The receptionist seemed really confused that I had changed my name. Hey Roberta it's 2022, people…read moreare trans. Additionally Dr. Purcell did not fill out my entire prescription. The CYL, AXIS and Pupillary distance were not filled out so now it's impossible for me to order glasses online. I called to see if they had the information in my file and Roberta told me that the doctor is out of town and wont be in the office till next Wednesday, which means that I will definitely not have enough time to order new glasses for my wedding (I thing I stated to him during my visit). Astronomically incompetent.

Very Convenient location close to where I live. I recently lost my job due to Diabetes, and in…read moreorder to get back to work, its a long process of showing the FAA that I have the disease under control. Part of that is an eye exam. Dr. Purcell was very understanding in filling out the FAA paperwork required to get me my job back.

great experience, the doctor was very knowledgeable and helped me out each time, thank you!read more

Great place!!! Everyone was smiling and had a great attitude. Very friendly. Dr. Moses took the…read moretime to explain everything.

I had wonderful care and service in Dr. Deapen's office! The entire office staff were extremely…read moreprofessional and very helpful from the actual eye exam all the way to picking out new frames! They informed me each step of the way what every exam was for and the purpose of each exam. I would most definitely go back for my eye care needs!

This is the best eye doctor I've ever seen! She was amazing and super helpful! I will never go to…read moreanother eye doctor! Thank you!!!

I was examined for contacts and glasses. I gave the information to have my previous eye records…read moretransferred. They lost the information I gave them to have my records transferred. I offered to go get a copy and they refused it. Dr. Young examined me and failed to properly diagnose me. Dr. Young said my eyes were without astigmatism. I've had astigmatism my entire life. That doesn't go away. The brand of contacts that she prescribed was not my usual brand. She wrongly stated that the brand I used wasn't being made/sold anymore. I literally found the brand online still for sale. I tried the sample contacts and when I told them they made me feel dizzy they said give it a day. I was so sick after three days of giving it time, I rescheduled. The second exam didn't turn out any better. She had to ask her staff how to use the machines. She didn't get the prescription right again I found out. I realized it was still wrong when I couldn't see at all out of my left eye. My glasses were also wrong and had to be sent back. I got them back and the lenses fell out within days. I had her just renew my old prescription as I now had to save to go to a new eye doctor. I don't know if she's had a stroke, can't see well herself or is plain incompetent but her license should definitely be suspended until it can be determined why she couldn't use the machines or read the diagnosis on the eye machine or if she was simply acting out of malice.

This was my first time visiting this Dr. at Belton Walmart. I have gone to other optometrists at…read moreother Walmarts but this Dr. was amazing. She was so friendly and listened carefully to my concerns. I was there for both eye exam and contacts. She explained the kind of contacts I would need and even showed me other options for contacts to read. I got several sample lenses to try. She did a thorough exam and found some minor issues no one had ever noticed. I spent as much time as I needed asking questions and never felt rushed. Overall, this was a very good experience and I am bringing my son and husband here for their eye care. I walked in there off the street and the receptionist took my info and did everything to make sure my insurance was accepted and working fine. He then scheduled an appt for a little while later. All very smooth! I will be returning.

Everyone was Very kind and helpful, easy appointment and fast. Office was clean. Easy process for…read morecontacts and glass prescription

The whole experience was delightful. They professional and personable. Definition will be going…read moreback for all my optometry needs.

I am not a patient at this location, but I am a patient at a sister location. I had to call another…read morelocation, because my location doesn't know how to communicate. Brianna at the Killeen location, offer the BEST customer service, the MOST help and friendliness. More than I ever got from my location. Thank you Brianna! Customer service goes a long way!

I really needed some daily contacts ASAP as I was about to leave on vacation very soon and Budget…read moreOptical was in-network for my insurance with 0% copay. Score! They say to never judge a book by its cover - which the exterior of the building could use some updating, but once inside, you're met with some huge quirky Moai figures. All the employees are really nice and Dr. Deapen was very thorough with my eye exam. The tech had a good sense of humor and was nice enough to give me a $15 service for free. I was not happy with my previous contacts (1-Day Acuvue Moist), so Dr. Deapen introduced me to Dailies Total 1 which are so comfy! I would definitely come back here again to renew my prescription in the future. NOTES $40-$60 fitting fee (not covered by insurance).

The wait is crazy you better call off work if you have to go staff is amazing but the wait time is…read morenot

Incredible staff and eye doctor! Apparently I've had an astigmatism for a while and this was the…read morefirst time anyone has cared about giving me glasses and a really good prescription. I can see things now I've never been able to see before. The eye doctor was incredibly caring and kind. Great job!

Kindest staff ever!! Truly took the time and care to ensure my new prescription was accurate and…read morebest for my eyes. Everyone I talked to was also so personable which made me feel so comfortable so quickly! Also very clean and nicely decorated inside. Love love love, definitely the only eye doctors I'll choose from now on! Thank you all for the amazing visit!