I couldn't recommend this place enough! They are so kind and made my entire month by helping with my upcoming snowboard trip. Kailyn and the team truly care about their customers and you can tell with their service. Wouldn't shop anywhere else! read more

This place is great! Nathan was super friendly and knowledgeable we rents kayaks then went back next day to rent bikes!!! We will always come back here!! Thanks read more

Dog-friendly kayak rentals, and extremely friendly and amazing service! I found this spot on Yelp when looking for a dog-friendly water sport rental. From the moment we walked in, to the moment we were on the kayak, the team was so helpful and sweet to us. They made the check in process easy, and gave us clear instructions on where to go on the lake. My dog was so chill on the tandem kayak, and the overall experience was so much fun. The rental was for 2 hours at $60, but we got tired after about an hour. Even then, it was still super fun! read more

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They have two shops in town- I recommend both. Friendly staff, knowledgeable about gear, reasonable prices. We are mostly skiers & over the last few years we have bought multiple pairs of skis, bindings, poles & gloves as well as 2 boot bags, ski socks, & other random ski items. We keep coming back! read more

I cannot recommend this crew enough. Their customer service was excellent, the brands they carry reflect the industry well, and I can attest to their willingness to commit to getting you a good deal. Overall, they are a 10/10! Thanks GetBoards team! I am speaking from the online experience as I am an East Coast guy, but I do feel the West Coast love all the way out here! read more

Quick and easy rental store. My girlfriend rented the paddleboard for two hours at $39 which is very reasonable. The store employees are very kind and helpful. They sell sandals, hats, sunglasses, blankets, etc. all the items you will need to be comfy during your adventure. I recommend this place! read more

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I usually have my own gear when I board but decided to rent for the 1st time. I saw they offered Demo rental (trying out the latest boards + gear). I was lucky to reserve the board I wanted to Demo/rent (Bataleon Wallie 154). Also rented kids snowboard set up. Glad I did it and great 1st rental experience. Easy process and very organized. In and out within minutes. Return was simple, outside drop off, just show them your text receipt and done! To speed up the rental process, fill out the rental reservation ahead of time. No cost/deposit needed to complete. Highly recommended if you're looking to rent snowboarding or ski gear. Super friendly staff - special note to Ava, Ana, the set up guys and Management. read more

Overall, pleasant experience. The staff were really efficient and it the kayak instructions were straightforward. We showed up two hours before closing and there was still plenty of kayaks available and the price was as displayed. The person at the register could have been more inviting or willing to explain the different options as we weren't all that experienced with the kayaking options. read more

Hands down on of the most reliable and dependable shops I've been to. With an upcoming ski trip in 4 days, I was nervous and worried my skis wouldn't arrive within time, even with my 3-day shipping. I sent a desperate text to the number listed online, expecting the worst. Surprisingly, the team contacted me back within literal minutes, assuring me they could have my order shipped before the mentioned date. One of the best prices I've seen for such high quality, new skis as well. Shoutout to whoever made it possible for me to go to that trip with my new skis and thank you so much! read more

so much fun! the whole operation was super organized and as efficient as can be when busy. they got us on the water asap. would definitely recommend! read more

Getboards - Ski & Snowboard Shops Near Me - Big Bear Lake, California

Great staff great discount on Yelp ! Awesome weather, you also get a 15% discount on EBikes. Wish I would have known 3 days ago.

Great and friendly staff all the way around. Came to them about an issue with a kayak and they were all extremely sincere in getting it addresses. Megan and Austin were great suggesting locations to fish and kayak! read more

Huge shoutout to GetBoards for such friendly and easy rental service for snowboards, skies, and the necessary equipments to make the activity accessible. The basic package of shoes and board was $30, +10 for the helmet (if I recall correctly). They are also beginner friendly and the person fitting me was so welcoming to teach me how to put the shoes and bindings on. I went in the morning of mid-December, and there was not much of a line. In fact, I was able to be served right away. I hear it can get busy, so maybe I was lucky. Thank you Get Boards for allowing me to have a positive first experience in snowboarding! read more

We had the chance to kayak while at Boulder Bay. We opted for a 11 am launch time so we could find parking in the lot since it get pretty packed and people were getting tickets parking on the street in the no parking zone. Reservations were easy to make and you pay when you check in. Check in was quick. Staff went over the instructions, gave us our life jackets and we walked to the lake to self launch. It took a few minutes to walk over. We left our kayak wheels on the shore next to our shoes and hopped in and spent two hours on the lake. There were plenty of boats on the lake so waters were choppy and it was windy. We definitely got wet on our excursion. The lake is cold. I don't know how people can swim in that cold water. We returned to find our shoes in the same spot but someone took our wheels and switched it with their broken ones. Don't forget your sunscreen. I put plenty on every exposed part except the top of my feet apparently and ended up with a nice sunburn. The kids said kayaking was the highlight of the trip! Will do this again next time! read more

