I had my first child with this practice and met all their doctors. The doctors and staff here are very nice, professional and well-trained. However, it is clear that this practice is primarily focused on generating business. If your main concern is finding a large practice that's easy to schedule appointments with, this might be a good place for you. If you want a doctor that will know your name and treat you more like a human being than a dot on a bell curve, you should probably look for a different Obstetrician. So, before you go here, ask yourself: do you like being treated like a pwr read more

If you're thinking about going here, please take a look at the reviews that are not "recommended." For me, they tell the real story. This office is extremely busy, and they act like it. The staff and doctors behave as though their patients are a nuisance to them -- doctors rushing in and out of rooms at lightning speed, medical assistants making mistakes with no apologies, scheduling errors, all the while, no one stops to really listen. I had several bad experiences at this office before calling it quits, but with so many other choices out there, I've decided to move on. read more

Having recently moved to MI and finding out I was pregnant, I wasn't sure where I should go for prenatal care. After reading a few reviews of Generations, I decided I would at least try them out and see how it goes. I could easily change doctors if needed. Fast forward, now I am 25 weeks pregnant and have had numerous appointments and two ultrasounds with them. I've been extremely pleased with my experience so far, and I have never felt the need to look anywhere else for care. A few of the reasons why: - They are extremely respectful of my time. I have never waited more than 3-5 minutes in the waiting room. When in the exam room, I usually wait about 2-5 minutes before a doctor comes in (one time I waited 15 minutes and the doctor repeatedly apologized for the wait). - I still have to meet one of the doctors, but everyone I have met I have liked a lot. I've never felt rushed at all in any appointment (granted, I'm a pretty relaxed person and don't have 50 questions every time I go in so maybe they are more rushed with patients like that). As a first time mom, I don't always know the right questions to ask so the doctors are good are telling me common concerns that may come up and when I (usually don't) need to be concerned. - I have had very few issues or symptoms during my pregnancy, but even when I've mentioned a symptom I don't think is that big of a deal, they take it seriously and assess if there is anything they can do to help make me more comfortable. - Scheduling has been a breeze. I had to leave town last minute for an entire month and was going to miss my next appointment. They really didn't prefer that, especially since I had two 15 hour drives and a 4 hour flight in the coming month, so they got me in immediately. Here is my one con so far: billing hasn't been as smooth. On my first appointment, I had to give my insurance information to three different people (2 upstairs at Generations, 1 at the lab downstairs which is technically Beaumont). Within a few days, both Generations and Beaumont called me saying they didn't have my insurance on file, so I gave it to them again. A day or two later, I get ANOTHER call from Generations asking if I had insurance and a few days later ANOTHER call saying the same thing. To top it off, my bill finally arrived and they never put it through my insurance! The billing department claimed my insurance said I am not covered (except on the phone they told me I never gave them any insurance information *side eye*). I had called my insurance before my appointment and after my appointment to confirm coverage, so I knew this wasn't the case. After I left a message or two for billing, I finally got a call back. The woman doing billing reluctantly agreed to try my insurance again and acted fairly annoyed telling me "well, if it doesn't go through, it is going to be your responsibility to call your insurance and get this figured out" after I had already told her I had talked to my insurance company twice and they confirmed they not received a bill. In the end, once they put it through, it worked and I haven't had any more problems. I've personally worked with insurance professionally, so I know how ridiculous insurance companies can be. However, given that Generations "didn't have my insurance on file" after I gave it to them 4 times, it makes me a little skeptical that my insurance was the problem here. Overall, the billing issue wasn't substantial enough for me to decide to switch providers, but it was fairly annoying. Plus, I really like that they are on top of their billing (within a few weeks of service/ultrasounds). I'd rather have that then receive a medical bill 9 months down the road when I can't even remember what service I received. read more

I've been a patient there for years. Recently when I had a uti, the doctor didn't get back to me for 3 days with the test results. I finally called and was talked to rudely by Erin. The doctor still has not called me back. I'm looking for new doctor -and one that doesn't offer spa treatments. (I think it diminishes your PhD when you peddle eyelash growth drugs on the side) read more

