. I frequently rely on Gemini Signs for expedient and dependable service, particularly when operating under stringent deadlines. Their efficiency and consistency have earned my trust on numerous occasions. On several visits, I have observed that the establishment remains consistently busy, a testament to the high demand for their services. Notably, they produce state inspection signs for Massachusetts inspectors--a responsibility that underscores their credibility and expertise. Were they unreliable in their craft, the state of Massachusetts would undoubtedly refrain from granting them the privilege to produce such copyrighted materials. This official endorsement serves as an unequivocal affirmation of the quality and dependability that Gemini Signs delivers. When one seeks excellence and steadfast reliability, it is only natural to entrust a business with such a proven record of performance. I started doing business with them in 2015 And to this date, I continue to use them. I drive a half hour each way to do business with this establishment. read more

After 2 months of trying to place an order, I just spent 90+ minutes on the phone and hopefully actually got it placed! Gemini Sign Letters makes a great product, but their whole system is antiquated and very clunky. I place hundreds of orders a month with similar vendors without any snags. Occasionally, an order will be delayed of course, but no problem placing the order. With Gemini, I tried to place my order in April but the system requires receiving emails, clicking a link in the email, which takes users to a confusing site that doesn't give an option for actually placing the order or making the payment. Various people in the company apparently took up the order and from time to time asked me to upload new artwork, color specs, and other information. This is all for a single letter that should be a one click and done order. I don't doubt the quality is superior, the people are nice and helpful, but their system is so bad that I hope I never have to do business with them again! read more

Gemini is great! Pricing, production time and customer service all exceptional

Matthew E. of Gemini Sign Letters - you are a liar. You responded to my review from a few months ago, you lied about what happened, & put the blame on me. Way to piss off regular customers, jerk. read more

Very fast and friendly service, needed a quick lawn sign they delivered quickly and a good price.

Great website, prices and variety of letters and fonts. After the sale service--foggetaboutit!!! If you could get the sales rep to actually READ the orders and emails, that would help. I specified a type of mounting on stainless steel lettering that they forget to include with delivery, then I replied with a request to have it returned and modified. The rep replied that he did not know the capabilities of shop. He didn't know the capabilities of his shop???? read more

I've had 3 major signs made for my business from these guys. Every time they were very efficient from giving me the estimate to the actual installation date. I did not have any letters falling off the building or anything either. Good quality work. They even came to install my sign 2 days before Christmas! read more

I emailed Gemini Sign Letters late one night and they got back to me first thing in the morning! I ordered 20 vinyl stickers and I'm extremely happy with the outcome. HIGHLY recommended. read more

Really terrible customer service. Owners Matt and Mike were unresponsive, even when our installation was over a month overdue thanks to errors on their end. Particularly frustrating was the fact that they were very uncommunicative -- they neglected to tell us when our second install date was going to fall through, and then were completely unhelpful when we called to ask for clarification. Highly recommend you look elsewhere! read more