Trinity Solar isn't the company to hire until they address several issues…read more You've decided to go solar to save money or eliminate your electric bills. The least expensive option is to install your system yourself, but you may not want to do it. So, you need to hire someone to do it for you. Ideally, you want someone knowledgeable in solar panel installation, understands your expectations, provides quality work and project management, respects your time and property, and charges a reasonable price. A quick online search will get you reputable companies to contact and request quotes from. We regret not doing our due diligence and looking into them. Take your time to understand what other companies offer before signing with Trinity. You'll notice that Trinity Solar doesn't appear in "best of" lists, and we know why. Our observation is that the majority of the issues stem from two problems within Trinity Solar: 1. Lack of adequate training. Many of the workers who came to our home were young and inexperienced, though always pleasant and professional. They seemed eager to learn and want to do a job they can take pride in. Unfortunately, they haven't been given the tools and training to do so. Trinity's lack of training is a disservice to its employees and customers. 2. Poor communication was evident in our interactions with Trinity Solar. We constantly needed to follow up, and the company communicated poorly with the installers. Over the past four months, Trinity representatives visited us ten times, usually correcting mistakes made by the previous crew. They often expressed uncertainty about their purpose and lacked the necessary tools. Common excuses included ignorance and Trinity's poor communication. A long-time employee remarked that the situation had worsened, possibly due to rapid growth and inadequate adaptation. Recently, Trinity Solar proudly informed us that our system was operational and generating energy. However, we still have errors to rectify, and the project's completion date remains uncertain. Dealing with Trinity Solar has become an unwanted part-time project management job that we eagerly await to be resolved. We've been transparent about our dissatisfaction with Trinity Solar's work. We've communicated our concerns to the workers who visited our home and to their concierge/project managers through conversations, emails, and photo documentation. The problems started with the installation of our solar array in early March and have continued with most subsequent work. Trinity Solar has to be tired of our complaints and requests for fixes. Is it too much to expect a quality job from a company that claims to be in the business for 32 years. - Is it odd to expect solar arrays to be installed centered, unscratched and at a reasonable height within recommended specifications? - Is it unreasonable to think the rails would be attached evenly and without damaging the wood underneath the roof? - Is it difficult to clean up after yourselves? If you've drilled through a foot of concrete, leaving debris and dust on our treadmill and damaging the mats in our home gym, why not cover up those items or ask us to do so before making a mess everywhere? - How about picking up all of the miscellaneous metal clips and tools from the yard so they don't get caught in our lawn mower? - Is it wrong to wonder why extra parts were added to our home that were unnecessary and left holes in the structure when you can make up your mind where to place them? - Why does it take days to figure out that they are all necessary and I have to wait more than a month to come back and remove them? - Why were communication cables strewn across the lawn, landscaping, and patio? After weeks of waiting, we buried the cables ourselves, knowing Trinity would cause another mess. It took weeks for them to come out to hook them up. - Is it too much to think that the crew would come prepared with enough grass seed for reseeding over a trench dug for them? Most alarmingly: Are we overreacting when the electric inspector found improper wiring? It took several tries to fix, and the inspector came out again. Trinity suggested we would have to pay for a re-inspection for our own safety. (We did not.) Many issues have been resolved, some by Trinity, some by us. Some can't be fixed without causing more damage, and others were easily rectified after must persistence on our part. When the workers noted the improvement, it justified our fight. After all that, we were asked to write a review in the phone call mentioned above, thinking it was a joke. We agreed. An email also asked us to rate how likely we would recommend Trinity Solar. The review note said, "Your feedback helps us improve the experience for future customers. We appreciate your thoughts." These requests feel tone-deaf. But I applaud Trinity if this is their way of learning from their mistakes and improving.

Excellent service installing a rooftop system on my home. Difficulties with PPL on a public…read moretransformer issue which Cameron Foster resolved. The concierge was in regular contact updating me on everything from permits to installation dates, guides to my system and other pertinent information. I learned of Trinity from another customer and I am fully satisfied with the system as of this review.

