I am very pleased to have work with Simon Cao from State Farm Insurance , He made the entire…read moreInsurance process incredibly easy and smooth , Simon is friendly and always happy to answer any question , I highly recommed him to anyone looking for an Insurance agent who truly puts the customers interst first, he deserves a 5 star. Tony

I've been a customer with Simon Zhen Cao at State Farm for 6 years. Simon is the best insurance…read moreagent we ever had. He's responsive, detail-oriented, knowledgeable, and genuinely cares about his customer. He is trustworthy. I always felt confident in working with him. Highly recommend Simon Zhen Cao State Farm without any reservation if you're looking for a new insurance agent for your car and homeowner insurance. He is indeed the best of the best!

I was with this agency (We'll call them MP for simplicity) for about 6 years and went with them as…read morea good friend was employed there. After the first year my friend left the company and we stayed with the agency. We started shopping after a few years after no one from the agency ever reached out to check on us, see if life situations changed or anything related to making sure we had proper coverage. After all this is the main reason to go with an agent and buy direct isn't it? To make sure someone else is taking care of you when you are too busy to remember things like insurance renewals and updates? We recently moved and shopped with a new agency. This new agency provided MP with an Acord to cancel our auto policies effective 7/30/2020 and it was sent on 7/23/20 @ 1:38pm. MP employee Mike Dickson never processed the paperwork and we continued to be charged for an auto policy that was supposed to be canceled. Upon learning this I reached out to MP and Mike Dickson was not available so I asked for MP directly. I explained the situation to MP and told him I was unhappy that the paperwork was never processed. MP proceeded to tell me "IF we received it....." so I stopped him and gave him the exact date and time the email was sent to Dickson. He was going down a road to relieve himself of any wrong doing and place blame on others hiding behind the excuse that they didn't receive the email. After the very specific dates and times given he responded with "IF it was filled out properly you would have the premiums refunded", again insinuating that it was someone else's fault and not their own. I aaked if it was done wrong why wouldn't Dickson say something then and not just ignore it? At this point I was annoyed and asked why he kept saying IF this or IF that when clearly the form was sent, received, filled out properly, signed by my wife and no one in his office ever processed the paperwork. He should just assume some responsibility, apologize for the headache and make me whole again. He proceeded to get loud and we finally just started cursing at each other and then I hung up on him. This is what bad business people do. He is more concerned about being voted Montcos best by his friends on Facebook than he is actually being the best. Its simple, his agency didn't process legal paperwork, kept the policy on the books so he can get paid and then got defensive when called out. Thankfully the agency I switched too offered to handle this for me as MP seems to be a POS and I couldn't keep calm when someone messes up and then doubles down and blames others for their mistake. Be wary if switching here. Everything is fine until it isn't and they won't do what's best for you. That is the opposite of what an Insurance Agent is supposed to do. Mike

This company is on my website, everymailbox.shop blog and stevehforman.com . for insurance…read moreneeds. I recently had the pleasure of reconnecting with my former agent who had worked for a competitor. I had been with them for about 7 years and had a great relationship with the company. Although I wasn't exactly sure where to find them, I was able to locate them through a quick online search. I was thrilled to find out that they were still in the business and had joined a new company. I reached out to them and we were able to pick up right where we left off. They were extremely helpful and knowledgeable, and I felt like they had my best interests at heart. I would highly recommend this agent to anyone looking for a reliable and experienced professional. The agent that I speak of his wife knows one of the girls that work here. Highly recommend this company. Just please one thing, no need to vote for bucks county. any insurance policy go to these guys, I used to deal with the ones across from Giant supermarket, that location moved. erie ins then I went to geico for 6 months and found , the agent was warren. warren rocked he knew his stuff for ins. This company had to help me switch because of different circumstances.

Just had a very good conversation with Stephanie, an agent at Peter DeMaio's office. I had…read morequestions about rental car coverage. She assured me I was fully covered under the plan I had and answered other questions I had in detail and with a lot of patience. She even offered some excellent recommendations on things I should do to protect myself: take photos of the car before and after, as well as taking a picture of the document they give you on return of the vehicle and ideally getting the name and picture of the person you return the car to. On the whole I have had good experiences with Allstate. I have them for our car and home. They have been very helpful the times I have had to file claims and did not drag out paying. Their roadside assistance is also very good, the wait times are generally very short and the technology they use for assistance is also good and works well. I like that I don't have to download an app in order to get the roadside assistance.

Poor customer service and won't put things in writing. Very dishonest business. Had a great…read morerelationship until I actually had to work with them. Zero trust. Better service with GEICO.

Tom French and his entire team have had my heart and back for decades. All my home and car issues…read morehave been addressed in MORE than a professional way and in truth in a very PERSONAL way time and time again. Example you ask? In early December of this year a Subaru showed me no love by crushing/scraping my MiniCooper while we were both stopped at a light in Talleyville, DE. When the other car turned with me to go south, it took off north in a PA direction and I had to call Police to make a statement. Called State Farm and Tom's team told me what to do and in fact talked me sensibly to take my car to a local business to see if they could do some minimal magic as they had a reputation for doing. If that didn't satisfy me/my car situation, a report would be filed and arbragation process would ensue with any repairs done promptly. Turned out to be just what Dr. Tom had ordered as the scratch that was a mile long was wiped away completely and at NO CHARGE!!!!!!!!!!!!!! Now tell me what other Insurance Agency would help a client to this extent? Love the other guys' commercials, but I have an insurance friend for life.

TERRIBLE - continuously raised the price without prior notice, did not communicate, and had no…read moreregard for customer service. Shelly Silver handled my account personally, and i would not recommend this company to ANYONE - i'd give turbo tax a better rating

Was referred to their service by another friend. the owner is hardcore Trump supporter and pretty…read moreexpressive declaring how good is Bill O'reilly. I was appalled by these discussion. I would not trust my money at the hand of these BS'ers. They did my tax right though that I could handle myself with Turbotax.

As a service provider to J. Pekala Insurance, I can say they are one of the best companies in the…read morearea. Their timely response to inquires and friendliness is rare today and even rarer in the insurance industry. You can read additional testimonials on their website.

I have used this company for many years for a rather unusual insurance bond. They have always been…read moreexcellent in service and price and communication and have shown integrity and consideration in all transactions. I'm not local which adds a challenge, but these professionals handle everything for me and make the process simple. Even when I had to end a bond, they were courteous and attentive. I will use them when possible and appreciate the concern and respect they give as a company. Highly recommend.

This guy is a scam artist. 3 cars I had insured with this guy, every month I would pay my premium…read morefor 3 years never late. Once I got in a fender bender someone side swiped me, I called this guy he was giving me an attitude, told me I had the wrong person I had no account with his company. Didint even bother to take a look at the car or anything. Never heard from him eventually i stopped paying and moved some where else.

Recently changed to State Farm and Steve Morrow as my agent. I have never in the past 50 years…read moredealt with an agent as professional and knowledgeable as Mr. Morrow. He explained every detail on my current home and auto insurance and a comparable State Farm plan. The detail he went into and his easy to understand explanations made the choice to switch to an agent who obviously has my interests at heart. A true bonus was the significant savings we incurred by switching. This agent is highly recommended and I do not do that often.

We've been using them for our car, home & life insurance for the past year. We had transitioned to…read morethis office after our previous agent passed away. We have had nothing but a positive experience with this office, and State Farm in general. My husband and I have had questions about adding different things to our policies, and we've been happy with how helpful and knowledgeable everyone is who we encounter. We've worked with them both over the phone and in person at their office. Their office is very open, organized and inviting. We highly recommend the Steve Morrow office for all your insurance needs.