Getboards - Tandem kayaks - Ski & Snowboard Shops Near Me - Big Bear Lake, California

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Great staff was very knowledgeable and set us up with a great set of equipment. They took the time to get the right fit on everything so that we would have a great experience. I'm very impressed and will definitely rent here again when I'm back at Big Bear! read more

Super efficient and nice people working here. They have the whole process of renting the package to snowboard laid out from the moment you book online, coming into the store, getting boots fitted, boards selected, even if you need snowboard clothes. The return is outside and also super efficient. We booked the beginner package for days, but only used for 2 days because weather and health issues. When the store lady heard that, she gave us a voucher for 2 days rental for next time. Wow, that's so generous! read more

My husband has been coming here since he was a child. So like, over 30 years? Never had any issues so he continues to come here every time we go to Big Bear. I finally had the chance to go inside this year because my kids were [tears] now old enough to try skiing so we all came to rent our gear here, including for myself. The staff were all very chill and helpful. We really enjoyed talking to them! We came on a mid-week evening and morning so they weren't nearly as busy as it would be on Fridays through Sundays, so maybe that's why we were able to appreciate these awesome people who man the rentals. We rented skiis, helmets, and snow clothes for everyone except my husband who already owns his own clothes from his high school days. I now have an idea what kind of skiing outfit I would want to purchase for myself but it was great to have the option to rent inexpensively for my first real skiing experience. It was a no brainer to rent our kids clothes because we usually only come once a year and kids keep growing out of their clothes. Looking forward to renting gear from here for many more years to come. Thank you! read more

Getboards - Kids clothes rented from Getboards! - Ski & Snowboard Shops Near Me - Big Bear Lake, California

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Rented ski equipment here for a weekend trip. Loved that they were open quite late until 9:30 PM on Friday night so we could pick up our equipment the night before. Online reservation is seamless - reserve in advance to save time in the store! Prices were good and appreciated the extra 10% coupon on the website. Equipment was relatively recent and in good condition too. The staff were very knowledgeable, friendly, and helpful, and seemed to enjoy their jobs. They also have two locations a block from each other. read more

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My son and I have purchased hats from this location before but yesterday we took the whole family kayaking on the lake. Rented 2 double kayaks (included kayaks, life jackets, paddles, and got a waterproof lockbox for my phone/wallet for an extra $4). $102 for 2 hours. The private dock is just across the street with plenty of parking as well. We had a blast. It was pretty windy as it can be this time of year on the lake but if you've kayaked or canoed before, no big deal. You could also choose to stay inside the large cover but we took them out into the open water. It was warm, 70ish air temp, and the water was nice and cool from all the snow melt and recent winter temps. Kids had a great time together which is always a win and I got a good arm/back workout with all the paddling LOL! My daughter said we definitely have to do it again so it was worth every penny! read more

Getboards - Open water on Big Bear lake. - Ski & Snowboard Shops Near Me - Big Bear Lake, California

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The desk clerk was great...I forgot her name Jacrarta?... The map for the bike path could've been better... But the bikes were great and easy to use. Fair rates. Overall a wonderful experience! read more

Awesome service at GET BOARDS! They delivered and picked up boards for us to use at our cabin rental and carried them down to the lake for us! We had the boards all weekend and needed to extend our stay a couple of hours and they let us hang on to the board an extra hour to get in one last paddle before we left! Easy online reservations and online waivers to streamline the rental process. Great service! Friendly staff!! Highly recommend! read more

Getboards - Paddle Board and dog life jacket - Ski & Snowboard Shops Near Me - Big Bear Lake, California

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We rented paddle boards and kayaks for 2-3 hours for our group of about 90. Kailyn was great and helped us out a lot! Everything went well and fun was had by all! Great experience all around! Well done, Kailyn! Thank you! read more

Getboards - Some of our group having fun! - Ski & Snowboard Shops Near Me - Big Bear Lake, California

The staff was super friendly and helpful. They are dog friendly. It was my dog's first time in a kayak. She loved the staff too. The whole kayak experience, not so much. read more

Getboards - Yes to GetBoards. No to being in a Kayak. - Ski & Snowboard Shops Near Me - Big Bear Lake, California

