I am extremely impressed with Pinnacle Properties! I had the opportunity to partner with Chris…read morewhile selling an investment property in Pierce County. Chris was methodical and strategic in his approach to managing the sale, and he remained incredibly responsive and supportive through every step of the process. He is also genuinely wonderful to work with! Thank you, Chris, for your dedication--I can't wait to partner again in the near future.

Chris and Pinnacle Properties have been great to work with as we navigate renting our home for the…read morefirst time. He is super responsive and very professional. I would highly recommend them to anyone looking to rent their home.

Had a wonderful time purchasing my first home with Danny. He made the process painless, answered…read moreall of our questions quickly, and was overall great to work with.

Realtors are a dime a dozen, but Danny is truly something special. I've had multiple transactions…read morewith him and have been happy with every one. It took me a while to find the right house, but I never felt pressured or rushed. What I like most about Danny is that he's quick, responsive, and detailed. Hopefully I'm out of the real estate game for a while, but for any future needs, I'd definitely use him again and can whole heartedly recommend him to anyone.

I can't say enough great things about this team. Highly recommend! I was a first time home buyer…read moreand they made the process so easy. And really fun. I love my new home!

When it comes to customer service, industry knowledge, and execution, Christopher and Cait (and the…read moreextended TeamUP operation) are second to none. They carried me through the entire purchasing process with ease, answered every one of my questions thoroughly and carefully, and demonstrated exceptional negotiation skills. They even stocked up dog treats and toys for my Aussie on closing date. Take my word for it -- hire this team and prepare to be impressed!

Kim from Seattle Rental Group was amazing! She was incredibly helpful throughout my search for a…read morenew home in Seattle. She generously took the time to offer advice, answer my questions, and walk me through the process even outside of our scheduled appointment. Kim truly cares about her clients and gives them her full attention. Although I ultimately chose a property that I found on my own, she still kindly took time out of her day to help me evaluate it and talk through its pros and cons. Her support, honesty, and genuine willingness to help made the entire process much easier. I'm extremely grateful and would highly recommend Kim to anyone searching for a home in Seattle!

I hired this service to help my daughter find an apartment since she left herself just a month a…read morehalf before she had to be out her current rental. I'm not sure who helped her (Kim?) but the service she provided was top notch! Worth every penny I spent. She gave a huge listing of places that checked off the required amenities and then picked her up and drove her to the top 3 she wanted to see. The only thing I would suggest that would be helpful for this company would be suggestions for reliable packers and movers. I gave them 4 out of 5 stars as the service provider double booked herself and my daughter had to Uber to her next appointment and uber back to her home.

(**Edited... after completing the signing, I have to say every single member of the staff at the…read moreLynnwood office was lovely, helpful, professional, answered all my questions and I would have otherwise rated this business significantly higher, however, the one star rating must remain because I want to get the company's attention, they have a liability where they need an asset. ) ** Despite there being very little need for communication, I did want to verify they spelled my name correctly before I went to the signing because my name is frequently misspelled. They insist on doing all communication on a proprietary platform, which requires you establish a login (a truly unnecessary annoyance for simple questions containing no sensitive information). I attempted to give feedback by phone, and admittedly I was annoyed, but my sole point of contact Elmer repeatedly interrupted me in the process, talking over me, to tell me I was wrong. Realizing he had no interest in either my question or my feedback, I hung up before I even got the answer because I was getting angry. I recognize Elmer is an attorney, and is listed in his email signature as such, and as the GM so I'm guessing he has a higher opinion of what he has to say than what a customer is asking. In my opinion, he was condescending, and uninterested in feedback, about a friction point in a key part of the customer experience. This is the first time I've ever given a one star review, but I would absolutely not recommend.

I did not like working with CW Title and Escrow for the sale of my house. I had to repeatedly ask…read moreimportant questions because no one answered them. And when they finally did answer, the day before signing, I didn't have enough time to coordinate with my bank to get the money from the sale deposited into the account that I preferred. Any decent escrow company/officer would have answered questions promptly and sent the forms ahead of time so we'd be prepared. Furthermore, they sent a notary to my house who announced that she was unvaccinated (by choice)!! We have a 5 yr old who CAN'T be vaccinated yet so having an unvaccinated person come to our house and sit at our kitchen table for an hour puts our child at risk. It was awkward and we were put on the spot to complete a signing we were uncomfortable with. Overall a very bad experience. Steer clear of CW Title and Escrow.

We've had the pleasure of working with David for over four years, and he has consistently exceeded…read moreour expectations as a property manager. He replies to messages within minutes, making communication effortless. When it came time to list our property, we simply sent an email, and within a few days the lease was signed with a qualified tenant. It was truly a hands-free experience. David is very knowledgeable about the local rental market, pricing properties competitively. He conducts thorough background checks to ensure reliable, responsible tenants are placed. When maintenance issues arise, he addresses them promptly and professionally, never leaving anything unresolved. He's also built a trusted team of maintenance specialists and contractors who are experts in their respective fields. We recommend him highly.

