I lived here for 2 years (2004-06). Spacious apartments, attentive management, indoor parking (a…read morehuge plus during Wisconsin winters), and being directly adjacent to a nice park with a par 3 golf course made it a great place to be. If only my rent now could be what I paid at the Fountains...

I have lived in a number of Apartments across US. And, believe me if I consider the below Points,…read moreFountains of Wauwatosa tops the list. 1. Value for Money 2. Management - Julia takes care of all the Issues brilliantly. She is helpful, flexible and responsible. 3. Safety - I had was little skeptical initially when I moved in, reading some old reviews, but as of 2013 this Apartment is safe. 4. Location I had to move out because of work, but I still miss living in this apartment. Cheers!

I went with a lady friend who is moving to Brookfield area .We were given a full tour very…read moreinformative for my friend.Tharea around community was very beautiful nature trees sitting areas fur walks.So clean we met a few ladies and they gave my friend a lot of information on churches near shopping . There were knitting and crocheting groups with those groups. I don't know about happy hour, but we didn't ask that it was just a beautiful place very warm.

Great neighbors, but grossly incompetent management, by director Mary Hartmann. Two months after I…read moremoved in, my apartment was flooded through no fault of my own. I was not able to live in my apartment for 11 days during restoration. I requested rent abatement from Ms Hartmann, which was clearly defined in their policy and regulations handbook that was given to me on the first day of my lease. Ms Hartmann informed me that my apartment was habitable during those 11 days, in spite of the fact that I had no ceiling or flooring in my bedroom, bathroom, and hallway extending into my kitchen! There was no smoke or carbon monoxide alarms as well. Brookfield Highlands refused to give me rent abatement contrary to their own policies and regulations. I had to take them to small claims court, where I won my judgement for 11 days of rent abatement! I am a senior living on a fixed income and I had to sue my landlord because they didn't follow their own policies and procedures. I had the wonderful neighbors, but I was treated with contempt and I was disrespected by grossly incompetent management. I would not recommend this particular Highlands property to any senior or any family members who are looking for a retirement community for their loved ones!

**RENTER BEWARE** I am normally not an individual who writes…read morereviews but felt it was important that I warn potential renters about this complex. If you are thinking about renting here please read the other more critical reviews from the last 24 months or so. This apartment complex is highly outdated, unsanitary, and overpriced. I have lived in dumpy 3-4BR college houses in downtown Waukesha that were in better condition than this "Luxury" apartment complex. We lived in a unit with a single vehicle garage, and when we initially moved in our garage door opener would also open/close our neighbors, so we couldn't even use it for the first 1.5ish months it took them to fix that. This also implies that they did not truly check things over to make sure things were ok before we moved in. We received no deduction in our rent to reflect that we could not use our garage for a month and a half. There were so many repairs that had to be performed upon move in that we could not fit them all on the tenant inspection paperwork (multiple closet doors broken/falling off hinges, toilet flush handle malfunctioning, etc). To top it all off, our unit was so filthy upon move in that we had to do nothing but clean for the first 3 days to make it habitable. Our washing machine broke several times, and each time it was replaced with another used machine that I believe they just had in storage. There was also a leak from the plumbing living room which caused a large area of the carpet to soak. We were given a fan and had to basically run it for a week straight to dry the area. We also had a significant bug/spider problem in our unit. We had cobwebs EVERYWHERE and would find spiders and various bugs crawling around our walls, cabinets, and even laundry sometimes despite our diligent cleaning. There was a small hold in the ceiling where we figured a lot of the bugs were coming through, but were told they could not fix it because it was right next to a fire sprinkler, and they couldn't risk making it release a bunch of water. We were told that these were from the "box elder bugs" in the summer though I didn't see a single one in our apartment. They then tried to tell us that it was normal to have bugs in our apartment because it was near the woods (my parents 90 year old cabin in the woods did not have a fraction of the amount of bugs in our apartment, nice try). We tried to get out of our lease early due to the legitimate health and safety concerns that living here for an extended period of time imposed. A higher up from Solomon management named Samantha met with my girlfriend/roommate about our issues. Samantha was dismissive of our concerns and condescending. She stated that, "we must have grown up in a house" because we had concerns about an insect infestation in our unit (Side note: property manager Jason was at least understanding of our concerns and took us seriously, it just didn't seem like there was much he could do). We were told that we would have to pay $6000 to get out our lease, and we actually considered it but declined so as not to financially reward this organization. The only thing I can imagine keeping the outrageous rent rates so high here is that it is in a prime location between Elmbrook/Brookfield, and 15-20 minutes from downtown Milwaukee. We downsized to a slightly smaller apartment at a newer complex in Waukesha, and haven't had ANY issues. The unit was completely spotless, professionally cleaned and painted, no repairs needed upon move in. Had we stayed with the Woodlands we would have been paying $2100 for our unit. Our current apartment is $1525 - saving us roughly $7000/year to live in a place where we don't have to worry about finding bugs in our clothes.

