They are very polite , patient and showed empathy to the family that lost a family pet.

Losing a pet is one of the hardest things to go through, and after finding out my cat had passed away overnight, I was completely overwhelmed and scrambling to figure out what to do next. I came across this place and they answered my call right away with so much kindness and empathy during such a difficult moment. I truly appreciated how compassionate and understanding they were throughout the entire process. Within just an hour or two, they were able to come pick up my boy, and they kept me updated every step of the way so I never felt left wondering what was happening. They communicated clearly, let me know when everything was ready, and made an incredibly painful experience feel a little less heavy. I also chose a package that included his fur clipping, a paw print, and a beautiful box for his ashes with his photo placed on the front. Receiving those keepsakes meant so much to me and made everything feel a little more personal and comforting during such a heartbreaking time. I'm truly grateful for the care, respect, and compassion they showed both me and my cat. Thank you again for helping me through one of the hardest moments of my life. read more

I was heartbroken when I lost my sweet pet of almost 15 years. What she loved the most was to be loved and cherished. Gentle Journey was truly amazing from the moment I called to getting her back home with me. They did an amazing job in honoring her and the love and lifetime we shared. Thank you, Sonia for your support during this difficult time. I was heartbroken when I lost my sweet pet of almost 15 years. What she loved the most was to be loved and cherished. Gentle Journey was truly amazing from the moment I called to getting her back home with me. They did an amazing job in honoring her and the love and lifetime we shared. Thank you, Sonia for your support during this difficult time. read more

Gentle Journey Pet Cremation - Pet Cremation Services Near Me

They provided a good and transparent service. Picked up same day, they maintained "just enough" contact and the communication was clear. I wasn't left wondering what would happen. Happy with the outcome. read more

I can't thank this team enough for the compassion and care they showed my family during one of the hardest moments of our lives. Saying goodbye to my beloved dog was incredibly difficult, but they made the entire process as peaceful and comforting as possible. They explained everything clearly, answered all of our questions, and made sure we understood each step. What meant the most was that they never rushed us. They gave my family all the time we needed to say our final goodbyes, allowing us to be fully present during such an emotional moment. Communication was excellent from start to finish, both by phone and text, making everything easy and stress-free during an incredibly painful time. Their kindness, patience, and professionalism meant more than words can express. I will always be grateful for the care they provided to both my dog and my family. Thank you for helping us through such a heartbreaking goodbye with so much compassion. read more

We went here last month when our dog Yogi passed away. We went online and just searched for "pet cremation" in our area and Gentle Journey came up. I read the reviews, just as you are doing now, and everything seemed ok. We looked at two other companies before we made our choice. We based our decision mainly on affordability and the components of the cremation package, but we also wanted to be able to have more time to say our last goodbyes and drop off our baby ourselves. Gentle Journey gave us everything we needed from them. They were also kind, warm, patient, and respectful. read more

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The team was so generous, considerate, and caring about the recent passing of our dog. They were very clear on the process and showed so much respect from the time of pick up, cremation packages, and pick up of our dogs ashes. The presentation and care put into our cremation package was amazing. You can tell that this line of work is very personal to the owners and truly show love to your pet. I highly recommend this company. read more

It was incredibly difficult for us to accept the loss of our childhood dog, Chloe, but finding Gentle Journey helped ease some of that pain. I'm so grateful we found such a compassionate business. They were able to take Chloe the same day we contacted them, while also giving us the time we needed to grieve and move forward at our own pace. I would absolutely recommend them to anyone who wants their furry friend to be in caring hands. Because of them, we were able to reunite Chloe with her sister, who missed her just as much as we did. It means so much to have her back home where she belongs. Thank you, Gentle Journey, for making this possible. read more

