I was VERY nervous and actually embarrassed to have my colon cleansed. I've suffered from stomach…read moreissues for years and it has gotten progressively worse. As soon as I entered the office, Dr. Kelly was friendly, informative and patient. She explained every single part of the process as she was doing it. Whenever I had a question, she was happy to answer. The office is calming, peaceful, clean and welcoming. I have been twice and plan on making it a part of my road to health! Try it once, you will go back!

Extremely unprofessional and rude. Simple things like the intake form were not sent to me on time…read moreand instead of admitting the mistake, she got snippy with me. she also denied me access inside because I was two minutes late.

Dr Wilmot appears to be an intelligent, respected, and effective doctor at what he does…read more I suppose there must be a balance somewhere and unfortunately that downside is that his communication, people, and empathy skills are sub par. I took my mother in for a visit and during the 45 second exit conversation he had with us, he came across as defensive and emotionless. You might think, "I don't really care how he acts so long as he medically attends to my issue". And for some I'm sure that's fine. Clearly it is given his locations reviews.. but for me, the personal touch is also important and he completely lacked this skill. I don't recommend entrusting your care to him if the human connection is even slightly important to you. If AI ever creeps into the medical field, Dr Wilmot might need a new profession. Luckily, ai machines appear to have more warmth than mr Wilmot.

It's a bit of a process to make a appointment. There are several gastroenterologists in the group…read more When you call, you get an answering service that asks to you select which doctor's secretary you want to talk to. So right off, it appears as if they assume you are looking for a specific doctor, not trying to get initial help from one that's available. when you press a number corresponding to one of the secretaries and, instead of talking to a secretary, you get another recorded message telling you to leave a message and they will contact you within 24 hours. I didn't have a specific doctor in mind, so I left a message with one of them. They did call be back within 24 hours and the secretary was polite and helpful. I was able to work out an arrangement for an appointment.

I heard of this place through groupon and im glad i did. It's close to my house and it's easy to…read morefind. Its nice and quiet, clean, and has beautiful treatment rooms. You can book online (love it), but they ask you to call to make an appointment if you've never been. They got back to me the same day and were able to get me in the next day! I had Aaron as my massage therapist. He was very knowledgeable and professional. He made me comfortable right off the bat. We chatted briefly before my session and went over any issues I was dealing with. Instead of giving me the same old boring massage, he actually listened to me and concentrated on my trouble areas. He had a heated table, which i love even in the summer because i am always cold and he had soothing music playing in ther background. I don't treat myself very often, but I will come back to this establishment. I also like the note the owner has on the Yelp page, you can tell they really care about what they do and truly want to help their clients feel better. Thank you Aaron and Hurts So Good!

Tried Hurts So Good for the first time. I enjoyed one hour and thirty minutes of full body and foot…read moremassage. The massage therapist was amazingly professional and made sure that everything went well. She was mindful and present during the massage. She took her time massaging what needed more work than other places on my body. In some other massage places, sometimes I feel the rush by the therapist, either because they were running late, or have too many customers on thier schedule, maybe? My therapist (Julia) made me feel that she enjoys and loves her job! I Would definitely go back again.

I originally gave them one-star, but Kim called on that Friday and said she'd call me again on…read moreTuesday to get me rescheduled sooner. She did, and I was given an appointment just a week past my original appointment by someone who is going to work through her lunch to squeeze me in. That definitely deserves at least 4 stars. Maybe after the procedure it'll get bummed to five. Original One-Star: I just got a voicemail that this place is canceling my MRI that I've waited 6 weeks for. No reason given...I'm guessing it's a holiday weekend and they don't want to stay. I was told scheduling would be reaching out "momentarily" to reschedule. No one called, so I called them at 4:20pm. I was on hold until 4:30pm when the call rolled to their voicemail telling me they closed at 4:30 and to leave a message. I've never had a facility just decide they didn't want to do a procedure, so they'll reschedule it b/c it's unimportant to them, but not to the patient. I'll be very interested to see how long scheduling tells me I'll have to wait for the next opening when they call in THREE days. Unbelievable!

Service was friendly and relatively fast no…read more the whole facility, though it's a bit rundown compared to their location off River Road. Not as much privacy while waiting for your exam - you're in a small waiting room with many people versus river road where you have your own room your own TV. It's nice and relaxing before you have your procedure.

Would give 0 out of 5 stars if possible. Saw him a few years ago for what he assured me was…read morecomplications of my GI tract due to stomach fat. (Seriously. He told me to lose weight & relax then I'd be fine. WRONG.) Refused to listen to me or my PCP. Literally told me later he was guessing about my diagnosis. After I lost a ton of weight & got sicker he picked a drug at random for me to try then just shrugged when I asked about side effects. Ended up nearly dying from sepsis because he neglected my textbook signs of acute cholecystitis. Strong Memorial Hospital surgeons saved my life by removing my obviously infected gallbladder after this apathetic and hostile Doctor ignored it.

From the owner: In-house Endoscopy Suite…read more Paul S. Dziwis, MD. Bushra G Fazili, MD. Jonathan I. Goldstein, MD. Michael E. Kader, MD George Y. Kunze, MD. Keely R. Parisian, MD. Anil K. Sharma, MD. KelleyAyn Wallace, RPA-C. Jullie Lawatsch, RPA-CGastroenterology Group of Rochester, LLP serves Rochester and the surrounding area with three office locations. The main site and Endoscopy Center is located in Brighton. GGR has satellite offices in Batavia, Canandaigua, and Victor. Procedures are done in the GGR Endoscopy Center, Highland Hospital, FF Thompson Hospital and at The Jerome Center.Established in 1999, GGR's health care providers include six board certified gastroenterologists, a physicians' assistant, nurses and medical assistants. The entire staff is committed to delivering compassionate care while providing colon screening, diagnosis and treatment for gastroenterological disorders.

Your only as good as your weakest link. The recover nurse (long red hair) was the worst I've ever…read moreencountered. My wife went for a routine colonoscopy. The procedure was right on schedule and went well. The recovery nurse yelled at my wife, if you don't keep your eyes open you can't go home. That was pretty much the only time she gave my wife and attention. She came back to do the final vitals to release her and asked if she'd gotten orange juice. Which was a NO. She press the button on the machine and said "i'll be right back" 10 minutes later she came back and pressed the button again. Leaves the room again saying I have to get the paperwork. The machine cycles at least 3 times and the same code came up and at least another 5 minutes goes by. I told her may be if she stayed and watched it. Meaning adjust the cuff figure out why it wasn't working. She then tell me that she's been doing this for 12 years and you don't have to watch them. She then takes it off and say well I'm going to write in the chart that you wanted to leave so there was no reading. I was PISSED at this point cause there was attitude coming out of her in all directions. I told her I wanted her to do her job and make sure my wife was healthy enough to leave. She starts telling how she NEVER puts the cuff on the arm with the IV, making it sound like if was my fault if the IV "blew out". She then literally bends over and taking a closer look at the cuff and say. "I'm watching it". The technician that was on duty came out and ask her she wanted her to take over. She seemed nice enough and told me to knock on the door if there was any further issue. When the technician was talking with red haired nurse. The nurse said loud enough, so I could hear. Go ahead and let him make a complaint. 2/13/2023 1:30 appointment with Dr. Claudia Hriesik Dave B.

Everything always goes well when I visit. The atmosphere is calm & it's easy to focus. I always…read morereceive assistance whenever I need it no matter how many people are in the store. They always have exactly what I need & can answer any question I ask.

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