We've been to this location several times with our family and it's one of our favorite places to eat. The food is always delicious, but what really keeps us coming back is the customer service. The staff always goes above and beyond and makes us feel like they genuinely care. Lori was our server today and she was so sweet! We really appreciated her kindness and great service:) read more

Genghis Grill - Build your own - Mongolian Near Me - Fort Worth, Texas

Good food good service. I'd pass on the eggrolls next time, but other than that fantastic.

couldn't get served to save my life, literally ignored by every employee in the store

Do yourself a favor and order takeout! Honestly, it's a genius concept here and I don't know how it's always empty! You can literally craft your bowl to your specific liking so no reason you don't like it! I'm specifically talking about the build-your-own bowl. The sauces are the best and the options are plentiful :) Additionally, they have several proposed menu items that sound delicious! So, if you love stir fry or Asian-type fusion, check them out. Just be patient as you'll need to order, choose/scoop your options (for bowls) and then they cook it fresh! Hope you give it a try and enjoy! read more

As soon as we walked in we were treated and seated. The server explained in details the specials.Food and service were great. We will be coming back. Everything was fresh and quick. read more

Great location, loved the experience the food and the staff! Husband and I went in on a Saturday evening, we were welcomed by the friendly host, our order was taken rather attentively and the food arrived fast! Overall positive experience read more

This location is MUCH better than the one closer to my house over by Alliance area. The food wasn't burnt and made fairly quick, cooked at the perfect temperature. The service was Great! My server was very attentive but not TOO much. I dined in alone and she made sure I was taken care of without bothering me too much. This restaurant is also well kept and clean. No complaints. 10/10 recommend. read more

Genghis Grill - Chicken Potstickers - Mongolian Near Me - Fort Worth, Texas

Food was tasty! Waitress was friendly and helpful! The dimmed lighting added to the atmosphere! I'll definitely be back!

Pretty good.. got the Bangkok chicken.. pretty good. edamame. Was great.. waitress was nice as well read more

Genghis Grill - Bangkok chicken was yum - Mongolian Near Me - Fort Worth, Texas

Food was good, and service was fine but it was expensive for what you get. Lower the price and I'd go again.

I ordered a create your own medium with no base just chicken and orange sauce and they gave me like 8 pieces of chicken for dinner and I paid 16.49 read more

Genghis Grill - That's what I got - Mongolian Near Me - Fort Worth, Texas

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Clean restaurant, friendly service, and good food. We enjoy eating here. Yelp requires reviews to be unnecessarily long when a simple short message will do. read more

Our first and last visit. Food was poor quality. We ordered off menu the bowl. It was too bitter and salty. After we decided to look at the choices to have our own bowl made. The quality of the products were not appealing. Wish we had looked first and then left. Waiter was very nice. read more

This place is understaffed! But he bartender/waitress/greeter that waited on us was excellent. I think it definitely is a training issue as additional staff that came in just seemed to stand around while one person did everything (management may need to address). I had a small bowl and hubs had a medium. We both had tea. Food was really good and our waitress was on top of everything. The bar that has the food you compile your bowl from was clean for as busy as it was. The cook was friendly and gave us a big smile when we placed our food on his bar. I would go back but not at peak time. It's hard to watch someone working hard while others stand around. read more

love my genghis experience every time. With endless possibilities to choose from you can have a different bowl each time.

BEST PLACE EVER to eat!!! We get bowls to-go and can fill those babies so full that we eat on them for days. Favor is Amazing on all the variety of sauces....hope they can bring back the green beans!! They are my favorite vegetable. read more

Fresh, hot and delicious! Presentation looks much better than past orders. Great customer service.

Food was very well prepared and came out very hot and the portions were very generous. I ordered a small and still took home left overs. Has a full bar and you can have a drink with lunch or dinner which is nice. The setting is really casual and can definitely be cool for a date night. The service was excellent and server was very attentive. read more

Good taste. Always fresh. Nice service. I wish it was a little quicker, but I order on the app in advance so I don't have to wait.

It's our first time in yrs ! It changed and a little confusing but someone came and told us what to do ! The food was delicious and my wife and I will probably be back ! read more

Awesome food. Good staff. Consistently good every time I go here. Definitely check it out.

Currently eating my food from this place and it is good but I do have to say the customer service needs ALOT of work. I stood by the hostess stand for a good couple of minutes or so and waited for a waitress to ask if I needed to be sat. 2 walked past me multiple times and didn't say anything to me, actually looked at me like I was an alien. I couldn't find the to-go section so I went up to one of the waitresses to ask her kindly where the to-go orders would be (after placing my to-go order my pickup time was set for 12:20 and it was 12:17 when I got to the establishment). She essentially laughed at me and said "we haven't even made the bowls yet" in a very sassy tone like I should have known my order would be late? She told me I could wait in the bar section for my food. So I'm sitting waiting at the bar and both of these waitresses pass me multiple times again. Never asking if they could offer me a drink while I wait or anything. I understand my order might be considered big but I didn't realize it would mean being treated like an inconvenience to the wait staff. Waited an additional 30 mins for my order and when she brought it to me she essentially set it on a table behind me and walked away before I could even finish saying thank you. I won't say Genghis grill is my favorite and especially after this experience it is not but I just think that even if someone is getting to-go orders and they have to wait, the courteous thing to do as a waitress is ask if the person waiting would like a drink. I was even willing to pay for it but I felt like a bother and so unwelcome in this space. I had purchased $200+ worth of food and I'm not complaining about the wait time but both of your waitresses are very rude. You guys also messed up one of my orders, gave shrimp to a person with a shellfish allergy. Do better. read more

I have ordered the chicken lo mein twice. the first time some of the chicken had gristle, the second time almost all did. the flavor was great but the quality of the meat was poor. read more

Food was amazing as always. I will be going back. Service was great as well. Love this place.