Gentle Journey Pet Cremation - Pet Cremation Services Near Me

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Our furbaby, Cheeseball, became a furangel on Nov 20, 2025. It's difficult to put into words how devastated we were and still are, but if you're on this page reading this review, you very likely understand. On top of the immense grief, we were anxious about the memorial and cremation services (made the mistake of reading through horror stories from other services but Gentle Journey had great reviews). We actually contacted another service first, but they were already booked fully for the day. Gentle Journey came through - it was a very rainy evening, but they were able to arrange a same day pick-up & bring back our baby not too long after despite the holidays. They were very understanding that we wanted a little extra time with our baby, and arranged for a later pick-up. We were pretty nervous about the whole process, but prior to proceeding with the service and cremation, they sent over an invoice for us to double-check first & because of that, we were able to add on some extra fur vials and also get a clay imprint of her paws. I think this was the most important to me - their site details a bit about their process which seems to limit issues with order mix-ups. The extra fur vials have been comforting. I carry one around with me on walks or trips sometimes and have peace of mind that there are some back home. We put the extras on different floors of our home. Tldr - The pick-up, drop-off, and the contact persons were all very patient, understanding and offered their condolences. We got everything we requested, and it was reasonably priced (prices are straightforward on their page). Thank you Gentle Journey. Miss you & love you Cheeseball. read more

Gentle Journey Pet Cremation - Memorial box (ashes in a bag inside), ink print, bamboo pawprint engraving, claw imprint, fur vial. - Pet Cremation Services Near Me

Had a really peaceful process and warm engagement with Gentle Journey. The process took almost 10 days to complete which was the only downside of the whole experience. However, The price was much more reasonable than all other places around the area, which made us decided to choose Gentle Journey . Overall due to their proximity, pick up service, consistent engagement during quoting and services they provide. Highly recommended. read more

5/5 Experience! Our baby boy finally passed after 18 years and having your pet for so long you become cautious on who to trust especially hearing horror stories about pet cremation places. Our experience was nothing but wonderful and respectful! From the call to the body pick up to the daily updates to the handoff return. The staff is Wonderful caring people who understand that losing your pet is losing a piece of your family. 100% recommend, they'll take care of your baby. read more

Gentle Journey Pet Cremation - Pet Cremation Services Near Me

A cherished member of our family Malon-one who always brought us comfort and filled our hearts with warmth and tenderness--reached the end of her life at 17 years and two months. I wept until my tears ran dry, and even now I find myself burying my face in the blanket that once wrapped around her soft, warm little body, longing to feel her presence just one more time. Early the morning after my beloved dog passed away, I received a message from Mrs. Zaira. When she slipped away peacefully, as if she had simply fallen asleep, I was left completely at a loss as to what to do. Trembling, I searched for a pet funeral service online and made a call, but because it was the middle of the night, I hung up without leaving a message. After a sleepless night, the message I received first thing in the morning brought me a sense of comfort and relief. From that moment on, everything was handled with such care. They came to our home to pick up our baby and returned her to us before the first seven days had passed. We received a beautiful plaque with her paw prints, a small vial containing a lock of her fur, and her ashes--pure white and beautiful--resting in a delicate drawstring pouch. You have truly crossed the Rainbow Bridge and are now running free, haven't you? Welcome home. Thank you, Gentle Journey Pet Cremation, for giving tangible form to our precious memories. Your kindness and deeply compassionate, flexible service--far beyond rigid procedures--have reassured me that the number I dialed through my tears was indeed the right one read more

Gentle Journey Pet Cremation - Pet Cremation Services Near Me

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Friendly and compassionate staff. Fast and respectful service. We were given extra time to say goodbye and the process of setting up the pickup for the remains was easy. Cremated remains were returned in timely manner and the urn was beautiful. I have recommended them to friends and have heard nothing but good things. read more

Gentle Journey Pet Cremation - Pet Cremation Services Near Me

Thank you Gentle Journey Pet Cremation! You made the process easy. Allowed us to grieve our big baby without having to worry about the next steps. I highly recommend their service. Fast response, professional arrived within 2 hrs of making the call. We received his cremains less than 1 week after. He passed on a Monday he was back home Saturday afternoon. Love the urn presentation and love that he was delivered to me personally. Will contact them again for my other fur babies read more

Gentle Journey Pet Cremation - Thank you Gentle Journey Pet Cremation! Love the urn presentation - Pet Cremation Services Near Me

Never thought the day would come so fast that our Max was going to leave, but when he did, I'm glad and thankful that I reached out to Gentle Journey. Not only were they very understanding, but also very professional with the whole process. Thank you guys from the bottom of our hearts. P.S. If you go with this company, please, please be patient. Their process does take some time. read more

