This place is a scam. I told them I needed a ballpark estimate to convert a B-vent gas fireplace…read morewith an open front and a metal mesh screen to a direct-vent gas fireplace (or direct-vent insert) with a sealed glass front. They said they would have to perform an inspection in cleaning first and that it was gonna be $250. Now, why would I want you to inspect and clean something that I'm replacing?? SCAM.

We were blessed to have Greg do our initial consultation for repairing/replacing our fireplace. He…read morewas very knowledgeable and gave us options. The project was completed over a two month period and Greg made it look like the original by mortaring the insert edges to look like the existing flagstone fireplace wall. The project went smoothly and all along the way the showroom staff and one of the craftsman Malcolm all contributed to the spectacular results.

excellent work - by experienced men who knew their trade well. I trusted their judgement and was…read morenot sorry - definitely would recommend them to anyone who has concrete projects

From the owner: "Specializing in the full spectrum of masonry services in [ bay , gulf , Calhoun, walton ,and…read moresurrounding areas ]. We handle everything from expert brick and stone repairs to large-scale custom outdoor builds, including retaining walls, patios, and fireplaces. We are committed to high-end craftsmanship and attention to detail in every project, ensuring a solid foundation for your home or business."

I've been using Capital City fireplace and Wayne Mast for 9 years. They installed my unit and have…read moreserviced it yearly. They go above and beyond in customer service!

You must prepay for everything. When one part was 9 months out due to supply chain issues they…read morewould not substitute unless we bought the other system as well. It would be our job to sell the other system. At no time did they disclose the delivery or setup charges. When I asked for itemized bill before I paid, I was told I had to pay to get a bill and they had no way to "itemize." Not to mention the high rate factored for using a credit card. The install consisted of delivering and unpacking logs and "setting them up" oh yes we did have to pay the propane company for the connection. Would give zero stars if could - this was not a good experience in any way.

I recently had Roger come to clean out a dryer vent. He called ahead to see if he could come…read moreearly. He was polite and professional. He did his job quickly and told me what we could do to prevent the problem from recurring. I'm very impressed !

We had JWE in for a routine clean of our often used fireplace and whatever they did they didn't…read morejust clean it! It burns better than it has in the 20 years we've lived here. They were knowledgeable and with a little tweaking it hasn't smoked at all since they came...We've had so many different sweeps over the years but this was the first guy who actually knew what he was doing

Answered all questions quickly and professionally.. Tyler was so polite and helpful. We love our…read moreFireplace!!

Don't waste your time!…read more I called yesterday to determine when would be a good time to look at fireplaces. They said they go to lunch from 11am to noon. I drove an hour to get there. I arrived at 12:25pm. The sign on the door said back at 12:30pm. I waited till 1pm. I called them twice while waiting and left messages. No return phone call from Hearth either! How do you spell cluster f ? Bud's Burger Shed musta had 25 cents off their double bacon cheeseburger! I need to ask Tavin Dillard. He and MeMaw like them double bacon cheeseburgers too. The Hearth people must have needed an afternoon nap after them double bacon cheeseburgers, or they just don't give a damn. Am I happy? Not! -

We needed a chimney cap installed. I called around to a few companies for estimates. At the time I…read morecalled we had chimney swifts that nested in our chimney. I was told that we would have to wait until they vacated. The price from one of the companies I called was quite high for the chimney cap. When the birds flew out and there was silence from our chimney, I googled chimney caps in our area and Bay Chimney was one of the companies listed. I gave David a call. He gave me a quote over the phone and set up a day he was available to stop by. He was prompt and efficient! I highly recommend him ... great price and great service!! Thank you David for taking care of our chimney.

Just easy to work with. Easy and great price! They returned my call quickly and worked with my…read moreschedule to get me taken care of. Highly recommend this company!