Great as always. Jillian was fantastic. She was on top of it even during the dinner rush. Will be coming back at some point.

Food was great. But the service is terrible. They asked if I had any allergies. I told them yes. They completely ignored the fact that I can't have eggs. Put eggs in my meal. Then I had to wait another 15 minutes to get my food. Because they had to remake it. Our waitress just disappeared halfway through leaving us with empty drinks most of the time. We sat waiting for the bill for 20+ minutes. Our waitress literally just disappeared in that time. There was literally one other group of people besides us and they seemed to have the same problem as us with the service. On top of it all the place was pretty dirty. Floors haven't been swept or mopped in a while. read more

Probably the worst service we've ever received... it's actually funny how bad it was! This was the first time we've ever been and we won't be coming back to this location... the other reviews are VERY accurate LOL read more

We used to love this place! The bowls were always cooked right and the Blue Dragons were lovely. Some friends and ate here yesterday. The bowls were way iver cooked... the egg was like they cracked the egg onto the grill and made a flat, rectangular scrambled egg patty. Everything was burned and dry. The best part of my bowl were the Udin noodles... nothing from the grill was good at all. One of my friends hates onions and so she didn't put ANY in her bowl, but when she got hers... onions. My other friend doesn't like shrimp, and sure enough. He ended up with shrimp in his bowl. What if they'd had a food allergy? There was just enough of the wrong, burned stuff in the bowls that I suspect they let the ingredients sit too long in one spot in the grill that they had to get really aggressive to UN-stick ingredients and were knocking them every where, including other people's pile. Not ok. They need a new kitchen manager or something. read more

We ate here a few weeks ago and the restaurant was FILTHY!! The girl serving up the food before it was cooked had boxes around her that were being unpacked and food all over the floor. The dining room was disgusting and needed to be swept. My husband wanted Thai hot sauce and our waitress refused to look for any after saying she didn't know if they had any. I'll never eat here again! read more

Every Genghis Grill is a little different and this one has a different way to get your protein - a server will scoop the meat for you instead of you getting your own protein. I actually ended up with more meat than I typically serve myself - this was a good thing! However, this process backs up the line to get your bowl ingredients. Aside from that, it is the typical Genghis Grill. Service was okay, I mean the server is just getting your drink and then checking in after you get your bowl - nothing complicated. We plan on eating here since it's closer to home than the one on Western Center. read more

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great food and service ! will be coming back has military discounts, a full bar, clean restaurant safe parking , great atmosphere

Sat there 10 minutes with serves just passing us by looking dumb not even getting our drinks horrible place will never go to this one again

While visiting family in Texas we went to Genghis Grill for dinner. The method of selecting your foods makes the experience individualized and unique. There's a variety of meats, vegetables and sauces to choose from that you pile into a metal bowl...take to an assistant who gives it to the cook who cooks each persons meal kept separate from others. It is then served in colorful, individual bowls to eat using chop sticks or forks. (Try the chop sticks which add to the experience) It was a fun, up-beat time with family...doing something different for dinner. read more

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Ordered to go on March 10th, 2021. Easily the worst food I have ever had because you can't eat it. The rice noodles taste as if they were marinated in dish soap. read more

I hate leaving bad reviews, but honestly the Chinese buffet near my house doors a better job. Tables were dirty. Waitress was ok but really just brought us our drinks and left the table. I ordered a fish bowl cocktail fur my wife and I, my kids were also at the table, she bright back the drink with four straws, then I had to e explain to my kids why even though the waitress served to think they could drink alcohol....they can't, their six and eight. We were arrested by a girl who pointed in the general direction and said, pick a seat, all of them were dirty. Bathroom was dirty. And even though there was more staff than people eating, our service was poor. Not consistent with my experience at other GG locations. read more

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OMG. Service is horrible. Waited over half hour to get our food then my kid didn't get his order. Been a while since I visited due to poor service and it hasn't gotten any better. Might check back in about a year or 2. read more

If I could give this place 0 stars I would. I just watched a mother with her daughter walk out of this not even busy location because she was never even greeted by the host that was walking around doing absolutely nothing, as I'm sitting out waiting for my door dash to go order for over 20 minutes. read more

Normally, I don't have issues with any location but my last experience here was ridiculous. It took almost 30 minutes to get our drinks, they were out of a lot of food and it took a very long time to get our food. Mine and my moms food came out and it took 25 minutes for the other people in our group to get theirs when we all put our food on at the same time, even another family that arrived after we did got their food before all of our party did. The waitress was inattentive and unapologetic about the mediocre service. I'm reluctant to come back to this location. read more

First time being here in a long time. Been avoiding coming here because I got very sick the last time I had this place. Today I got the small bowl. Put chicken and shrimp in for my protein. Added one spoon of pepper, two of salt, one garlic, and three of the cayenne. Then for veggies I used onions and red pepper. For sauce I got teriyaki. Had it made with fried rice and an egg. Was very pleased with how everything was cooked. For a single person I would suggest the small bowl. I thought it was enough food for one person. Just load up your bowl as much it can take without falling out the sides. I say that because a small bowl was ten dollars and I dont think for ten dollars, it was enough food. Also the reason why I didn't give five stars is because the rest of the staff never smiled or were friendly. Our server was very nice though. The host also had on a perfume that my father has very bad allergies to and had to hold his breathe every time she walked by. read more

This location has really turned around for the better. The service was super friendly and the food was on point. I will be back soon. Some good low calorie options to be had here! read more

Genghis Grill - a group of people in a restaurant - Mongolian Near Me - Fort Worth, Texas