I have been going here for a few years (and 2 kids) and love the doctors. I have had a few issues with scheduling, but they were all resolved. read more

The office really does feel like you have an appointment at the spa. Has to be the fanciest doctors office I have ever been to. This wasn't the ideal visit for me since we just moved from out of state during the middle of my pregnancy. I heard a lot of great things about Dr. Loehrke. She was super friendly but I couldn't help but feel the appointment was semi rushed. That or maybe she's just a fast talker. LOL I'm not really sure. With the first appointment they usually last longer than your average 15 minute appt but this one was fairly quick. I still need to rotate between the rest of the doctors in the practice so we will see how it goes. read more

After coming here for close to 20 years (since they were across the street at 555 Old Woodward), I will never go back. The level of care has declined over the years. Over these years I've experienced the lack of care for me as a patient with a ton of very important health issues being missed. I had to reach out to them and ASK for things to be addressed. 3 of my 4 children were delivered with this office and it's bittersweet that I have to move on to find an ob/gyn that is genuinely interested in my health overall. Even after I moved an hour away I continued to make the drive because I had hope they'd level up. Unfortunately I'm forced to take my records (and my BCBS) elsewhere. I won't go into detail about what the breaking point was but no doubt after close to 20 years, the latter years have been purely unprofessional and below my standards. Disappointed and moving on... read more

Great practice, and good doctors. Favorites are Dr. Dykowski and Dr. Sobolewski. They never rush you through an appointment and always welcome questions. Only issue is the office is always running behind on appointments. I've never been taken back on time before, typically 10-20 minutes after my appointment time. This can be frustrating if you're going into work after your appointment, etc. read more

So, after I wrote my Yelp review, I did receive an email from the office manager apologizing for all of the problems and looking to resolve the issues. That was the Generations I knew and loved from years past - above and beyond. read more

If you want to be treated like a child and made to feel like you are wasting their time, then go ahead and make your appointment. I have been dealing with migraines for the last several months, my neurologist diagnosed me hormonal migraines and suggested I talk with my OBGYN and have my hormone levels evaluated. Under his advice I scheduled an appointment, but the receptionist told me I had to see their hormone specialist and not who I usually see. OK no big deal. When Cheryl walked into the room she sat down and scolded me for making an appointment with her because I was not a 50 year old woman dealing with menopause. Stating she wasn't a migraine specialist and she couldn't help me. She kept telling me I needed botox and other medication for migraine pain. I wanted to tell her that I was prescribed a medication for prevention but when I tried to tell her she told me to let her finish. I lost it at that point. She came into my room ready for a confrontation with me and she got one. Then when I was trying to explain to her what I was looking for I was angry because she wasn't listening to my concerns she told me to stop arguing with her and act like an adult, got up out of her chair and walked out. Excuse me?! I am here under recommendations from my neuro and your appointment setter scheduled it wrong why is that my fault?! How do you know you cannot help me when you are not letting me talk to you about my situation? You are not even trying to help. Basically made me feel like I was wasting her time and looking for a magic pill. Well you wasted mine by allowing me to wait in the waiting room knowing that the appointment was scheduled wrong. And no I wasn't looking for a magic pill because I hate taking medication unless there is no cause! Needless to say the nurse practitioner Jennifer came in (who was and always has been wonderful) she listened to me and understood where I was coming from and explained that the appointment was scheduled wrong. As much as I love Dr. Houston and I love Jennifer I just cannot support a practice who allows their physicians to treat patients so poorly. Not to mention when I talked to the office manager she was just as bad as Cheryl and not taking accountability for their mistake. Aside from this situation they have screwed up appointments in the past and never have their phone lines up on time and there have been multiple times I have called only to be placed on hold for ever. Too many strikes to continue my care with this practice. read more

