General Motors is a complete clown show. I've had a Chevy Spark EV awaiting repairs for 341 days now under a warrantied failed powertrain and I've been told time and time again by GM that the parts are back ordered. I've submitted several requests to escalate and order the part. the folks at the Chevy service center told me to pursue a buyback but GM won't budge. Once I have this all behind me I'll have to sell this PoS car for parts and recoup some of my money on this paper weight. WORST CAR COMPANY IN THE WORLD. Don't waste your money buying their junk cars you'd be better off with literally any other brand. read more

MY 2025 BLAZER IS HACKED and I can't get any help from Chevy though I have called every day for two months; this is insane! He is controlling the settings, radio and locks and pretty soon he will be controlling my brakes and gas! He is DESTROYING your vehicle Chevy !!!!!! I NEED HELP NOW PLEASE read more

Absolutely worst experience with a GM built car.I bought a Escalade hybrid and overpaid for the hybrid and was told they would last up to 175k which was a complete lie. I was told after I replace the hybrid battery which was 9k that the car would run for at least up to 150k again complete lie. At 113k the car is done unless I rebuilt the transmission for 21k. Escalade absolutely overpromises and 100% under delivers. I don't trust this brand and would highly recommend rethinking getting any of their hybrid or electric cars. It seems GM does not build cars to last anymore but still wants consumers to pay their high price tags. read more

My chevy bolt 2017 needs suspension work. it has been off the road since 11/16/22 because GM will not provide a control arm and bolt that are needed. no estimated time for delivery, not available anywhere. ( retail cost of the parts is only 130$). my insurance will no longer cover a rental car. Obviously this has caused a big disruption to my life and I have no word from them about the missing parts. I've been a Chevrolet owner for 20 years but I will never ever buy a car from them again. read more

I've never had such a HORRIBLE experience with any car I've ever owned!! Purchased a 2015 Chevy Cruze from the Antelope Valley Chevy dealer and when the car was under warranty I took it in 2x for the same issue, they said nothing was wrong that it was because of the AC running, now that my warranty is over I'm still having this issue, my car is stalling, lost most of its power, I have a Traction Control and Stability Track light on OH and let's not forget I had a coolant issue that they neglected to check out even after I told them I knew I was having issues!!! GM is by far the WORST company I've had to deal with and will NEVER recommend it to anyone!! read more

We own a 2012 Chevrolet Motorhome chassis, upon which Forest River Company Inc. in Elkhart, Indiana installed a Recreational Vehicle Unit in 2013. On June 30, 2018 the transmission needed to be fully replaced. We were in Quebec Province Canada and had 83,899 miles on the unit. The cost to replace the transmission (with a rebuilt transmission ordered from Chevrolet-GMC part # 1930320912DCA 718085025) was $5,380.83 CANADIAN (or approximately $4,109 US Dollars.) We called Chevrolet Customer Service because we believed the 100,000 mile warranty for the drive train was still valid. However, we were told that the 5-year section of the warranty had expired. There were no miles put on the unit in 2012 other than to deliver the chassis to Forest River. We believe the 5 years should not have expired because the 5 year time period should not have started until 2013 when the unit was sold to the general public. We think we may have a lemon because we have had 3 more problems and had to be towed two more times in the last 3 weeks. The fuel pump went out and then the power steering pump failed and then fuel pump cables were found to be burned up so we were left stranded again. We feel Chevrolet is not customer friendly and want to warn other RV owners to not purchase a unit with a Chevy engine as they do not stand by there vehicle when it has issues. Mary and Joe G. read more

I recently purchased a 2019 Chevy Camaro from Infinity Valencia and paid for a extended warranty. In total for the warranty and car I paid a total of 30, 000 dollars. Within weeks the back glass on the convertible top started falling out,, manufactures defect says Chevy ( GM ) and water is starting to leak inside. I brought the Camaro to the Chevy dealer in Valencia Ca. and they refused to fixed the back glass under factory warranty or extended warranty,, car only has 40 thousand miles. This car was a 18th birthday gift for my daughter who was caring for her mother with stage 4 brain cancer, added stress dealing with this GM defected glass not good. I would not recommend buying another GM product if GM isn't willing to stand by its product. Our family has bought many GM cars and trucks but will not ever again if GM fails to replace or pay for the repairs. The amount of the repairs I am getting stuck paying is 1800 dollars. read more

