Koenes is just seamless! From start to finish! They arrange for a rental car to be picked up when…read moreyou drop off your can and you simply return it to Koenes when your car is ready! I highly recommend them.

Koenes Auto Body shop is the absolute best body shop in Western Michigan. If you want your repairs…read moreto be done right, take your car to Koenes, and ask for John, he is also the best estimator at Koenes. John has always gone the extra mile in helping us restore our car or truck to new condition. He works with your insurance company to negotiate the best deal for you.

Steve and Team repaired major damage to both driver side doors and rear corner panel of Traverse in…read morerecord time. We picked up the day before leaving for Florida which saved us renting a vehicle for the 5 week trip. Picked up the vehicle and it looked better, inside and out, than when to took from dealership. Steve has worked on several of our vehicles over the past 15+ years and we have always been impressed with his honesty, communication and quality of the worked performed. We will certainly be back but we hope it's not in the near future.

Dutton Auto Body is what I expect from an independent business in Dutton:…read moretruthful, honest, straightforward, professional service.

Workmanship is "standard". Customer service is "poor". Maintaining quoted timeline and in budget is…read more"bad". My project went twice as long as promised, and cost me twice as much as what I was quoted. Furthermore, things I was promised were not completed. I was to the point I just wanted my truck out of their shop. The shop is messy and unorganized. Trying to speak to Dan (who has a hearing aid) is impossible. Dan is a nice guy but promises bigger than he can deliver. Overall, the work was o.k., it'll just take awhile to get the bad taste for the overall process to heal....

From the owner: Here at Neeley's Restoration we offer comprehensive repair and restoration services to keep your…read morevehicles in great condition. We offer custom frame repairs and specialize in custom projects to make your dream a reality. With manufactures of high quality aftermarket parts, or custom fabricated in our shop we can build your off road dream or ground pounding street machine. We also work with insurance companies for collision services and aftermarket warranty companies for your service work. With fair estimates, friendly staff and trained technicians we are ready to help.

I'm an Uber-driver, and I got into a fender-bender in February (I actually had a rider in my car!…read more Everyone was ok). I did have some front end bodywork that needed to be done. At first, I didn't think it was too bad, but then I failed the Uber inspection (and I couldn't work ) and then I noticed some other things wrong, like the headlights were off and out of line, and the air conditioning didn't work, something that I didn't realize was wrong because it was cold outside. So we got three quotes from different places, one of them was Bob's collision. The two others were cheaper, it's true, but Bob's was the most detailed. They thought of everything. They thought of lightbulbs, they thought about how far back the radiator got pushed, they thought about the air conditioner, and they thought about all the sensors. They didn't just think about how the front of the car would look. We chose Bob's collision because we knew they would do the best job, and they did. They worked with our insurance company, and there was absolutely no stress. When we got back the car, it was like it was brand new. We are so happy with how it turned out. We would go there again for any kind of body work that needed to be done. Thanks Bob's collision!

The body work at Bobs is unmatched. We were rear ended in our vehicle and we waited 4 months to…read moreget in to bobs based off their online reviews. We were hesitant with the timeline at first but they are worth the wait. My wife and I work in Grand Rapids and have heard too many horror stories from co workers about sub par body work in the area. The waiting list at Bobs is all of the proof you need if you want your vehicle repaired right the first time! My wife even said that her car looked better than the day we bought it new!

Great family business here and they were able to find the perfect part and color match for our 15…read moreyear old car at an honest price.

Local. Family-owned. Two of the most important things to me when selecting where to do business…read more The customer service is top-notch and they stand behind their work, which is impeccable. If you're not near by, they are worth the drive to ensure your car comes back to you looking showroom new.

Mark took care of my car, he did an amazing job. There was a big dent in the side and we were told…read moreit wasn't able to be fixed at previous shops, but he fixed it without asking him too!

Wish I could comment on the work that they did, but the insurance totaled the car. I can comment on…read morehow helpful they were. They were quick to get the quote into the insurance company. It took the insurance company forever to get back with them. I checked in at one point and they were surprised that I had not heard from insurance. They told me, without telling me directly, that needed to contact my company. Who knows how much longer I would have waited if they didn't let me kind of know what was going on.

Incredibly helpful employee starting with Sam. Work done promptly and delivered as promised. So…read morehappy with the results.

Amazing Service... and superior quality work! If your looking for timeliness and great customer…read moresupport looking no further!

After hitting a deer with our Tesla Model 3, we were dealing with all the stress and inconvenience…read morethat comes with an accident. From the moment we brought the car to ABRA in Kentwood, MI, they made the entire situation easier. They were professional from day one. They explained the repair process clearly, answered our questions, and kept us informed every step of the way. We never had to chase them down for updates. They communicated consistently and made sure we always knew what was happening. What really stood out was their level of customer service. When you are already frustrated and inconvenienced, having a team that genuinely cares makes a huge difference. They treated us with respect and made us feel like more than just another repair ticket. The quality of their work was outstanding. Our Tesla Model 3 looks absolutely fantastic. The repairs were done with great attention to detail, and everything lines up perfectly. The paint match is spot on, and you would never know the car had been in an accident. They even followed up afterward to make sure everything was good and that we were completely satisfied. I truly cannot recommend ABRA in Kentwood strongly enough for auto accident repair. Excellent workmanship, strong communication, and top-notch customer service. If you need collision repair, this is the place to go.

Workmanship didn't pay attention to detail, left overspray in several places including on the…read moresunroof. my vehicle took twice as long as it should have insurance estimate of 21 days and Abra took 47 plus 3 more days. When they returned it the first time a warning light was still (it wasn't on until accident) that was then repaired upon return the first time. Only one part was backordered it was just VERY SLOW workmanship! Also I was lied too several times, so be careful! This cost me over $3000 in rental should have only been half that. Years ago Abra was awesome but now not so good, my vehicle was a hybrid with only 9000 miles but after the accident and Abra I traded that vehicle. Maybe they will be good and maybe not, like with me NOT A GOOD EXPERIENCE really very bad!