Stay away from this business, unprofessional and uncaring staff. They made an error and did not record the appointment made 4 weeks prior. Drove over an hour from Port Huron for the appointment. I am understanding that everyone makes mistakes, it is the way these mistakes are handled that set businesses apart. This business does not care as evidenced by the poor way we were treated. If you wish to be mistreated by incompetent staff, by all means go here. read more

They have one good doctor all the other doctors weren't very good.... my c-section had a huge scar when I got my second c- section from a different Gyn the scar read more

I love Generations. The office feels like a spa. The doctors are very professional. They put you at ease during awkward exams. The appointments are quick; they don't leave you sitting in the waiting room. They also don't make you sit forever waiting for the doctor to come in while you are wearing a paper gown. They are fast, but the doctors will answer all of your questions. I appreciate that any necessary blood work can be done in the same building. read more

The doctors are fantastic but getting in to see one can be very difficult. The scheduling went fine while I was pregnant, but after delivery it became impossible to get an appointment with a doctor. You must schedule annual exams 6 months ahead of time and if you have a health issue (IUD placement, irregular bleeding, etc) it's still impossible to get in to see a doctor. I was scheduled with a PA for a medical appointment. The PA is competent but I expect to see a doctor on occasion. If you aren't pregnant, I would recommend looking elsewhere for care. I've been very frustrated with the scheduling for the last 2 years. read more

I am a new patient at Generations as I recently found out I am pregnant. My husband and I had out 1st prenatal appointment with Nurse Kate today and it was truly a wonderful experience!! Nurse Kate took all the time needed to go over EVERYTHING. I went in with a HUGE list of questions to ask and at the end of the appointment, I only needed to ask a few because she had already covered all of my questions/concerns before even asking them. We were there for about an hour and a half and she did not seem one bit concerned about the amount of time we were taking. I look forward to meeting the Doctors in the practice and working with them during my pregnancy! read more

This place is truly as good as it gets. I am currently 9 months pregnant and my journey with Generations has been so smooth and comfortable. ALL the doctors are extremely friendly and genuinely want to know everything going on in your pregnancy. I have never felt rushed during an appointment. The office is an extremely fast, well-oiled machine. I am seen immediately when I come in for appointments and am usually back home within an hour of arriving. For longer appointments, like ultrasounds and blood tests, they also get you in and out as soon as possible without making you feel rushed. They are very efficient and friendly at the same time. The entire staff is friendly and genuine. I am so glad I picked Generations for my 1st pregnancy and I know when baby comes I'll be in the best of hands with any of the 7 doctors. THANK YOU!! read more

So far not impressed. The receptionists are rude and they are not easy to make appointments with. I don't know if this practice is just too busy, but you would think that the basics of office management would be much better in a practice this size. You will wait for 30 minutes on hold to make an appointment that is if you don't get disconnected first. read more

By far the most amazing OB-GYN office I've ever been to. From the moment you walk thru the door and are greeted till the time you are checking out, you are treated with the utmost respect. Incredible staff that are truly passionate about what they do. After years of struggling with perimenapausal symptoms & getting no relief from my former OB-GYN, I made an appt w/CHERYL THOMSON, PA. She is the hero who rescued me from the hormonal nightmare I was living every day. I would never go anywhere else & would highly recommend this practice, especially CHERYL THOMSON, PA. read more

I didn't have an on/gyn when I got pregnant because of a recent move so I picked Generations based on its close proximity and reviews I read. I am SO glad I did! During the pregnancy there are a ton on appointments so I was thankful I felt completely at ease with all the nurses and doctors. I never had an issue booking appointments at a time that worked for me. I never had to wait more than 5 minutes to be seen (except for ultrasounds - there was a long gap between Dr and ultrasound tech visit). My husband came along to every single monthly appointment and he felt comfortable in the office. Dr. Lippincot delivered my baby and she was AWESOME! I had a lot of anxiety about the awkwardness of giving birth and was nervous about all the things that could go wrong but felt so at ease with her. But really, any of the dr's would have been fantastic! It was nice to not be concerned about who was on call. Dr Dykowski is my husbands favorite - he has great bedside manner and relaxes patients with his humor. If you're looking for an ob/gyn go to Generations! I can't express how happy I was I chose them nor how thankful I am for the great care I received during my pregnancy! read more