See all

Riverside Chevrolet and GM!!!! So it's now November 14, 2017. I finally received the buyback check(about 10 days ago) from GM. It has been at least five months since this whole ordeal started in July. I have been patient, understanding, and more than flexible during this buyback process. I have driven at least five or six different GM vehicles, 4 of the vehicles have the same toxic chemical smell coming from air conditioner to some degree or another. When I found out I would be moving to Sacramento for a promotion at work on Oct 16th. I informed my GM contact, David at the Buyback HQ and asked if I should take the loaner vehicle with me or if GM would provide another rental for me to take. David informed me that the buyback was still going to take another three weeks to complete so it was OK for me to take the loaner vehicle with me to Sacramento. On Monday of this last week I received a call from Dion at Riverside Chevrolet asking for their loaner vehicle back. I spoke to Dion and he was not aware that I had moved to Sacramento. So I understand his confusion and concern about his vehicle not being in Riverside any longer. I assumed he knew. I explained that I had been given permission by David at GM Buyback HQ to take the loaner vehicle. I asked if I could return the loaner vehicle to a dealership here in Sacramento. Dion said he would get back with me in a few days on the matter. So today I receive a voicemail from Kevin at GM Customer Service telling me that I must return the vehicle to Riverside as soon as possible at my own expense and if I do not do so they're threatening to report the vehicle STOLEN!! I just want to be done with GM and Riverside Chevrolet! read more

Bought a 2018 camaro 2SS from antelope valley Chevrolet, worst car I've ever hand! Plethora of problems already. 1. Speaker blows out 2. Stabilizer goes bad 3. Brakes squeaking all the time 4. When I turn wheels to the left in the morning it makes a jet engine sound which is very weird while taking off form drive.. 5. Something hit the condenser while driving and now air condition is out and doesn't work. Supposedly it is my fault for their faulty manufacturing.. this will probably many times since i drive the car everyday. I expect them to fix it in the meantime while they evaluate the buyback procedure which will probably happen in 2027. Liars form the beginning, don't take care of their customers, terrible service, the corporation department never follows up when they say they will call me in Thursday's for the buyback procedure.. My friend said I heard you pull up not because of your exhaust noise but because of your squeaking brakes.. DONT MANUFACTURE CARS IF YOU DONT HAVE A SOLUTION TO THESE PROBLEMS YOU IDIOTS!!! They delivered the wrong car to begin with, I wanted the quad exhaust and they brought the stock exhaust. Why am I paying for a car that's fully loaded and doesn't have the quad exhausts that I initially wanted. I told the dumb dealer to send me pics of the back of the car and he never did and rushed the sale process just to make himself a sale.. overall just bad and need to fix lots of issues with this company and my car. I expect a new vehicle very soon chevy, or I will keep blasting your dealers with terrible reviews and never buy another car from you ever again! read more

I have 2012 cruze still under warranty. I took my car into 3 different dealerships fir the same issue and 1 dealership 3 times I one month for the same problem. 2 water pumps later. 4 different valve cover gaskets later, i had enough. Ask gm to replace the car due to being a lemon, they refused. Will never buy a Chevy again or recommend. They don't back there brand. Don't buy American. Chevy made sure of that! read more

Have an issue with the front drivers seat of both of my corvette Z06's. Drivers seat Slides forward and backwards about 1/4 inch when accelerating or stopping. Huge safety issue, contacted GM customer support and explained the problem. Was told that they have never heard of this problem. Google search on this issue revealed many corvettes suffering from the same problem. GM will not acknowledge nor assist in repairing this problem. I have owned many corvettes, never have I seen this problem. Poor design in new sear rails. You would think GM would assist in correcting this safety concern. Nope not a chance!! Very poor business decision. Will not even acknowledge the problem. For a company which was just bailed out of bankruptcy, you would think a good business approach would be a little customer service and honesty. How about admitting that there is a problem and correcting this poor design. Might help keep your loyal customers coming back for new cars (corvettes). Your lack of honesty and concern for your customers safety has just cost you a 30 year repeat corvette customer. History will repeat itself, you may find GM back in bankruptcy unless they get some business leadership, and customer support training. I have Replaced one Z06 with a new Porsche Turbo, so far no complaints. The other sits in the garage for now. Don't dare drive it until I can figure out how to repair the drivers seat rail issue. You have to work pretty hard to turn away a 30 year corvette guy. Well GM, you should be proud of yourselves, you managed to do just that, I will never buy another GM vehicle period!!!! There are a lot of other brands of sports cars out there, thanks GM for opening up my eyes. Jorge read more

worst experience of customer service I have ever had to endure, Penske Chevrolet of Cerritos will not honor a repair that is 3 days out of warranty, 2016 Silverado, a/c went out, was told to bring it in on a Monday, warranty expired on the Friday before, they want 900.00 to fix the problem, multiple phone calls never returned, and a general manager who could not care less, highly recommend not using this dealership for sales or service, read more