I shopped the different solar installers in the area but I liked the system Belmont installed the…read moremost. Mike Weaver was very helpful in designing a system that met my budget and power needs. The whole process took several months but Belmont handled all the paperwork for permits and utility connection while office manager Vicki Lauretta kept me informed of the project status, even answering emails over the weekend. The install itself went very smoothly and the system has been performing great.

I would highly recommend Belmont Solar if you are considering a home solar system. They offer…read morequality work and equipment at a reasonable price. Their staff is professional when engaged with the homeowner during the process. They are not a sales company but rather experts in the area of home solar systems who offer advice and expertise and not pressured sales presentations with questionable incentives.

I've had an issue with our solar system for over a year and had been searching in vain for someone…read morewho could advise me on how to fix it, until I contacted Paradise Energy Solutions. Alex was able to give me the information I needed and a game plan for how to get it fixed. I can't say enough good things about him. Five stars for Alex and Paradise!!

A solar installation company has yet to be chosen because they either respond initially and then…read moreghost me or do not provide a single point of contact for the entire process. Paradise Energy Solutions is being given a five at this point though because they have been *very* helpful so far, AND, they have been an excellent communicator. The communication so far has answered ALL the questions I've had and committed to furthering the process should they be chosen.

Very fast to respond and super easy to work with as far as estimating and project timing. Extremely…read moreprofessional and experienced to say the least. We were quoted an honest amount and the work was completed way faster than we could have anticipated. Highly recommend.

Fast effective and efficient…read more Fast effective and efficient. Showed up on time with everything they needed, worked through the day and finished it in one. Coordinated the inspection so I could be compliant. Would use again. Would recommend

I just finished everything of a Tesla Wall Connector installation. Robert and Ryan performed the…read morework, and the charger working. Great! They did it on a very cold day. Thanks to Robert and Ryan! But I do have 2 issues with the sales. 1. They bill me $675 for handling township electric work permitting, and the township price is $250, a 170% markup. The salesman said it is because they have to hire high-priced inspectors. I told him the $250 township fee includes the inspection. He said I was wrong. The inspector came in today and was paid by the Township. I was right. 2. The sales tried to bill me $500 for a loose house electric meter. I told him that multiple workers in the past had checked and found nothing wrong with the meter itself. Just the screws to the wall were loose. We verbally agreed that the installation crew would re-check during work and would adjust the price accordingly. Robert and Ryan did check and found nothing wrong with the meter and re-attached it back to the wall, but still charged me $400 claiming they were not allowed to adjust more than $100. I would be happy to pay premium for honest job, but $875 out of the $2,468 I paid to Ampd is for nothing. I bought the connector separately. Robert and Ryan did a good job, but the sales process as a whole was less than honest.

I didn't know what direction to go. I had a high estimate from one electrician and a low one from…read moreanother who wanted to put a receptacle in versus hard wiring. fortunately Amp'd was recommended by the Tesla website. They were very respnsive and professional throughout the process. Oddly, shortly after they competed their job my powerr went out. I called and they did what they needed to do which was to identify that the problem belonged to PECO not the work that they had just done. I am very satisfied so far.

Artur and Malcolm were on time, professional and offered great customer service. My experience was…read moregood from the scheduling, to the confirmation, as well as the notification that the team was on their way. Artur and Malcolm were courteous and respectful of my home. They were able to track down the electrical issue and fix it, while explaining what the problem was in laymens terms. They were not rushed and I felt comfortable to have them in my home. I would definitely recommend them to anyone who needs an electrician.

They offered to stop by and provide a price for the jobs I needed to be done, and I was determined…read moreto hire him for a couple of those tasks. However, they never showed up. While he sounded friendly and honest, their lack of follow-through was disappointing. Charlie T.