area rugs and home upgrades with beautiful molding and fireplace makeover. I have used several designers throughout the years and have been satisfied with their results.....but, Adair is simply heads and tails above others. I wanted our home to be a "refuge from the storm", a safe space to be in. This is the exact feeling that I and others mention when they come into our home. She can help you create the space you want based on your interest or hobby. It will be a one of a kind design and abosolutely breathtaking!! Marilyn Kreider Lititz, Pa

Ambiance by Adair recently helped me to redesign and remodel my den into a sophisticated "bourbon…read morelounge". The renovation entailed a new ceiling; all new painting, carpeting, lighting, & wallpaper; the addition of custom cabinets, bar, and counters; new furniture; and new decor--among other items. I truly couldn't be happier with the outcome and experience from top to bottom. From the very start, Adair's meticulous attention to detail and project planning ensured that I had a crystal clear vision of the entire renovation and all associated expenses. Her remodeling choices not only grasped my needs & tastes but also identified a host of innovative approaches to transforming what was originally a narrow and uninviting room into what has easily become my favorite room in the house. Every time I walk into my new bourbon lounge I feel like I'm stepping into a boutique hotel bar, and my friends and family are consistently blown away by the space. When it comes to remaking and styling home spaces, Adair's creativity, attention to detail, and impeccable tastes are bar none. Every element in my new lounge--from the recessed and ambient pendant lighting, to the rich color palette, to the custom shelving and curated decor--was thoughtfully chosen and perfectly executed. I have extensively renovated virtually every room in my 1920s farmhouse at this point and I can honestly say that Adair's work is the highest quality in the area. In addition to Adair's exceptional design work and planning, she was also an absolute delight to work with. She was professional, personable, responsive, and incredibly organized. She managed the project seamlessly, coordinating contractors, sourcing unique pieces, and keeping everything on schedule and within budget. And she repeatedly anticipated and addressed issues (that I would have never even had thought of!) well before they arose. If you're looking for a designer who combines unparalleled creative vision with top-notch project management and client care, I highly recommend Ambiance by Adair. In fact, I'm already working with her on the next space in my house to transform! Ben Bagozzi, Lancaster PA

Excellent upholstery shop! As an interior designer, Kevin &…read morehis crew have help me with lots of projects. My clients are very pleased with their workmanship.

The response was very fast. The price seems reasonable. At this time I cannot get the job done but…read morewill keep them first as my choice.

My absolute go-to place for all home decor and window coverings. The owner, Susie, goes above and…read morebeyond to make sure you have the best experience possible.

Had a bad experience with Ashley Furniture, worst example of customer service. Contacted Furniture…read moreFinesse and Susie really listened to me and suggested I come to the store. After looking at several options for a recliner I almost made an impulsive purchase, because I had waited so long for the recliner that Ashley Furniture dropped the ball on, but Susie talked me through that and made me realize I was looking at a piece of furniture that I would have for years and it should be exactly what I wanted. Family owned business that takes pride in how they service their customers.

Lisa from Interiors Home helped us pick out our dream dining room and order table pads. We had an…read moreissue with the pads and service put us in touch with manufacturer within 3 days and worked with us to resolve issue. Highly recommend this terrific store!

Hi Todd, Thanks for your reply... Here's my perspective:…read more I am unhappy with the mattress selection. Your salesperson, Kelly, indicated to me that I needed a firm mattress based on the assessment criteria used by your firm. When I was concerned about the mattress not being right, she said, "Don't worry, we're a family-owned company, we'll make take care of you". It shouldn't matter what documents I signed, if you don't sell quality service or products, it will come back to you. I am a dissatisfied customer at this point. Given the very high margins on mattresses, you'd think that you could do more to help a customer that was given the wrong mattress for whatever reason. At this point I have spent in excess of $3000.00 in chiropractic care and eventually a similar sum in physical therapy (still ongoing) to attempt to repair the damage to my back that this mattress has caused. It seems that you are not standing behind the products that you sell. You are answering calls and emails but your firm is not doing anything to improve the situation for the customer. It shouldn't matter what documents I signed, if you don't sell quality products, it will come back to you (you may notice that I wrote that 2X ). You can choose to hide behind a document or you can help the customer. Ultimately, its your choice... I would think this is an excellent opportunity to show a high level of customer service. I appreciate what Lois has done. However, she was not involved in the buying process until there were problems. Again, it simply seems as if you are standing behind your process and documents instead of providing a quality product or service to the customer. It doesn't matter how much training Lois has if Kelly is selling poor fitting or low quality products. I have been to your showroom 2 additional times to see the quality and firmness of the mattress on the floor. In my opinion, they are not the same mattress. I'd welcome someone to come to my home and cut this mattress open to see if its the same model or if there is a quality issue. The mattress was not stored on its side for more than a week before Lois visited. The pictures that I have taken show the mattress before we stored it on its side prior to Lois's visit. I have stored mattresses in this manner many times with no degradation. Also, I have seen mattresses stored and delivered in this manner many times. I call on you, Todd, to commit to providing a refund or store credit for my purchase. I'm looking forward to you doing the right thing. It would certainly go a long way towards your goal of never seeing a dissatisfied customer. Sincerely, Bill Celline Hi William, I am so sorry to hear that you are unhappy with your mattress selection. I can assure you that as the owner of a family-owned business that has operated in Central PA for over 50 years, it is certainly never my goal to see a dissatisfied customer. We do indeed stand behind our products and want you and all of our customers to be confident that we definitely take care of any structural defects or manufacturing issues and work through these problems with our trusted vendors to ensure that our customers receive quality merchandise. Mattresses and Foundations are Final Sale/Non-Returnable items due to health and hygiene protocols unless there is a verifiable manufacturer's defect. I am confident that you wouldn't want to ever purchase a mattress that someone else had slept on for one night, let alone a few months. Due to the fact that we have you sign a form at the point of purchase acknowledging that All Mattress Sales Are Final, we at INTERIORS HOME go the extra mile to make sure that every possible effort is made to match you up with the perfect sleep system for your comfort and lifestyle needs. All of our staff receives extensive training from each individual bedding manufacturer that we carry and must be certified by our Bedding Specialist, Lois Schultz, who has actually visited your home to inspect the mattress for defects, before they are even permitted to sell bedding. In addition, we have invested in state-of-the-art Body Mapping technology to help aid our customers in selecting a sleep system that is truly a perfect I recently bought a mattress at Interiors. The salesperson assured me that if there was an issue with it, they would "take care of it" as they are a family-owned company. After suffering in pain for months trying to get used to the new mattress, the chiropractor I started going to for my back pain suggested that it could be my mattress... I went back to the store 2x to check the firmness of the mattress I bought. The quality of materials, firmness, and overall construction of the mattress I received were not the same as the one on the showroom floor at Interiors. After numerous visits, calls, and emails... Interiors will not replace or provide a credit. I would strongly urge you to avoid this store as it does not stand behind its products.