Everyone was on pint and attentive with my needs! Peter was helpful with my TV questions and was…read morealso a huge help with computers. Great value.

Stopped by to get an Apple IPods 3 with noise cancellation. Encountered Kirsten in customer…read moreservice who seemed confused with what we were wanting. Figured it out and learned that the sale ended yesterday. Best Buy always price matches. Learned Staples had them for $234.99. She wouldn't honor the price match. I asked to speak with the Store Manager. She made a call and magically offered $199.99.....I corrected her out of fairness that Staples had them for $234.99. spoke with Angel "supervisor". Everything was attitudish. Not an ounce of customer service. Consumers can buy anywhere ...do Better Best Buy!

Online Pickup Review I was buying a gift for a family…read moremember from a direct website other than Best Buy and the gift was 80 bucks but the shipping was 20 bucks with delivery in 1-4 days. Say What! But wait, there's an option to pickup at bestbuy at no cost, an available today. Boom done deal. No more than 20 minutes later I received my text to come pickup and upon arrival I was greeted and went to the pickup area. The 2 ladies at the counter finished their conversation an apparently someone failed to boot up the computer, No biggie a few minutes later I was on my way feeling like I saved a little money to start the day. A good experience I must say.

I will never return to Best Buy. Got complete run around with Geek Squad desk. Couldn't get job…read morecoding correct and mis charged me, had to go to store 3x to correct. Day of service, driver tells me he is here to hang my TV?? I paid for unmount/remount...cancelled service order and shared with Mgr who did nothing about it...guess I can't expect much more from a 21 yr old kid

The one associate working in Computers wasn't helpful (he seemed disinterested and i think knew…read moreless about Chromebooks than I do). Having worked in retail years ago, found the model i needed under the displays (this was a gift) Crystal, who took my payment, made up for the lack of by help my thoroughly reviewing the price adjustment policy and more. She is a true asset to this location!

Super frustrating! We bought my son's air pod pros from this Best Buy. We were told if we bought…read moreApple care we could bring them back to the best buy if we had issues. We brought them back and they no longer take Apple care.

I had an extremely disappointing experience at this Target that left me embarrassed and frustrated…read more I was in the self checkout line with my children. There were about eight self checkout stations in use, and multiple carts clearly had more than ten items. As I was next in line, an employee named Eddie told me I needed to move out of self checkout and go to a register, which meant going to the back of a different line. I asked whether this was a suggestion or if I was being told to move. Another employee, Patty, then spoke up and said I was being told to move because I had more than ten items. The issue is consistency. I was not the only customer over that item count. Several others were allowed to remain in self checkout without comment. I was the only one singled out. The only obvious difference was that I had children with me. Being publicly redirected while others were ignored felt targeted, unnecessary, and frankly humiliating. The tone from both Eddie and Patty lacked basic courtesy or explanation. There was no effort to be respectful or consistent. It came across as staff convenience rather than policy, and it showed a real lack of basic human decency in how customers are treated. I have shopped at Target for years, but the quality of service at this location has noticeably declined. If rules are going to be enforced, they should be enforced fairly and respectfully. Otherwise it feels like profiling, not customer service. I am genuinely curious. Have other customers experienced this kind of treatment here, especially parents or families? Or is basic courtesy just no longer part of the experience at this store?

I am so glad I ordered through DriveUp today because it was so crowded for lunchtime on a Friday!…read moreThe parking lot was full right up to the back. But when I parked in the DriveUp space, the associate walked right up to me and handed my stuff. Super quick!

I needed an Ethernet cable and found Altex Computers & Electronics in my search. I bought exactly…read morewhat I needed and two more just in case. I didn't go to like Lowe's, Homedepot or Best Buy because of the lack of customer service I had received in the past and didn't want to get the run around. Walked in was helped immediately then shown to the Ethernet cables and done. The price was a heck of a lot cheaper than going to the big box stores. 7ft Ethernet cable, orange color, for less than 5 bucks. There were other colors to pick from too... I recommend this place to everyone needing computer parts and electronic items too.

Good computer stuff in Fort Worth area. Save yourself a drive to micro center and go to altexread more

He installed my cameras, no complaint there, but when I had trouble I called back and he acted as…read moreif I annoyed him. He lied and said he would come back to check it for me. He set up a time and was a no show and no call.