They were great for pregnancy but now as a regular patient it's hard to get a call back. I got abnormal results I could view from MyChart last weekend. I left voicemails at the office twice last week to see what I need to do from here. Now I'm going on the second week, no phone call today. I don't think it's unreasonable to expect a response within a week. Changing providers. read more

We are so pleased with the care we received from Cheryl Thompson, PA. After dealing with uncomfortable symptoms for over two years, she was able to diagnosis a thyroid imbalance in my daughter in one day. The office is beautiful, the staff is courteous and profession and Cheryl Thompson is amazing. She is truly our hero. read more

recently I moved back to the area earlier this year. Found out I was pregnant just before the move. I had originally made appointments with a different obgyn but after being extremely dissatisfied with them, I switched to generations, and was so much happier with them. Everyone is extremely friendly and after having my baby they called to see how I was doing! read more

I really appreciate that they were able to get me in with short notice because I was experiencing urgent symptoms. Truly helped give me a piece of mind. read more

**Important - Know what your doctors are testing you for and what they aren't testing you for when providing urine and/or blood samples! It will save a lot of undue stress later!** My husband and I recently started trying to conceive in the past few months. When it came time to take an at-home pregnancy test we were bummed it was negative. A few days went by and my cycle hadn't started so I decided I would take another test and hope it was positive - it was! The very next day I met with a nurse at Generations (I have had my annual done through them since 2007) and based on due date calculations I was 1 day shy of being 5 weeks. What I found out 1 week later through this nightmare is that I was tested for everything under the sun - except for the most important test - a pregnancy test either from urine or blood samples (that I provided that day) to indeed confirm a pregnancy. You could imagine how devastating it was to find out just 4 days later that my menstrual cycle started - and during this time I called repeated times over the course of 3-4 days to let them know I was spotting/bleeding at which they said "nothing we can do but wait until your 10 week appointment" - after the 5th day of spotting/bleeding like a normal period, I called again expressing more concern over what was happening. Finally they agreed I should come in for an ultrasound. I went in and sure enough nothing was there. After which a doctor came into the room to say I had a miscarriage. I immediately went to get blood drawn so we could determine where my beta levels were at so that we could determine how often I needed to come back in to get my beta levels down below pregnancy levels so we could try again for a pregnancy. After reviewing the lab results and trying to figure out what my beta levels were from the week before when I originally met with the nurse, I find out it is NOT part of their "standard practice" to confirm that you are indeed pregnant - so there were no previous beta levels to compare the results to. Instead, they wanted to wait until I would be 10 weeks to conduct any ultrasound to confirm a pregnancy. hCG/beta levels results double every 48 hours in the first trimester - below is a guideline of hCG levels to determine pregnancy. 0.2-1 week gestation: 5-50 mIU/mL 1-2 weeks gestation: 50-500 mIU/mL 2-3 weeks gestation: 100-5,000 mIU/mL 3-4 weeks gestation: 500-10,000 mIU/mL 4-5 weeks gestation: 1,000-50,000 mIU/mL 5-6 weeks gestation: 10,000-100,000 mIU/mL 6-8 weeks gestation: 15,000-200,000 mIU/mL 2-3 months gestation: 10,000-100,000 mIU/mL The results came back and they were less than 2. How could one's hCG levels have already gone down so quickly? How can they say it's a miscarriage if they never confirmed the pregnancy? After researching and getting other opinions - what likely happened is that my egg didn't implant itself completely which would have made my body produce the hCG hormone but not complete the fertilization process to consider it an actual pregnancy. Could you imagine if I were to listen to the nurse and just wait until my 10 week appointment thinking I'm pregnant and then finding out at 10 weeks that I'm not? Thankfully I recognized that something wasn't right and caught this very early in the "supposed pregnancy stage". After expressing my concern over their standard practice, and sharing my horrible experience the office manager Candy had nothing to say and to say the least, there are no plans to change their practices regarding the initial visit when you go in for pregnancy/pre-natal care. Fyi - they also never followed up to see how I was regarding the supposed miscarriage. To me, it shows they don't care. When I mentioned this to Candy, the office manager she went on to say that the call I received with the beta results was them calling with a follow up to see how I was (never mind this call with the results was literally 4 hours after my appt to find out that I had a miscarriage)... Okay, whatever you say Candy. She wouldn't accept any careless responsibility on their part. Instead, made me feel like I was in the wrong to express concern over this and had more important items to attend to. On top of this, I am now stuck with medical bills that I wouldn't have, had they just confirmed the pregnancy from the beginning. I hope this experience will help others become aware of Generations' practice standards and how to prevent unnecessary stress over something that should have been tested and confirmed on Day 1. You're only going to be treated as another "billable patient" if you go here. I have no plans to return to this practice and look forward to a much better experience elsewhere. read more