Gentle Journey Pet Cremation - Max Baltazar. - Pet Cremation Services Near Me

My boyfriend and I lost our sweet Molly this past month. And unfortunately, so did many other pet parents which led us into a frenzy of finding a cremation service at such short notice. Zaira was extremely empathetic, informative, and so accommodating. Everything was done timely and when it came time to receive Molly's ashes, I unfortunately fell ill and couldn't be at the original destination for the drop off of her ashes. Zaira made no hesitation and redirected delivery to my home. I can't thank her enough for making this part of our grieving journey one that was filled with so much care. read more

Gentle Journey Pet Cremation - Pet Cremation Services Near Me

The staff at Gentle Journey was nothing but great. They were so thoughtful, communicative, and patient during our tough time losing our beloved dog, Bruno. I really appreciated their gentle approach with no upselling or pressure and making the process as easy as possible. Compared to other places we looked at, their pricing was more than fair, especially since this was an unexpected cost. That was a big relief and I appreciate them for that so much. Gentle Journey was able to pick up our boy that same day and get him back home within 8 days. Thank you again, Gentle Journey. Also, the beautiful display and urn you gave us really wowed us. It definitely reflected how much we loved him. You will be definitely be the first ones we call when we come to that road again. read more

Gentle Journey Pet Cremation - Pet Cremation Services Near Me

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This past December, our border collie, Keera, crossed the rainbow bridge at home. Not unexpected as she'd had some health issues but still we were devastated. I called Gentle Journey and they were so caring and helpful! The person who came to pick her up acted like it was his own pet. The memorial we received was delivered and is such a wonderful reminder of our dear Keera! Thank you Gentle Journey!!! read more

Gentle Journey Pet Cremation - Pet Cremation Services Near Me

We lost our sweet dog Oakley about 2 weeks ago, in our grief we were trying to figure out where to send her. I called a couple of places that went straight to email, but Gentle journey answered in 2 rings. O. From then they have been so attentive to our grief helping us along the way. We got her back in the most precious urn with her picture and a laser printed wood foot print as her urn. So beautifully done. Very reasonable pricing that don't grief gouge you .thank you so much!!​ read more

I am forever grateful to Gentle journey for their kindness and patience with me during this really painful time for me. Every call was met with a kind, gentle, and patient voice. I was never rushed to reply and they did a wonderful job with my first ever experience in cremation with a pet. I would without a doubt recommend their services to anyone! read more

Losing my dogs was heartbreaking, but this company handled everything with such compassion and care. They communicated clearly and regularly, which brought real comfort during a very difficult time. Every interaction felt kind, patient, and respectful. Their remains arrived beautifully presented in a lovely box with a photo and paw prints, so thoughtfully done. (My past experience is that the situation usually requires finding a new urn due to the tackiness of the container.) I'm deeply grateful for the dignity and gentleness they showed throughout the process. read more

If I can add 1000 stars I would. Words cannot explain how truly grateful and satisfied I am with the services that were provided. Every phone call, message, and any form of communication was definitely made with such genuine love. When my baby passed, I had no idea how to even go about something like this. I was searching online and calling many different places. To every place I called, it seemed like just another paycheck. I will tell you that the second Gentle Journey Pet Cremation picked up the phone, I felt the love. I knew that my baby was going to be cared for and he was. I cannot explain how happy I am with this decision. I pray that I never have to go through this pain and process again, but if you are looking for a place to honor your baby and receive their ashes, PLEASE PLEASE choose Gentle Journey Pet Cremation. Once again, thank you for being such kind individuals and taking care of my baby. Your kindness and support during this difficult time will never be forgotten. I will treasure everything you guys did for me and my baby in my heart forever. Thank you a million times read more

Gentle Journey Pet Cremation - Pet Cremation Services Near Me

I recently had my dog Penni cremated here, and I can't express how grateful I am for the way they handled everything. Losing her was incredibly hard, but they treated her with so much love, respect, and care. When I picked her up, they had placed her in a beautiful box with her picture and her little paw print. It honestly brought me to tears in the best way. You can tell they truly understand how important our pets are to us. They made a heartbreaking moment feel a little more peaceful and meaningful. I'm so thankful for their kindness, compassion, and the dignity they gave Penni. I highly recommend them to anyone who wants their pet to be treated like family.They answered all my questions and had patience with me. -Mayen &Martinez Family read more

