Had a problem with my tablet that no amount of re setting it made a difference. I thought it was…read moreunfixable, but thankfully Gethin was recommended to me. The problem was very promptly fixed thus saving me the expense of buying a replacement. Highly recommended. Thank you.

Really surprised to read the review below before adding my review; im sure Hassan wouldn't be…read moresending repaired laptops back via the post?! I found Hassan a charming man to deal with. Ever since i can remember, this shop has been here and the experience tells! I tried him out 3 years ago when i dropped my iPad Pro and annoyingly cracked the screen. Two days later i had a call to say it was fixed and was as good as new. Since then I have purchased a Macbook pro from him which has been great and at a much more affordable price than the new ones in apple for £2k!

Absolutely disastrous. Avoid…read more I visited Solutions Cardiff recently for a relatively simple laptop repair: a new DCIN jack. Up until the day on which I brought the laptop in for repair, I had been using it, and it worked just fine, with the exception of the jack. Since I use this computer for work, I made it clear when I dropped it off that I needed it back quickly and would be willing to pay for expedited shipping if he needed to order the replacement jack. I just picked my laptop up after a week, and it's worse than it was before I brought it in. I brought in a laptop that worked fine but had trouble charging. I got back a laptop that didn't work at all, won't even turn on. And even the DCIN jack doesn't appear to have been installed properly, as the battery charging light won't go on when the laptop is plugged in. Immediately after picking it up, I took it to be examined in order to determine what had gone wrong. In the course of that examination, it turned out that they hadn't even put the laptop back together properly. There are several screws missing, as well as a missing pad on the bottom. The proprietor is rude and arrogant, and clearly thinks he is incapable of making mistakes. I have absolutely no confidence that he has told me the truth of why my computer was broken in his care, and even less confidence that he would have the slightest idea what to do about it if I had indeed taken him up on his offer to fix the damage he did for an additional charge. How this man is in business at all is an utter mystery. He claims that he's successfully avoided being shut down by Trading Standards for over twenty years. If that is true, then they, too, have some questions to answer.

Yes! Suck my pun! PC Of Mind! PC! Sounds like peace! And they repair computers! Yes! Ahhh!…read more Quite. Pun a side, PC Of Mind are a small business with two stores, one in Pencoed and the other here in Llantwit Major which is the one I used. Offering a friendly personal service, they sorted old Bertha when she got the blue screen of death after the rain somehow seeped into my specially designed laptop bag (a carrier bag in my rucksack). They charged me £40, I don't know if that's cheap or not as I've only had to use one of these places once (God bless the sturdy Dell) but apparently they had to do a lot of work and it got me my Bertha back for at least another eighteen months. PC Of Mind operates a helpline, but it seems the ethos of the company is to offer a face-to-face approach wherever possible, which is handy is you're a noob.

I have used this company on a number of occasions . The first time was some years ago when I had…read morebooked my laptop into a well known national store which was 20 miles away only to find this company charged only £2.00 extra for the work I wanted done. Well worth it for fuel and time saved. I' ve never looked back! Fast, friendly, efficient and value for money - what more could you ask for!

i have shopped at pennycress since they opened.i would recommend…read morethem to anybody.when i had an intermittent fault on my laptop they took the time to be patient and eventually fixed it using there skills.they even offered if it could not be fixed to give me a brand new one free.they have always been fair with there charges.and helped me with advice when i needed it.my son also buys from mike and matrin. i would not go anywhere else.thank you lads keep up the good work bill brown

This company got me back up and running so quickly and efficiently- I'm nothing but impressed. We…read morehad a breakdown on a Sunday and were ready to go by the next morning - they're one very dedicated team. I also spoke to the same people every time I rang which was nice as it gave me peace of mind knowing I had consistency. They actually want to look after the customer as well as the repair - very rare. Keep up the good work guys and I'll be sure to recommend you to others.

If I'm buying something from you, don't call me 'buddy'…read more You might think it's friendly, but you don't know me. In other circumstances, this would be appropriate, but it's not in a selling environment. Read the room first. I bought an iPad for my 90 yr old mum. I needed some checks made & went to the shop for advice. Your salesperson wasn't listening to my issue & towed the company line, explaining why I was in the wrong. I wasn't in the store to complain, I was there for help. Your salesperson was surprised that my 90-year-old mother didn't have an email address (???) Your salesperson was explaining that I was at fault for not understanding Apple's design concept. I became frustrated & your sales assistant told me 'Stop being angry'! So I walked out a furious customer & I will actively not by Apple products or services again. I rang the store number to speak to the manager, but rather that a human I didn't have any choice but to speak to an AI idot-bot. I've repeated myself multiple times to your AI bot. Your AI bot switched my call to a number that rang for three mins and dropped the call. You were very happy to take my money. But when there's an issue everyone disappears. I had Apple TV, which I have now cancelled because of this. Try finding somewhere on the Apple website where you can make a complaint. I couldn't find one.