The office is beautiful and location is easy to get to; however the pros stop there. As a new patient for prenatal care, I found myself wondering if the staff is as willing to educate new moms-to-be as you would expect and if they really genuinely take interest in you as a patient or if they are most interested in getting you as a billable patient. If this is your first pregnancy, I strongly suggest to keep searching and make sure you have a good list of questions put together to ask at your first appointment. To start - ask what tests will be done, and at what stages during your pregnancy. This practice does not confirm your pregnancy. They assume if you have a positive at-home test that you are. In some instances, this can be considered careless because there is still a slight chance that your body is producing the pregnancy hormone but for some reason your egg didn't implant. To confirm your pregnancy, you may need to wait until you would be 8-10 weeks in order to have a definitive ultrasound result. Instead of this practice openly discussing this and not informing me of this, they wanted me to come in right away when I was only a few days late on my cycle and around 5 weeks "pregnant". You could imagine how shocking it was to have various lab work completed and a stern warning about how I needed the seasonal flu shot - to find out the following week that I was not pregnant. After expressing concern over their standard practice for initial visit with the office manager, she offered no compassion and stated there were no plans to change their procedures. This is a large practice in the area and to push for lab work, shots, etc without confirming the pregnancy is careless and no one should have to go through this. read more

I recently switched my OBGYN practice because I wasn't comfortable with the one I had before. I can't express how happy I am that I made that decision. All the doctors at the practice are very knowledgeable, patient, and compassionate. The doctor that made the biggest impression on me is Dr. Lippincott. She is one of the younger doctors there but she is very intelligent, kind, and up to date with the latest research. I started my visits there because I was pregnant with my fourth child. Unfortunately, I lost the baby in my fifth month. Clearly, this experience was traumatizing and heartbreaking. Dr. Lippincott was available to me for questions through office visits and frequent phone calls. At the hospital during my induction, she sat with my husband and I and talked. Everything she said was comforting and genuine. She made the actual delivery process bearable. As far as my husband and I are concerned, she was God sent to us in our most difficult time. The office itself is very nice and also up-to-date with technology. I never waited for my appointment more then 10 minutes and I was never rushed to get through the appointment. The doctors I met were very understanding and helpful. The ultrasound technician was very kind and compassionate as well. Most of all, the doctors are professionals who not only show compassion but also a lot of knowledge about their field. I would most definitely recommend this place to anyone. read more

The only reason this got two stars is because the actual care and thoughtfulness of the doctor put in to my appointment. However, he then charged me twice - just for a discussion! Even after discussing this with my insurance they would not budge. Only go if you are 110% perfect at your annual exam or look out! The office is rude, inefficient, and never returns calls. I will be leaving and going somewhere else. read more