Ferris mounted our new 65inch tv. He was so efficient and had the job done in no time! Iota…read moreperfectly level and he even showed me how to use apps on the tv. He also made sure our sound system was connected and working before he left. Very professional communication, quick response, and was able to get us on his schedule in no time! I would highly recommend him for any home theater job you have. I'm so glad we found him!

I have reach out several times to discuss multiple issues with my custom closet order and failed…read moreinstallation. I asked coordinator to call me before reordering any product as she also quoted a replacement of the already behind schedule project in February, which I am not interested in waiting for considering the poor quality of the product and lack of service I have received thus far. I have also noticed failures regarding the lack of payments being applied and charges for services that were not rendered that I had asked to be removed. I am highly disappointed and upset with this whole process.

We used to shop here weekly. We buy a lot of wood, a lot of landscaping, big dollar items…read moreincluding appliances. We have been screwed over so bad this time with three bad refrigerators and they refused to pick up the last one so we can get our $3,000 back and by a fridge from somewhere else. We will never shop there again and I hope they go bankrupt.

best place for retro games period. They have all consoles…read moreanything you can think of Virtual Boy, NES, SNES, Xbox, sega genesis, game gear, PS1-PS5. They have limited edition consoles, everything is priced and organized this is my go to spot for retro gaming. Staff is really friendly you just need to go! I am telling you don't think! Just go! You will not regret it.

Very cool spot with some great deals on retro games. Widest selection of PS2 games I've come across…read moreyet. I wish Maryland had a store like this!

Poor service and follow-up. Close to home so tried to use them. Can't. Recommend!…read more Customer service awful. Staff seem to be in continuous state of chous.

Absolutely DO NOT go to Star Power, DO NOT!…read more Marc Block, manager, poor customer service. Built new home. Spent $60K on appliances. Example with $3.5K Napoleon grill. Marc recommended despite not being familiar with the product, which he eventually admitted to me. Great feeling. He helped design the outdoor kitchen so understood it was permanent and natural gas. Regardless, sold me propane so it doesn't work. My outdoor kitchen including masonry and taj mahal countertops was custom made to fit the specific Napoleon grill so expensive to switch and redo. It took 4-6 weeks between Napoleon and Marc to understand it was propane and needed a regulator. Still didn't work. I repeatedly requested a Napoleon rep come service the grill. No service and Marc simply referred me to Napoleon's national call center. Took another 4-6 weeks to finally learn from Napoleon, not Marc, that he sold me propane and therefore I also needed a conversion kit from propane to natural gas; AND if it had been natural gas, I wouldn't need the regulator or the conversion kit. Napoleon refused to sell me the conversion kit. Instead of doing the RIGHT THING and replacing the grill with natural gas, Star Power graciously offered to provide me the $26 conversion kit. I declined. After 3 more weeks of endlessly calling a number of diamond dealers, I still don't have a conversion kit. I'm done with Star Power and Napoleon! We just moved into our new home, and it's been 3 months and I still don't have grill. Absolutely Pathetic! Won't bother the other problems.

I am not a big fan of Target, especially of the mega Targets. The parking lot is a hot mess…read more(getting into and out of), the service is "meh" and the employees don't seem happy to see and serve the customers. The selection is ok, but many of the size that I need for my boys are not to be found. The products are overpriced, so the value for the money is lower. Your experience may vary, but I removed 1 star for service, 1 more star for lack of a selection (in this case clothing and sizes that fit) and one more star for the parking and crowd control.

This store in Watauga is just so-so for a target. I was a bit disappointed in their stock. I even…read moregrabbed the last 4 beef gullets for my pups. I couldn't find a spoon with slats for draining....except for a cheap one in the college section. Very odd that they have limited kitchen utensils. I found a couple things I was looking for. Meh. Then at checkout, I got a young guy who has no volume in his voice. As he was checking things, I thought the price seemed very high. I asked if something rang through multiple times. He swiped the screen and said nothing. So I asked again, he swiped, hit the screen twice, and still said nothing. After a few minute I asked if something rang through multiple times, and without looking up he replied "Yeh". So weird. The store was t the cleanest I've seen, which is fairly unusual for Target. Just meh.