They do not answer the phone, they blatantly ignore messages. I tried to resolve an issue with my…read moreauto insurance for over 3 weeks. I would connect with someone one day and they would say they would look into it and call me back; they never called back. I am still having an issue , I had to drive to the actual office for help. If it was not for the rate I would change companies immediately. I do not know if this is State Farm as a whole with terrible customer service but I do know that this office does have terrible customer service. There are no personal issues, whoever you're connected with treats you with respect and listens but nothing gets done so that defeats the point.

From the owner: Chris Caraisco State Farm is committed to providing insurance coverage in Upper Darby, Drexel Hill,…read moreSpringfield, Morton, and surrounding areas. We cover what is most important Auto, Home, Life, and Business across Montgomery, Delaware and Chester counties. Your coverage is our purpose. Contact our office to receive a free quote, today. License #: PA-784506, DE-3000350022, NJ-1556662, NY-LA516752, NY-PC516752

Not only did we save a lot of money but we got much better coverages in our policy as well. I…read morehighly recommend calling MJB.

I visited MJB on a whim because my Auto Policy was coming up and I figured I'd give a local…read morebusiness a shot at quoting my rate. As soon as I walked in I was greeted with a "How can I help you today sir?" Which you don't hear much anymore this day and age. I explained my situation and they told me they'd be glad to quote me they just needed a little bit of my personal and automotive information. While providing them my information I was asked if I'd like some water or iced tea. I gladly accepted the offer. As they ran my information they asked all the pertinent questions about what level of policy I'd like, different coverage options, and prior experiences with other providers. Once the quote came up it turned out that they were saving me over $750 dollars a year because my prior coverage had add-ons and hidden charges that I didn't read into within the fine print of my previous online provider. 3 months later I went back when my home owners policy came up and they did it again. Once I bundled the two my rates were cheaper on both ends. I never would have remembered that my home owners policy was up but Mike gave me a call 2 weeks before to remind me. That's customer service!!!! Now every now and then I stop in to say hi and they're always excited to see me. They even bought lunch once and refused to accept any money. TOP NOTCH!!!!

This is a very unusual business. I went there to get auto insurance quotes from various companies…read more I gave a women a list of exactly what I wanted. I never heard back from her. When I called I was told she was not in and Joe could help. Joe apparently was not available. Why send me to Joe when he is not available. Even though I left a message with the person who answered the phone I never heard back from the original women I spoke to or the mysterious Joe or anyone else. I do not recommend that you waste your time going to this business unless you like the run around.

I would Agency did level best sort the insurance companies. That I do appreciate. After discussion…read morewith owner of agency I a got better understanding there's willingness to help. Because I own property two states, I can't gain from Erie Insurance even though other home is insured by different carrie.

I've known Joseph for a very long time. He is a proven Insurance salesperson. He is knowledgeable…read moreand professional.

In state of PA your listed as competitive pricing. As note to home owners shopping for Insurance do…read moreyourself a favor keep on looking. However, this agency using a third-party do estimating and you as a client have no input on the way with the third-party comes up with a noncompetitive price function. The third-party is pricing my home $200,000 more than the township and Delaware county. And no matter what input I can give, the price is not reflected by any changes I can make. It would be foolish to me to switch to your product and pay $500 more per year and not have upside only just downside. I'm seriously disappointed in Google's information provided from my the search. I compare this to my existing company. There is no upside going with you. Hopefully this gives you another insight what clients think about your competitiveness.

Shawn has been overcharging me for over a year. it just came to light in January & he still…read morehashasn't paid any monies back to me. what a con artist. a disgrace to the insurance industry!!!! I filed a claim against him and am getting my lawyer involved!!! Steer clear of the guy.

From the owner: To build relationships that will allow us to provide excellent customer service complimentary to…read morethe quality products that State Farm has to offer our community. License #: PA-736698, NJ-1573164, DE-3000752093

Joe at Main Line Risk Management has been exceptional to work with. He responds to my emails…read morequickly, always picks up the phone, and helps answer questions I have about my insurance needs or the policies themselves. Joe has been an excellent partner as my insurance requirements have expanded for my business, rental properties, commercial vehicles, and more. I'm in the middle of moving all of my policies to Main Line Risk because of Joe's outstanding service.

Main Line Risk offered me savings and expertise in automobile and homeowners insurance…read more All correspondences were fulfilled when I needed letters of coverages in an expeditious manner. The agency is knowledgeable and now earned by business. Peter Chin, MS

Insurance is a tricky thing to buy. Who knows if you are getting the best deal? If you buy online…read morecan you get a better rate? It can be very stressful. Sometimes it just helps if you can speak with someone face-to-face. You may want to stop in here. Chuck is a second generation agent and has been in the business for 18 years. He knows his stuff. He's backed by a company that has a stellar reputation. By the way, he also has folks on staff that can accommodate the areas substantial Asian population. If you need some help in the insurance arena these folks would be a great choice.

From the owner: At the Chuck McAveney State Farm Agent office in Havertown, PA, we are committed to being your Good…read moreNeighbor and offer Auto, Life, Home, and Renters Insurance. We proudly serve Havertown, Drexel Hill, Broomall, and the surrounding areas, fostering lasting relationships throughout Delaware and Chester counties. We are dedicated to providing personalized options designed to meet your unique needs. This fall, reach out to learn how we may help you safeguard what you care about most! License #: PA-357261

Tom Hussey is no longer at this site in Havertown. The 'book of business' was sold to Paul Bella in…read moreNorthern Virginia. If you have your insurance through this agency of Allstate, you will not be able to call the office; your call will be routed to Northern Virginia. You no longer have a local agent to discuss your concerns or answer your questions. We were not notified after 20+ years of our business.

Good Afternoon Yelp Family!! My family has been patronizing this Allstate Insurance Company for…read moreumpteen years. My dear dad started patronizing Joseph Hussey's Insurance Agency. Joseph Hussey is Tom's Hussey's father. Now Tom Hussey is running the agency along with his sister, Jennifer. I have been a faithful customer of this agency forever. Tom and Jennifer are always available to answer questions whenever the need arises. Whenever I had financial issues, they were always very understanding. Hussey Insurance Agency moved from West Chester Pike to the address on Darby Road. The Darby Road office is fairly new. My family was accustomed to visiting the office on West Chester Pike. What was good about the West Chester Pike office was that there were many businesses around that you could patronize. Places like Wells Fargo, Starbucks, and McDonalds. The office on West Chester Pike had a pretty good sized parking lot. One great asset to the Darby Road Office is Wawa. I usually stop there when I visit Allstate. I visit Allstate for my mom, because I pay my bills online. When you enter the Darby Road office, its a nice area with three desks and a waiting room area. And it is recommended that clients park on the street. They do have a driveway, however it can be tricky navigating out of there. I recommend the Allstate Insurance Agency for whoever needs automobile insurance. They (Tom and Jennifer) will not steer you wrong! Good night Yelp Family! Til we meet again and til the next review!