Gentle Journey Pet Cremation - Penni - Pet Cremation Services Near Me

When our beloved Captain passed away, Gentle Journey Pet Cremation showed us an incredible level of care, compassion, and respect during such a difficult time. From the moment they arrived to pick him up, they were gentle and patient, treating him with the dignity he deserved. They gave us a quiet moment to say goodbye, which meant the world to us. Throughout the entire process, they stayed in touch, keeping us informed and reassuring us that Captain was in good hands. It took about a week to get him back anthey personally delivered him back to us. The box he came in was absolutely beautiful, featuring his picture on the front and his paw print included -- a touching and thoughtful detail that brought us comfort. We are so grateful for the kindness and professionalism of the Gentle Journey team. They made a heartbreaking time just a little easier, and we'll never forget how they cared for Captain and for us. Thank you for everything The Flores Family read more

Gentle Journey Pet Cremation - Pet Cremation Services Near Me

Zaira is phenomenal. My dog, Dantes, passed in her sleep late one night. She was a 133 pound German Shepherd and I was a mess. I couldn't even begin to think about getting my girl in the car and to the vet. Zaira came at 2 in the morning and treated my Dantes with dignity and care and me with compassion. Zaira made the process so much easier and gave me space to start grieving. Dantes is home now and she is in a beautiful memorial box. Her nose print is engraved into bamboo and I have her fur. Zaira even made sure to clip her fur where I asked her to. The heart on my Dantes' chest. Thank you, Zaira. You are a wonderful soul offering such an invaluable service. I will never forget your kindness. read more

Gentle Journey Pet Cremation - Dantes' memorial box with her heart nose print, paw prints, and fur. - Pet Cremation Services Near Me

I cannot thank Zaira & Sonia enough for the compassion and care they showed during such a heartbreaking time. When I received my dog's cremation box, it brought me to tears--it was absolutely beautiful, done with such attention to detail. From day one, they were kind, patient, and understanding, always answering my many calls and texts without hesitation. They made this difficult journey easier for me and my family, and for that, I am forever grateful. Their professionalism, empathy, and the quality of their work confirmed I made the right choice in trusting them with Chewie. Thank you both so much for everything. read more

My family lost our furbaby, Fayfay last week. We wanted our Fayfay cremated that way, somehow her ashes will be with us. We found Gentle Journey Pet Cremation and they are incredible. They picked up Fayfay from the house and when Fayfay was ready to return to us, they delivered her back to the house in a beautiful memory urn. The whole process were made easy for us, especially when we were still mourning the death of our beloved furbaby. Gentle Journey Pet Cremation, Thank you read more

Gentle Journey Pet Cremation - Everything about our furbaby is in this one memory urn - Pet Cremation Services Near Me

My lovely cat passed away last week and I called Gentle journey, got my baby back today and amazed by their service as they did a great job from the beginning to the end. Thank you! read more

Gentle Journey Pet Cremation - Pet Cremation Services Near Me

We found Gentle Journey through an online search during a very difficult time, and they walked us through the scenario with compassion and understanding. Just the professional support that they gave us would have been enough, but when we received Oso's urn, we were beside ourselves - they really honored our sweet boy and our relationship to him with the care that they put into the box. They made the process as beautiful and easy as possible. read more

Gentle Journey Pet Cremation - Our sweet party boy always had the best smile. - Pet Cremation Services Near Me

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If you're reading this, my condolences. We lost our dog, Tigger, recently and I contacted Gentle Journey and spoke with Zaira. She explained the service that Gentle Journey provides and clarified the details of the or private cremation package. After our boy passed, we called Gentle Journey and they arrived per our given timing, with an hour heads up. They have a wonderful urn with picture, bamboo imprint, and we added a clay imprint as well so we could remember our Tigger. read more

Gentle Journey Pet Cremation - Pet Cremation Services Near Me

First time going through the pain of losing a pet. My lovely baby passed last week. I had no idea what the next step to take was. I called Gentle Journey, they walked me through the process and answered all my questions. They were extremely understanding to my grief, they are amazing. They made the pick up and drop of very easy. I highly recommend them to anyone looking for understanding during a hard time and great team read more