Terrible experience. This was my first visit to the office. I saw Dr Huston for an annual pap exam. I explained to her that going to the doctor for exams made me nervous.I don't think my feelings concerned her .She did not have a good bedside manner and lacked any gentleness you would expect of someone in this line of work. The exam was so rough it was as though I had been assaulted. . I needed to take a NSAID for one week from the trauma she caused to the private area. I'm not much for reviews, but I feel obliged to caution others . read more

Love love love!! All the doctors are excellent. Dr.Sanborn delivered my baby and I knew I was in good hands. I can tell he is a doctor that would handle emergency situations with ease. I had a rough pregnancy with different issues and they went above and beyond to monitor me. I was going to women's first in royal oak and had a horrible experience with them. I changed to Generations when I was 6 months pregnant and it was the best decision I could of made for me and my baby. Dr. Loehrke is excellent too. She explains everything and any questions you have she answers in great detail. Dr. Afshar is so sweet and really shows compassion for her patients. I remember her being very concerned about me feeling depressed. I wish I could see this group for all my medical needs. read more

Denied care to a Medicaid patient pregnant with twins. It is providers like this that exacerbate the problems faced by the most medically-vulnerable. As a future physician myself, this is an abomination to the field of medicine and public health as a whole. We have a duty to care for those at high risk when the opportunity presents itself. read more

I decided to go to Generations after reading the good reviews. I made an appointment and went in for my first pregnancy exam. The office is nice, the doctor was friendly but I did wait to be seen for a good 30minutes. I overlooked that because I liked the Dr. I made my next appointment for 3:30, I called at 3:20 to tell them that I ran into some traffic and I would be 5 minutes late. I was told by the receptionist to get there as soon as I could since I was their last patient. I walked in at 3:34 and the receptionist said ohh I'm sorry we wont be able to see you today you are late. Can you come back tomorrow? After driving for 35 minutes in 100 degree weather and traffic, after calling them and telling them I was going to be 5 minutes late, they waited until I walked in to tell me the Dr could not see me because she had something to do. So at 3:20 they told me to get there ASAP, my appointment was for 3:30, I walked in at 3:34 and the Dr could not see me. I guess my appointment was only suppose to be 4 minutes. I would never go back and will make sure to let everyone know about my horrible experience. Had hey told me when I called that 4 minutes late for my appointment was not going to work I would have rescheduled and gone back to work but they told me to get there ASAP and cancelled when I walked in. Definitely unprofessional. read more

Very horrible office. I had an appointment scheduled for my first visit with the office. I cancelled the appointment the day of the appointment and they charged me a cancellation fee of $50! I was never told there would be a cancellation fee. I will never go to the Generations office now! That is not the way to treat a potential patient!!!!! read more

Accompanied my daughter to the Sept 29th new parents' class as her husband was out of town. The class, taught by Fran Wagner, was excellent. She shares her knowledge and experience in a professional yet conversational manner and makes all feel very comfortable. All the new moms and dads in the class are gaining a world of insight into their birth of their new babies. read more

To write all the details of my ordeal with the birth of my first child would take awhile, but I will just say that, while I found the doctors in this office to be very nice, when I had a life-threatening delivery one doctor really dropped the ball by missing a diagnosis of preeclampsia, not listening to me when I said that I felt that something was seriously wrong (making me feel like I was just a wuss for not taking the pain since I couldn't get an epidural due to the preeclampsia), and forcing the next doctor on call to do an emergency c-section since, as it seemed to me, I went into labor on a Friday night and the doctor on call didn't want to come in. The doctor never even came in to the room as I was begging for a c-section and when the next doctor finally rushed me to surgery my blood pressure was over 250/120 and I almost didn't make it. I felt that the particular doctor did not listen to my needs or pay enough attention to what was going on and it could have been prevented. read more

