I really debated on leaving a review as I'm all for supporting black businesses and the owners who came to my house for the job were really nice people. But after my interaction after the cleaning, don't want anyone else to experience. We were selling our 3200 sq ft home which is in immaculate condition. In the last two years we completely renovated everything but felt a deep cleaning would be good upon move out for the new owners since we did have pets. The owners came out on Saturday to inspect as the job was to be Monday and I'd be moving to a new state that evening. Even during their walkthrough they commented on how clean our home was. On the day they arrived, we went over the pieces I wanted to pay close attention to: the baseboard as you can see in the photos, inside cabinets, windows and then just the basics. Team arrived at 9:30 am and our movers had planned to do the upstairs first so they could begin there. I left to close and get a text at 2pm saying they had finished the upstairs but movers weren't done yet. I immediately come home to help where I can since we expected movers out by then and I had a plan to be on the road by 4pm for my 8 hour drive to my new home. Also had buyers coming for final walkthrough right before that. So I come back, start helping them. I decide to go upstairs to inspect and a bit surprised that all the baseboards hadn't been touched, one complete bathroom not touched, nothing on the stairs. So I do all that myself as they are downstairs. Odd but okay. I then come downstairs and start on my own fridge, my own bathroom, cabinets, below sink etc. by 8pm I had missed my trip and decided to get a hotel. The cleaners said they would take care of the rest: only things left at this point were the baseboards, downstairs closets (just needed to be swept or wiped down), walk in shower, and 1/2 bath. Cleaners messaged me at 9:30 to say they were done and house looked great. Not only did I buy dinner, tip well over 20% but clearly I cleaned over half of it myself. So imagine my surprise the next morning when I walk into the pics below. Only baseboards touched were the ones I did while they were there since they skipped them. Bottom bathroom not touched at all. My master bath, I have no comments as my glass looked worse than before starting and below my kitchen sink hasn't even been touched. Lose another day of travel because now I'm stuck cleaning it. The worst was me reaching out to the company with about 20 photos attached and having one call me to say she would send the same people back out. After being there 12 hours and that's what it looked like, why in the world would I go through this again?? And when I said it officially belonged to the new buyers, she had the nerve to ask me why I cared then since it was no longer my concern. wow! Then said my house was large-both my descriptions and your invoice show our square footage. she then sends me a picture of my clean stove-which we have used 5 times max. Thankful for the job they did on windows and ceiling fan. oh and sweeping....but having to pay to stay overnight after cleaning my own home, thinking the bottom would be complete when i left that night, then walking into this hours before new owners move in...just save yourself the stress and hire someone else. read more

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I scheduled a deep cleaning for my one bedroom one bath. The cleaners arrived an hour late and did not address all the areas I asked to be cleaned. When I asked for the invoice to reflect this, she said the only solution was for them to come back and clean what was missed and that "we can't really change the price." After being an hour late I did not have time for them to come back. I am disappointed in the customer service, only redeeming quality was my cleaners were kind and apologetic for missing the areas. read more

Genesis Cleaner - This was under my stove after a deep clean. - Home Cleaning Near Me

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Excellent job with the oven but floors weren't mopped and large stick spots left of tables and other surfaces. read more

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Their prices are reasonable; they charged me $316 for my 5BR 3BA 2800sqft home. No major complaints from their cleaning. Only minor issue was just miscommunication of whether they'd do a deep clean of the carpets or not and leaving a few lights on in the house. I would use this company again in the future. read more

Very happy with this service. The gentleman was on time, friendly, professional and hardworking.