I have been going to Mayo Clinic for most of my life, and as far as the general hospital goes, the…read morecare has been more than adequate. Since 2020 however, I have seen a rapid decline in care at the emergency department. Since starting college, I've had to make trips to the ER on roughly 5 situations, mostly heart related, and most recently for a concussion. The last 3 times I've gone in have had terribly similar end results; showing up with emergent symptoms, waiting upwards of half an hour to be triaged, and a minimum of 2 hours before seeing a doctor. Today, I was waiting for 3 hours to be seen, brought back and was set in the hallway, and sat there an hour before Dr. Aaron Triplett came to tell me that they would not be running any tests, didn't even check me out to see what had happened that caused the concussion. This is following a previous visit to urgent care in which I was initially diagnosed with the concussion, and was told if symptoms continued to get worse to go to the ER immediately for a CT and MRI. After a few days, symptoms continued getting worse, my vision fading from blurry to shaky, pain level increasing exponentially throughout each day, and having more symptoms pop up before going to the ER today. After 3 hours of waiting, I was more than just let down that the people who's job it is to take care in being thorough, will be willing to cut corners and outright deny looking into why my walking has now gotten to be borderline scary, feeling like I'm going to fall every step. But they'd rather have one less patient to deal with, so they sent me home with nothing more than a lighter wallet. Would not recommend the Emergency Department at Mayo Clinic Eau Claire

I called when I scheduled my appointment and spoke with the nurse and Office and tried to schedule…read morea video visit or a phone visit with provider prior to driving four hours out to the location to be seen by a dermatologist at . I was assured that this location would be able to assist me with my immune disorder that I have was an offsite be no different than going to Mayo in Minnesota. I then drove four hours there spent the night in the hotel wasted over $300 and eight hours and driving just to get there and be told immediately by the physician that they cannot assist me with my medical issue as it's too complicated, this is behind upsetting. As I communicated with the office prior to coming out about my situation and was assured that I could get help at this location.

I was threatened by security supervisor and I wanted to call the company that they would want to…read morekick me out to a special needs person which I have and his stupid supervisor that I cannot sit in the hospital's parking lot to watch for helicopters which they used to let me but now they have frickin' problems and it's not fair to me and you're not gonna see my face again.... HOW RUDE!!!!

Small, committed to Osteopathic medicine, good service, professional…read more Osteopathy is real medicine, real doctors, they just have training that focuses on prevention, whole person wellness and understanding how the body is interconnected. However, they also do all the medical procedures, proscribe meds, etc. I find it just a better way of looking at my health and wellness. I have used a number of clinics/drs/do's over the years. In the Eau Claire area I find the Pine Grove practice to be the best for me.

I went for an annual preventative checkup, I was given a prescription that was not covered by my…read moreinsurance and had to spend several hours trying to get that sorted out. Then I received a bill in the mail 2 months after the visit with a "balance forward" and amount due, but no explanation as to what the money was for (about 40% of the total cost of the visit). I called them, and they were very helpful in explaining that they ordered services for me that were not covered under my insurance. The explanation was very wonderful, and the billing department was very thorough in following up and explaining what the charges were for, but I don't understand why what was covered by insurance was not considered. Maybe it's just a sign of the times and our declining health care system as a whole.

One pf the best Family Drs. In the area. I see him in Cadott. Talks to pt. as a person, not pt…read more Listens to all concerns. Takes time to make sure things get done right.

Finally being heard as a WOMAN! Finally a space where nurses and nurse practitioners listen …read more... And listen some more! And offer more than pills to heal

Unlike the "big name" medical provider in town that has become nothing more than "big box" medical…read morecare, Willow Creek Womens Clinic truly provides warm, personalized care that takes into consideration the whole person - not just the medical concern. My questions are always answered thoroughly, I never feel rushed and I've even been seen when I walked in the door with no appointment (and I'm pretty sure it was during their lunch hour.) So refreshing to come to a clinic run by women who understand women.

I owe Oakleaf and Dr Berg a thank you big time. I am the artificial joint poster child. Dr Berg did…read moreboth of my knee replacements, one shoulder, and an elbow. Perfect. Flawless. Best experience I e had yet with a doctor. Mayo on the other hand did a half assed job on my first shoulder replace, twin cities orthopedics really messed up my foot rebuild, and St Joes? Don't get me started. Oakleaf is like staying in a 5star hotel. Plenty of friendly professional help, incredibly nice facility, and ANY resteraunt would be hard pressed to equal their food. This is a class act, and will always be my first choice for a hospital.

I had a spinal fusion performed by Dr. Thapar and Dr. Wogahn. So many people on the team assisted,…read moreand they all brought very high level care and competence. Kevin, Aaron, Ashley, Kate, Eric and Becca were part of all that. I was so impressed with their culture. It is not easy to build that culture and they are continually looking to improve. I feel very fortunate to live nearby and have access to such high-quality care. I was really blown away and felt pampered and nurtured. I really cannot say enough good things about these people in this organization.

This doctor was incredibly nice. She didn't judge me for any past use as a child, since I've been…read moresober for a long time. I usually go to mayo, and I am going to be switching as of today due to how nice and understanding she was. She wanted to help me with all my issues, and put in a bunch of referrals. It wasn't a long ways out to get blood work. She reminded me of a "mom figure" since my mom is very mentally ill and not really in my life. I really appreciate her. I think people make it a thing that you have to be rude now a days. And being rude doesn't make people wanna come back. Being rude puts the person there seeing in a horrible mood, and kinda ruin there day.

Referrals have gone nowhere, as no provider is accepting patients. 9 months or longer is the…read moretypical response I've been given. I can't give you more information, after years of trying, yes YEARS of trying, I found other providers.

My doctor got a referral for me to see a psychiatrist, and it led me here. First appointment was…read moremeh, the problem will probably be in the future where it will be hard as Heck to get help if I need to see her sooner as she don't work Fridays and Fridays are my only free day. The telehealth is making me mad! I asked her for a referral to see a therapist but heh haven't gotten anything back. I just found out they canceled my next appointment so now I scheduled another. I give one star cause they are lame

Friendly, courteous and caring, Jeff Jackson is a fantastic PA with a wealth of knowledge. He…read moretreats his patients as equals, and does whatever he can to make their lives better.

I had the displeasure of meeting this doctor in the urgent care of Marshfield Clinic Eau Claire…read moreCenter. I was feeling extremely sick from the medications that the doctors at Marshfield had put me one. Later I found out by the specialist that I was misdiagnosed and being over-medicated. When I saw Jeffrey Jackson he told me that kids are on the doses that I was on acted like I need to just deal with it. He asked if I was abusing drugs. I do not do drugs and said "No." He went on to say, "So if I looked up your record I wouldn't find drug charges?" I was appalled with his behavior. He was rude, he didn't listen, and talked to me in a demeaning manner. He did not help me whatsoever. This is NOT what a professional should act like, especially one who is supposed to be helping people.