I was a patient at Generations for 16+ years. They delivered both of my daughters. I was a huge fan. I never had a single problem in my entire 16+years there until recently. I had been experiencing hormone problems and was seeing Cheryl Thompson, who is the PA at the practice. She is touted as their hormone specialist. And, in fact, I later learned she is their only hormone specialist in the entire practice. This was told to me by Dorothy the head nurse. My primary issue with Generations is that they may seem organized but I do not feel that I was treated well and professionally. Most recently, as I was awaiting the results of my hormone test which took an outrageous amount of time to finally get, I placed four phone calls to reach Cheryl - all routed through the Nursing phone line. I was experiencing extreme swelling and other symptoms. I wanted to speak with Cheryl and to determine if my lab results came back. I placed four phone calls from 9/26/12 through 10/2/12. I never got a return phone call from Cheryl. I ultimately was called by the nursing staff after the fourth time. There is no checks and balances. I was later told by someone in nursing that Cheryl said she did call me back which was not true. I believe Cheryl is confused and was referencing a prior phone call weeks prior to that. But, it demonstrated that their way of handling phone calls and follow-up is not sufficient and clearly there is no documentation. It truly becomes a he-said, she said. In addition, I didn't appreciate Generations painting me as a "bad actor" as they did. Every time I would call or speak with someone following this, I would basically be told it was "me" and they would explain what happened and how we should move forward. At no time, did they acknoweldge that this was not handled correctly. In addition, I received a phone call from someone at Generations on 9/21 at my house to ask me 20 minutes worth of questions concerning a requisition form for a lab that was not included in the box I received from Generations. Two weeks later, I was told by Dorothy that she had no record of anyone from Generations calling me. I spoke 20 minutes on the phone answering questions from a form and have a phone record to prove it. I have no doubt that the phone call was not logged; but that did not mean it didn't happen. Rather than give me the benefit of the doubt - a 16 year plus patient, I was basically told that they had no record of anyone speaking with me. So, while I do not doubt the competency of the doctors, I think that their handling of my situation demonstrated a lack of professionalism and decorum that didn't sit well with me. And, because I was not satisfied with Cheryl (lost faith in her), I requested to see Dr. McCloskey. The appointment was made and I was called two days prior to my appointment to tell me that Dr. McCloskey could not see me because she was not qualified to interpret hormone results. Two days before an appt that I waited 2 weeks for. More wasted time. I was further told by Dorothy, the head nurse, that no on else in the practice could help me with my hormone issues - that Cheryl was their only expert. . So, their only hormone person is Cheryl Thompson. Cheryl seems like a lovely person; but I do not think she follows-up like she should and I do not feel that she has the requisite skills to be called a Hormone Specialist. And, to go to a practice where you have no ability to seek a second consult from other members of the practice is absurd. I simply wanted someone else to take a look at my situation and weigh in. But, as admitted by Generations, Cheryl is it. Sadly, I am leaving the practice that I used to love and and I remain disappointed. read more

PITA to deal with! Every single person at the practice is rude and uncaring. Have had 2 kids while under their care, seeing dr dean. He is the only tolerable doctor there and now that he smartly ventured out on his own, I am considering going to find a new obgyn. I am 11 weeks pregnant and have questions about an upcoming procedure. I left a message a few days ago expressing that I had questions.....no call back! It seems that after dr dean left the whole place has fallen apart. Billing is a nightmare to deal with. You get a 5 dollar billing fee every time they send a statement to you. Many of the nurses have left and its just a sit and wait game. Good luck getting a hold of candy the office manager. She rarely returned my calls as well. Getting to talk to a doctor on the phone is impossible. I am still waiting for someone to call back about my procedure on 4/4/13. Not holding my breath. I have been going to generations for 7 years and the old generations is the one that needs to come back. The one where they sat down with you, explained your options and the pros and cons of each. They spend little to no time with you. I wasn't even given a due date for this pregnancy, the u/s tech said she wouldn't let me and my husband hear the baby's heartbeat....the list is endless. I am so fed up. I hope they see this review and contact me. I don't get my feathers ruffled unless its getting towards the last straw. Please save yourself the time and frustration. Find a place that ares. read more