3 days ago Blane was the Director for my Father in laws funeral he was so compassionate friendly and very attentive to our needs. thank you so much for the beautiful service read more

We used gentry Morrisons last week for my Dad they are the greatest at making the arraignments and making you feel at ease . Thank you Blane and staff for all that you do. read more

I wanted to give my review of Gentry Morrison Funeral Home having just laid my dad Josè Ortiz to rest yesterday. Words alone cannot express the service that Gentry provided to my family and I. It's never easy to say goodbye to a loved one and the decisions a family must make after the passing of a family member are many and can be daunting if you have never been through the process before. My family and I went to several establishments here in Lakeland. The first having been a disaster Gentry was the second place we visited and we got a good feeling from Trey, he was thoughtful and informative and he was very patient with us after he gave us the quote we thanked him for his time. He never pressured us even when we told him we'd be visiting another establishment after. Well we went to the third establishment and the feeling we got was one that was cold and indifferent. The salesmen kept coming in and out of the conference room almost as if he was a used car Salesmen he dropped the itemized quote on the table. Never offering any information it was like pulling teeth to get information out of him. The moment we stepped out of that business with a capital B it became crystal clear who'd we'd use. We called Trey up immediately. I told Trey he made all the difference we felt our father would be in good hands with Trey and Gentry and once that decision was made Trey made the rest of the process almost stress free during an extremely stressful time. That's saying a lot. Trey and his team were attentive and reverent and we trusted Gentry to handle my fathers remains with the utmost care. The attention to detail at Gentry was second to none. I just can't say enough of the service they provided. They really showed they cared and when I learned they were a family owned business and not a big corporation like the other place, it made us feel even better to know we could support a family business. So thank you Trey and thanks to all of your ushers. Mr. Olivera was a gentleman and all the other attendants had a calming presence on the day of the wake and the day of the funeral. Thank you so much, you made a difficult time a lot easier by your caring service. We wish you well. Bill read more

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I do not have enough space to write all of the amazing things I want to say about this funeral home. We had our father cremated through this company and Lou was the best. Not only did he make sure my dad was done by the time I had to fly home BUT made my mother smile. The entire staff are the most hospitable and caring people around. Thank you Lou and company for making my fathers last journey a stress free one. read more

I phoned Gentry-Morrison from out of state when I needed cremation services for my father who was in a nursing home. This was the first funeral home I had contacted after googling cremation services and I had no need to call around for second opinions/prices because of how helpful and sweet Vera was on the other end of the phone line. (I later learned that Vera is the owners mother and is still working in her young age of 80s). After flying into town, I was able to meet with Kurt at the funeral home on a Saturday to finish up paperwork and pay for services. Everything was seamless and professional. Kurt answered any and all questions we would have had and was always in communication after I had flown back home in regards to death certificates and remains. I would highly recommend their services due to their timely, professional, pleasant and easy process this was for me. read more

Words fall short when describing our family's experience with Gentry Morrison. They provided any impressive level of warmth, caring, and professionalism to what was a difficult time in our lives. We truly appreciated everyone we came into contact with. read more

This seems like an odd business to review, but what the heck. My family has never used their services but I've been to several viewings in the chapel and one graveside service coordinated by Gentry-Morrison. The staff is restrained and respectful. I'd rate them higher if I was a fan of the funeral industry, but I'm not. No knock against Gentry-Morrison, though. read more

just got off the phone with the funeral home and let me say...up until today, I felt mostly pleased with the way everything was handled. They were reasonably priced and handled every request respectfully and timely. At the viewing they did not have my husband's wedding ring and had to leave to go get it, but that was the only problem. They were also very quick. My problem lies in today. I figured it was wise to leave a complaint where others could avoid this problem, instead of just complaining to myself. My husband's death was accidental but was undergoing investigation. The investigation was closed last week and I requested my husband's clothes, because I didn't want them to throw them away. I knew that they were in no condition to save, but I certainly wouldn't want some stranger tossing them in a dumpster. I called the funeral home and they said they were soiled so they threw them away. Wow. I would think in this type of business you would be overly sensitive to people's desires and WANT to ask each and every move to make, so as not to hurt someone already hurting. That is not the only thing. There was a small matter of some one dollar bills my husband had in his pocket. The funeral director had the NERVE to tell me he would give the money out of his pocket "if I thought I hadn't received it". Then of course I have to explain why it is obviously not monetary that I would the money back, but it was something that had been in my husband's pocket!!! How insensitive, how hurtful, how ridiculous. Perhaps I should have asked him, if his wife died suddenly on Christmas Eve, how he would feel if her clothes were thrown in the trash and the money in her pocket just disappeared? I hope this saves someone from more hurt and heartache. I am very unhappy with the turn of events, and with the subsequent..."well, i can give you the money". SIR, Trey Hall!! ABSOLUTELY NOT THE POINT!!! read more