Woodlands of Brookfield Survival Guide…read more 1. Get a really good plunger for each bathroom! Expect to use it every time you go to the bathroom and keep towels nearby as it will likely flood once a month! 2. Speaking of flooding, make sure you have a few buckets handy as water, both clean and dirty might start flowing from the ceiling above at any time! Happened twice to us! 3. Don't trust the kitchen shelves! They are all warped and the peg holes are stripped. Always expect dishes to fall on you! 4. Remove all the closet doors! They are all on rails that should have been replaced 20 years ago. They will break in the first month you are there. 5. Learn to love laundry! It took us an average of 3 hours to dry a load of clothes even after they replaced the dryer with a new unit. Asked them to check the exhaust feed multiple times. 6. Make sure you have enough income to cover a mortgage of a house double the size of your apartment! Also know that they will jack the price up by 20% after your first year and won't allow you to go month to month without an absurd fee. 7. When something breaks, just get used to it. Urgency is zero concern. They don't have enough staff for the run-down state of the complex, so they'll get to you after all the emergency fixes. 8. When maintenance does show up, be kind ... because you will need them again and again and again! 9. Pretend like you are still in a college dorm, because you can hear everything your neighbors do ... smell everything they cook, and when they run their washing machine spin cycle kicks on at 3am, it's like someone pounding on your door! Oh, and as a bonus, if someone in your complex is smoking weed, your apartment magically transforms into a bong! This was a nightly occurrence for us! Seriously though, this place has been worse than any dorm, apartment, etc. that I have ever experienced. It was bad when Mandel owned it, and now Solomon has taken over, jacked up the rates, and it's still a dump. The only positive thing has been the dog policy which allowed our Irish Wolfhound when we moved in. Never in my life have I been so happy to leave a living space. Look elsewhere!

Rena was very helpful when it came to leasing our apt. She replied back to emails very quickly and…read morewould pick up the phone to discuss any questions we had or to help us with our leasing contracts. She was very nice. -Alexis hedstrom

Had to call 5 times yesterday for someone to come fix our ac during a heat advisory. Since moving…read morein we have sent numerous requests to get our ac fixed, it would work for a bit and then break again.

Apartment amenities are getting worst by minute! In winter when you don't have working heater and…read moreyou reach out the response it "It is not priority for us" and when maintenance team will come we will let them know?? While we understand every one is busy but there is always approach to the problem. I had to raise multiple compliant over a period of time just for them to fix my dishwasher? I wish i could give them 0 star

Our 'move in ready' apartment came without a working furnace, dishwasher or dryer. Took a month to…read moreget the last two fixed. Also plumbing issues and multiple other things broken and dirty. The two items (cabinets and bathroom caulk) they assured us would be fixed prior to move in were not fixed until after move in. The photos are just a sample of what they consider move-in ready. We had to bring all of this to their attention which is unexplainable. Their 'satisfactory compensation' for our inconvenience was a mere $150. For $100 more you can live in a new complex with much better amenities! Keep looking! I will spend the duration of this lease apologizing to my husband and son for my poor decision. Hopefully, this review will save you from being subjected to subpar management and poor move in conditions.

I am filing a complaint regarding The Reserve at Wauwatosa Village Apartments due to concerns of…read moredisability-related housing discrimination and failure to comply with Fair Housing Act requirements. During the application/approval process, management and/or their third-party screening provider refused to appropriately accept and process valid Emotional Support Animal (ESA) documentation, despite ESA accommodation letters being legally protected under the Fair Housing Act. I provided additional supporting documentation as requested; however, the documentation continued to be questioned and improperly rejected in a manner that appears discriminatory. I contacted the company directly to address the issue, but they stated that the matter was not their responsibility because the process was outsourced to a third-party provider. This response is unacceptable, as the property remains responsible for the actions of any third-party vendors they hire to act on their behalf. Additionally, I attempted to follow up with office staff, including Taylor Gaw, but no meaningful assistance or resolution was provided. Due to the continued refusal to comply with legal accommodation standards and the discriminatory handling of the ESA request, we were ultimately forced to withdraw. I am requesting that this matter be formally reviewed and that The Reserve at Wauwatosa Village Apartments be held accountable for discriminatory practices and failure to follow Fair Housing Act accommodation requirements

Towing cars without giving people a notice is unacceptable. If you told people that their cars were…read morenot registered and you would tow it, most people would rather pay you than the $300 to get out of the lot. Towing those who didn't pay after you gave them a final reminder is more reasonable.

Brand new apartment complex and super nice! My friend and I are travel nurses and we had been…read morelooking for places to stay short-term. We looked everywhere... Airbnb, Furnished Finder, VRBO, and other apt complexes as well. My friend found this place from Home Networks, which help you find furnished short term lease apartments. That was exactly what we were looking for! The complex itself is very nice. It's still working on being completed in terms of outside landscaping but you can tell once it's finished it will be even better. A cafe restaurant is also being worked on that is right next store so that will be convenient once it's open. It's pet friendly and is located within the research park. There's a lot of nice sidewalks and walking trails around. We're the first people to live in this apartment, which is cool. We were very impressed with the furnished look. The people even left us a welcome basket with hand sanitizer, snacks, and extra masks, which was a sweet touch. I also had packages waiting for me outside my door, which was nice they brought them up for us. There's a garage underneath for residents to park in that's secured with a gate, which is nice for safety. Overall, I would recommend living here. I would definitely stay here permanently if I wasn't traveling. It's a 4min drive from Froedtert Hospital and medical campus, 15min drive from downtown, and close to a Target, Trader Joes, and Starbucks.