Gentle Journey Pet Cremation - My baby's beautiful urn - Pet Cremation Services Near Me

They were so helpful during this time of grief. Excellent communication and customer service. They showed compassion and empathy. They handled my fur baby with such care and consideration. They went above and beyond when helping me make all arrangements necessary and I couldn't be more grateful. My best friend is now home and she is will be with me in comfort. They offer so many options, I now have so much to remember her presence. read more

Gentle Journey Pet Cremation - Xena's Urn surrounded by candles a portrait and flowers. - Pet Cremation Services Near Me

I recently lost my dog Cavalli, and I was looking all over for a place to cremate him and something local and trust worthy. When I came across Gentle Journey all of the reviews was positive and I loved their website . I loved that they're 24/7 I called Zaira 1:30am to schedule for Cavalli pick up and she came at 8am to get him I was so grateful I never been threw this before and they made this process so easy going I am soo appreciative of the great customer service and the affordable rate they offer to pick up and deliver Cavalli iron is so beautiful . Thank you . read more

Gentle Journey Pet Cremation - Pet Cremation Services Near Me

My wife and I recently lost Cookie and Zaira and her team helped us through one of the toughest times of our lives. They were kind and showed a great deal of empathy, so we are very grateful to them. They were very responsive and personally delivered Cookie's urn in a week. I highly recommend Gentle Journey. read more

Gentle Journey Pet Cremation - We miss you Cookie, we love you always and forever. You will always have a home with us. - Pet Cremation Services Near Me

Losing a pet is so hard. Even if they've been sick for awhile & you know its coming. My little companion of 14 yrs passed away and I wanted a nice memory of her to keep. Thank You Sonia & Zaira for such a lovely memory box/urn for Kalle. I appreciate your attention to detail from the paw prints to the picture of her to the little locket of fur. A sweet tribute for us to remember her Kathy read more

If you need this service, just call them. I can't express how incredible they were throughout the entire process. Unfortunately, while my little princess was being looked after while I was away, she slipped through the door and went missing. While searching for her, we were able to get a call from a stranger who saw the poster and informed us that she might have been hit by car. After 3 days and a random encounter with someone who lived right in front of where it happened, he let us know that she was laying there until the next morning and was put in the dumpster behind the apartment. With help from a friend, we were able to get her out and confirm that it was in fact her. However, because of the condition that she was in, I called them to double check for us and they did. Not knowing how to proceed, I gave them a call. Without hesitation they told us they would come get her and start the process for us. It had already been almost 4 days decomposing and I was worried no one would take her. They were kind, polite, and extremely respectful of the situation. Instead of mailing the remains, they delivered her to us. Thank you for taking care of Ebee and making sure she got the proper care she needed to come back home. read more

Our family dog of 18yrs passed away from old age just recently. He passed away at home, it wasn't sudden, we knew it was coming due to old age so we mentally prepared ourselves for it. He passed at home, he wasn't alone, he was tired, he just layed down and went quietly. Immediately after it happened, we called Gentle Pet Cremation. Within a few minutes, I got the text that dispatch was on their way for transport, he was picked up within the hour, it was fast, they were kind, and we received his cremated remains in less than a week. Thank you so much, I am truly grateful for how fast and easy this process was. The urn is beautiful and we were given a paw print and lock of his hair, among other beautiful keepsakes. Thank you for everything. read more

Our sweet girl passed recently, and Gentle Journey was OUTSTANDING. They picked her up on the earlier side of their pickup window, and they were super flexible with the delivery time. Everyone on this team is so compassionate and kind, and everything they provided us with was well worth the price. I rue the day we'll have to use them again, but when the time comes, they'll be my first call. read more

Extremely compassionate and prompt when we needed help on a Sunday after saying goodbye to our mastiff. The price is extremely reasonable especially considering the service and package. They go the extra mile and are so patient. We cannot thank them enough and highly recommend. Thank you for making the hardest day easier. read more

Gentle Journey Pet Cremation - Ashes, certified private cremation, hair, keepsakes including 2 paw prints. - Pet Cremation Services Near Me

Zaira and her team were so kind and gentle with our kitty cat, Marvin. They got him back to us so promptly, and everything is beautiful. I'm so grateful. read more

Gentle Journey Pet Cremation - Pet Cremation Services Near Me