Tried viewing a property THREE times. The first time I called, there was very limited availability…read morefor an agent to show me the house and they promised to call me back, which they did not. The second time was when I had set up a viewing of a property via email, meaning I had in fact received a confirmation email.  But when I showed up as appointed, no one was there. When I called Scott Fraser, they explained that they had not received confirmation from all the tenants but had not bothered to tell me. I then tried to schedule a third time, but SF told me that they needed to confirm tenant availability first. As I received no confirmation of this fact and did not wish a repeat of showing up without confirmation, I assumed that the viewing was not going forward. However, I then received a voicemail from Scott Fraser wondering where I was? Honestly, who are these people?

Customer testimonial from Mr C L (Oxford Landlord)…read more I am hugely impressed by the service I have received from Scott Fraser. Your team has bent over backwards to meet my requirements as regards letting and maintenance, and kept me fully in the picture as things progress. http://www.scottfraser.co.uk/lets-gallery/

We both bought our house through Chancellors and now let it through them. We had no problems on the…read morepurchase side but are particularly impressed with Annie from Lettings. She is friendly, 100% professional and nothing is too much trouble for her. We feel our house is in very good hands. Communication, inventory, maintenance, everything is organised in a professional and understandable way. My only criticism is that Chancellors don't have a branch in Northampton. We have a house let there and the Agent is awful! Although Chanellors is not cheap, their service is worth every penny.

We had excellent service from Chancellors when we sold our house with them. They provided an…read moreaccurate market valuation that we achieved and we sold within five days of our house going on the market. The marketing literature that Chancellors produce is excellent and their use of professional photographers makes a huge difference in the quality of the photos. We would recommend Chancellors to anyone else wanting to sell their house.

I've used them once (to buy our house) and the whole process was a dream from start to end…read more They have a very large slice of the property business in Henley and operate out of a small, but neat and tidy, office in the centre of town. They are professional and attentive to every detail and have a good relationship with the local solicitors. Dealing with the mid-end of the market, they are very busy - but always find the time to keep you updated and in the loop. The champagne and flowers when we moved in were a very nice touch.

Grants are a professional estate agents with nice staff and I dont have many complaints! We rented…read morea house through them for a few months whilst at uni and the whole process from viewing the flat to moving in, living there and moving out. We could call them with any issues and they would help straight away. The only bad thing I could say is that their charge for credit checks/deposit was higher than any others ive ever had to pay.

Hi We initially…read morerented a property for a 6 month period through Chancellors, and found them to be really helpful throughout the whole process. I informed David Pratt the Manager 3 months in to the rental period that we were looking to purchase a property and explained the type of property we were after. He was proactive in looking for a property for us and came to us on 3 occasions with potential houses of interest. The last of these we were told about by David just as it came on to the market. We viewed the property and made an offer straight away, and after a number of other offers that were put forward we were fortunate in having our offer accepted. David was extremely helpful and professional throughout the entire process and we would highly recommend him and Chancellors to anyone looking to rent or buy a property. Mr and Mrs Crow

Never received such bad treatment from any company as I have from chancellors estate agents. Letted…read morethrough this company and was treated terribly once the admin fee was paid. Dreadful customer service. Tryed to charge me hundreds of pounds to replace a lightbulb on check out.. Beware of this company!

Not the best of the real estate agents in Didcot but by no means the worst. These guys in here do…read morechange staff rather a lot but they are good to work with. No complaints but the usual ones about estate agents :-)

Gill and the team at Alton Property Partners are able to provide and present the financial model to…read moregive you piece of mind before you make your investment

These are the guys who sold us our flat. Very helpful (well, they are trying to make a few £££ from…read moreyou) and I'd have to say pretty honest. All the agents in Abingdon seemed friendly but the chap at Andrews seemed willing to go that extra mile to be helpful.