I called in the Apple Store today while in Cardiff, having made an appointment as for some reason,…read moreI had a charging issue with my Iphone cable, despite it looking in near immaculate condition. As with any Apple Store, it is quite a nice, large store with. decent range of products and of course the staff do seem quite nice and helpful The 'genius' who served me seemed quite nice and helpful, and even had lots of high end gear, which you would expect to find in a doctors surgery to try and help with my issue. He also seemed nice and borrowed me a plug, which I had left in my hotel room so he could see the problem, which my wire just wouldn't charge at all. He got everything done quite quick, and he replaced it with a new cable, however he used the 2M cable as the cable I had previously was out of stock, this was more expesive anyway and should have cost £20.38 but was replaced for free with my AppleCare warranty. The 2M cable was better for me anyway, and felt like an upgrade. One of the reasons I continue to buy Apple phones, are not just because of them being great phones, but also because of the after-care support in their stores, which is something this store is a good example of.

I'm glad I don't inhabit Sim Tech World, and instead lead a rustic existence, but I have had reason…read moreof late to thank my lucky stars that shops like Sim Tech World exist. Like so many before me, I managed to drop my iPhone several times before the screen ultimately smashed. It was of course, only a matter of time before this was inevitably going to happen... but did I think to take out insurance to protect myself in this eventuality? Well, yes I did... But whether I got round to actually doing it is an entirely different matter! So, with the exorbitant cost of getting Apple to fix it for me, I began a quest that lasted well over a month to find a indie mobile phone shop like Sim Tech World that would do it cheaper. It ultimately cost a staggering £80.00 to get the screen replaced, but I had, in the meantime, damaged the LCD screen, making the job more expensive, (well, it was actually my neighbours cat jumping directly onto the broken screen in an attempt to catch a moth that put paid to the LCD screen in reality...) I didn't end up using Sim Tech World, but it certainly made me aware of their existence. They are seemingly a tight little business, that specialises in mobiles and home computing, including PC and Apple laptops, games consoles etc, as well as digital cameras; essentially all of your portable electronics that you can bring into the shop for attention, (thy don't do home visits). They also call themselves an 'entertainment exchange', which, as the name suggests, means that they sell second user kit as well.

Small independent electronic engineers like Sim Tek World thrive on the repair of electronic…read moreequipment that inevitably happens. There expertise can help fix mobile phone faults, problems with ipods, ipads, apple products, xbox 360s, playstations, PC's and laptops. A very useful technical fix is there mobile phone unlocking service. The Sim Tek people aim to fix the phone while you wait rather than the 28 day service most high street stores offer. If you're in a pinch and need something fixed quickly without the extra cost of sending it away to be looked at Sim Tek offer the best service around. The shop itself is very small and over cluttered, which is to be expected of a electronic repair shop the outside advertises all the different services they perform and that leaves little room to let light in, so it's a bit dingy inside.

sfx Tech takes me back to a past incarnation of mine. When I first set out into the world I…read moreinadvertently ended up in the computer industry... mainframes to be precise. After moving around a little I finally settled comfortably in the second user market. It suited my desire to live sustainably, (I used to obsess about the damage we were doing to the planet way before I was obliged to, i.e. before they even recycled our rubbish, let alone considered penalising us for putting recyclable waste in our landfill refuse). I really like these little shop based second user companies that cater to the domestic market that are springing up around the place. I guess that it's the more stringent rulings governing the disposal of commercial technical waste that is forcing companies to find more responsible means of disposing of their obsolete technology, some of which may be only a year old. This is where sfx Tech comes into it's own. They can turn this stock around, selling it on as is or applying a little technical wizardry they can adapt it for the home user market. Great. It means affordable computing for all and a green plant. Of course, they can also repair an existing system, if you have one already, and there's no need to upgrade to a faster or bigger model. The also retail new kit which is likely to be predominantly bankrupt stock, as well as consumables like cartridges etc.

Sfx tech cardiff are the most rude and arogent people you could possibly come across !!…read moreWe came across them a couple of weeks ago online whilst searching for a new computer and we noiticed that they buy computers so today we decided we wanted rid of our hp pavillion ready for our new computer we explained on the phone that we wanted to keep the hardrives from the pc so the lad said that was fine after about 15mins going through the specs he said he would defo be interested so bring it up he also said he'd give us £40-50 for it. so we spent £5 on a taxi to take us there to sell it well we explained thaf it wasnt workin we was selling for spare parts after the jumped up lad told us he didnt want it as it was no good to him he offered us £20 after us being told £40 POOR CUSTOMER SERVICE AVOID AVOID AVOID !!!!