My brothers and I have been considering home health for our dad and reached out to a few friends…read morefor recommendations. We ultimately landed on Kindred and I'm very happy with that decision. The staff worked hard to get my all the paperwork from the physician's office and get our insurance verified. Today was the first visit and they were so friendly and patient with my dad. Both my parents were impressed with the professionalism and kindness. I would definitely recommend this agency.

Charlotte at the front desk is completely rude. She was absolutely rude to my mom on the phone and…read morerude to the caregivers. She and everyone else in that office don't want to do their job. Terrible place. Charlotte is the reason why I'm looking for other care.

I have worked for visiting angels for a good while. Unlike other companies I have worked for they…read moretruly care about us. They are encouraging and treat us well

Kinder hearts has an amazing staff! Our residents love them and really enjoy the services we are…read moreable to get through them. The hospice is especially friendly towards our families and residents. We really enjoy the partnership that allows us to offer such wonderful srvices to our residents in our facility and upon discharge.

From the owner: Our Mission At Kinder Hearts Home Health & Hospice, we…read morestrive to provide excellent care for individuals of all ages and in all stages of life. Our goal is to help you maintain the highest quality of life in the comfort of your own home. We understand the importance of family and we do our best to treat your family like our own. We are here to support, listen, and respond to your care with compassion and understanding. KinderHearts Home Health & Hospice Abilene Area 842 N Mockingbird Ln. Abilene, TX 79603 (325) 672-6135 (325) 437-4018 FAX info@KinderHearts.com

Our elderly mother was needing some assistance at home. We contacted Touching Hearts and they were…read moreable to help right away. The caregivers have been great, very compassionate and attentive. They not only help with light housekeeping, but also provide companionship. The scheduling staff work with us to fit our needs and have been very flexible. We are so fortunate to have Touching Hearts to help bridge the gap between what we can provide and what our mother needs!

They are not a friendly place to work for, I was hired as scheduling coordinator. I worked just…read moreover a week and was let go, they brought in a caregiver for the same position I was hired for. The day before they let me go, that caregiver and the manager were making jokes about my deafness, I am deaf not blind! When I see someone laughing at my expense, it's hurtful! But before i left they were on and off the phone all day gossiping about another caregiver that was terminated for theft of a client. So I filled that caregivers position the next day, from 7AM to 3PM. At 7:45AM a caregiver told me someone was on their way to relieve me and I was not asked, I was told to leave that client's apt# and go to another client's home for service from 9AM to 5PM. I explained that beings I knew I was finished at 3PM I made plans with my daughter at 4PM and wasn't able to work for the other client. So they scheduled me anyway, and then called me back and said they were sending another caregiver to relieve me and I would be on call for the office beings the Manager was going to be in and out all day. I get a call from the manager close to 3PM saying they're terminated me because I left early. I left at 4:55PM, I asked if the manager or the other scheduling coordinator/ caregiver needed anything else before I left, they said no and the manager said I will see you Monday. I said ok I'll call if I have any questions, the manager said ok, have a good weekend. Do not trust them, you can not take them at their word. And making fun of someone's disability is disgusting!

So disappointed in the management of Wesley Court Senior Living and the lack of integrity exhibited…read moreby their Executive Director. Also for the fact that they seemingly deleted my post on their page. It's unfortunate that a resident had to terminate the occupancy because they medically could no longer take care of themselves and because this institution did not initiate the termination, has to pay for three months of rent and meals. Just know that if you/resident terminate occupancy, you owe 90 days. Even in the event that a medical doctor determines that the resident can no longer take care of themselves. That means -you have to wait on one or two people to notice out of their however many residents your loved one can no longer take care of themselves. However, if this one person, although licensed, does notice - then you only owe 30 days of rent and meals. It's beyond me how the executive director (has some sort of license, but not a medical degree) and director of resident services (lovely person, former teacher) maintain the SOLE right to initiate a termination rather than a MEDICAL DOCTOR's opinion. The executive director, Mark Hansen, is completely unprofessional and sits hiding behind a contract. It's funny how I was accused of yelling when he was yelling as well *AND* cut me off before I could finish what I was saying. When I insisted on being heard, he said "I am answering your question" in a very heated and rude tone. How can you answer what I haven't finished? I also find it amusing that you, Mr. Hansen, were so quick to point out that I was not this person's POA. Guess that you didn't care about this person's legally filed POA when you got them to sign a contract. It just seems very convenient that you will have a person sign a contract that shouldn't be signing one and then when people call into question your inability to have any flexibility, you default to a very defensive "I'm not having this conversation with you. You're not this person's POA." Clearly, Wesley Court just wants their money rather than doing what's best for the resident when it is time for them to move on. This person's HEALTH ASSESSMENT TEAM (which is comprised of a MEDICAL doctor) did determine they couldn't live on their own. Sorry it wasn't YOU specifically that noticed the not eating and incredible loss of weight in a short amount of time. We had to do what was best for our family member. Was looking for a compromise, not to be berated and belittled.

Since my relative moved in to an Independent Living apartment at Wesley Court in January 2021, we…read morehave seen her more engaged with friends, joining in exercise classes, and planning her schedule around the events offered for residents. Beautiful campus, beautiful people, and beautiful place to call home.