David has been our property manager for over 4 years, and he's been professional, efficient, and…read moreresponsive. To be transparent, we are property owners, so this review is from the owner's point of view. Having said that, he's been proactive in making sure the rental house is in a good shape, including regular annual maintenance. This is to ensure tenants get what they pay for. One thing David really stands out is his responsiveness and timely communications. Tips: believe it or not, best way to contact him is via email. He'll call me as soon as he's available whenever I ask him to call me via email. His email responses are mostly cryptic and straight to the point, and some folks may take that differently. But for us, we like his cut-to-the-chase, no-nonsense style. Believe us, we have had a different property manager before, and he may seem courteous, but his responsiveness and professionalism are not even close to David's.

They wouldn't return our calls, emails, or texts when we had an emergency. It takes them weeks to…read morereply to simple emails. Their voicemail inbox is full as you can't even get them on the phone.

OnPoint has been our management company for several years. Over the past year their service has…read moreworsened to the point where neither our account manager nor the CEO will return our phone calls or emails. They have one phone number, and their voice mail box is always full - probably from other customers complaining about their lack of response. We are very unsatisfied and do not recommend them. Save yourself the aggravation and hire a different management company. (Hint: look at all the other 1 and 2 start reviews for this company and run away).

Get Happy at Home made the entire house buying experience a joyful and supremely positive…read moreexperience! Our first meeting with Matt, we spent over 90 minutes talking about our wants, needs, and preferences. He also walked us through their entire process, from our first tour through closing. From there, we had the chance to meet the team, and every single person over there is incredible. Ryan is like John D. Rockefeller fused with the Terminator (this is a compliment Ryan, I promise!) - he can spot issues and pain points in a house at a glance, and will literally leave no stone unturned to ensure things are up to code and built the way they're supposed to be (we watched him crawl into the smallest crawl space imaginable to check the insulation of a house once, I was shook). Karl is the most visionary man I've ever met, on several tours he painted a picture of all the ways we could modify a house to meet our preferences. I'm not talking about "hang a painting here", Karl would open his bid with "tear this half of the house down and rebuild it this way", and it was phenomenal. What I would give to pay a visit to his imagination. Matt is a force of nature. On any given day, he's juggling 5 of the craziest conversations and deals you can imagine, and HE has THEM all on the back foot. Matt knows the entire area and real estate market like the back of his hand, and always gave it to us straight as to what we were looking at. We certainly would not have found our dream house without his expertise, promptness, initiative, and professionalism. And of course there's Marta, who holds the whole operation together. What would we have done without her guidance in scheduling our tours and the weekly updates on our progress all the way up to and even after our closing! Two particular experiences stand out to me: On one house we were considering, we went back to visit at night to get a feel for the after-sun atmosphere. While we were there, Karl walked us through all the things about the house we might like or dislike, how we'd change them, and generally how the value of the house stood up to the asking price. We spent over an hour together that evening just chatting like old friends, and by the end of it, we determined that the house wasn't the one for us after all. In another instance, we toured a house that we were SURE was the one, so we went back in the evening with Ryan to look at it again. During that conversation, Ryan didn't try to convince us to make an offer or to walk away, he simply asked us questions. The one that got us was "let's pretend we were sitting in this house 5 or 10 years from now. Is it everything you need and want?". Walking through that exercise made us realize that the house was great for a childless couple, but perhaps not so once little ones become a factor. This was something we completely glossed over as we got caught up in the excitement of the house, and thanks to Ryan, we made the right choice to pass. In the end, we ended up buying the house of our dreams, a new build in the neighborhood we wanted with all of the things we were looking for. There's no way we would have ended up here without the entire team's expertise and willingness to endure a temporary "no" for the right "yes". I could not have asked for a better team to partner with for this search, and now we're happily in our dream house :) I would recommend GHAH 1000 times in a row, this whole team kicks serious ass.

Matt, Ryan, and Martha are the best team you could ask for! We sold our townhome with the team, and…read morenot only did they make the end-to-end process seem effortless for us - from strategizing to comp analysis to repairs to staging to open homes to closing in a "we've seen much better days market" - but they also managed to make it fun! Deep insights, industry knowledge, flawless execution, prompt updates, killer sense of humor - best team and the absolute best humans to work with!

Cannot recommend this company…read more No communication, requesting unneeded forms but then not being willing to cooperate in telling me why these forms are needed or even what the forms are (just kept using a general term even after being asked multiple times to identify the form needed), had me reach out to the NWMLS for clarification and even the NWMLS was confused, delayed the return of my seller's earnest money check. Even after clearly stating my dissatisfaction with the service and requesting to speak to someone else, which was completely disregarded.

Every title transaction I've been through has been a rushed process, and WFG was no different…read more I told WFG there was an error in the calculations 10 days before signing, they simply ignored my email. Then when signing papers, they told me "it'd be corrected by tomorrow when it all settles". Guess what - it wasn't corrected. After following up with them to ask what happened and why they ignored my email, they said "Sorry, we goofed, but you now have to wait for the bank to send you the check. It'll be 20 business days." An error that I caught and notified them of was ignored, and now $2500 that was erroneously paid to the bank instead of us and all we get is a "sorry sucks to be you." Every real estate transaction I've been privy to has had calculation errors (can title companies not do math??), but this was a bad error, caught, and ignored. Not OK. Will be telling everyone to avoid WFG.

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.