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I typically don't use Yelp, but after my recent experience, I felt it was important to share my thoughts. I was happy for once my husband didn't throw away the receipt to be able to get a name. Upon entering the shop, I encountered Meghan, and I must say, her demeanor came off as quite unwelcoming. I could sense some frustration, which was understandable given that it was the busy Fourth of July weekend. but it made me hesitant to stay. You're a tourist attraction town that should handle fast moving environments. At one point, I even suggested to my husband that we look for another bike shop because of how we were greeted. Fortunately, my husband encouraged me to stay, and I'm so glad he did! We were helped outside by Josh and another gentleman named Michael, who completely turned our experience around. Their friendly attitude and thorough guidance really made a difference. They provided excellent customer service and made us feel valued. I would recommend the shop consider how employees greet customers upon entry, as first impressions are so important. As a business owner in Arizona, I believe it's crucial for any customer-facing role... I would never allow someone to greet customers in a discouraging way, as it can impact business negatively. I will be reaching out to the company to send thank you cards to both gentlemans as a small token of our gratitude. Thank you for your attention!! read more

Looking for the best kayaking spot in Big Bear? Getboards has some great rates for kayaking, paddle boarding, and bike rentals. BEST OF ALL (you can reserve an online appointment and avoid waiting!) After booking your appointment, you can check-in at the store and you can pay at the counter to receive your wristbands. After that, you walk across the street at the dock and you'll find all the kayakers paddling away. The instructors will give you tips and advice before you start your activities. Just remember to set an alarm to come back to shore for the next group of people. AND to stay within range so you don't go too far. I believe there were 3 options for kayaking: 2 hours, 6 hours, and 8 hours! I'd definitely come back here again, oh and the staff were friendly! read more

Getboards - 2 hour kayak = $45 - Ski & Snowboard Shops Near Me - Big Bear Lake, California

Soo fun me and my family hade a blast the guys at the dock we awesome Shout out to Matthew and Cyrus Super helpful and such sweet guys best big bear experience ever read more

First time kayaking with my husband. The staff was helpful and supportive during our first time kayaking in our lives. Thanks again.

This rental shop is awesome! Came here to pick up a couple snowboard rentals and the staff was incredibly friendly and knowledgeable on both the gear and the resort. They set us up with a reliable board, boots, and bindings that were all in great condition. The process was efficient and fast. What I loved the most was the return which took place outside. That made everything a whole lot quicker and they were open pretty late too in order account for the resort's night session days. read more

Great Place for kayak rentals. They even have pedal kayaks. The Rental staff and dock hands are helpful and knowledgeable. I will definitely be back. read more

I have rented kayaks from Getboards many times. Their staff is very friendly and they have several different styles of kayaks to choose from. It is a great way to get out and enjoy beautiful Big Bear Lake. read more

The staff were very friendly and helpful, even for my kids, and the end of season deal on used ski gear was great. I will definitely go back! read more

Only thing that was a bummer is you can't go outside of certain areas It was fun none the less read more

What a fantastic group of people work at this shop and the owner, Tony is amazing. I had an issue with some equipment and he went above and beyond to take care of everything without giving it a second thought. As a local, I know he gives back to the community and is an active supporter of the Snow Summit race team and their families. Everyone that works there is friendly and helpful no matter which mountain activity you are buy or renting for. read more

Thank you Sly and Devin!! I just bought my first pair of my very own skis! Sly and Devin worked between the two locations to get me in a pair of my own skis. The price was great and the customer service outstanding. As a first time buyer, I felt very comfortable. Both sly and Devon explained sizing very well. It was a painless purchase. I didn't get the name of the gentleman at the east store who also helped us. Thank you all. read more

This is the best ski rental place in Big Bear Mountain. Highly recommended! You typically can get anything you would need for skiing/ snowboarding here no matter whether to rent or buy! The staff works very fast and always see smiles on their face and of course, their service quality is very high. I ENJOY coming here so much! I bought my ski and ski boots here 5 years ago during the end-of-season sale(used). and now, I am still using them and it works perfectly. My husband got his ski and ski boots here 2 years ago, also during the end-of-season sale(used). It was also a very good to deal. He was very happy with both of them. Last weekend(President's weekend), our friend bought brand new ski boots here for a very good price. A big thanks you to Tony the ski specialist. He gave us a big help to find new ski boots for our friend. Tony is patient and very professional. Our friend tried 4 different boots and he found the one he likes. The whole process only took 30 mins. Tony is so efficient. We love it! Tip: They have two locations. It's near each other, make sure you go to the right one. One is mostly for rental, and another one is for rental and also sells new ski/snowboards and boots. read more

Getboards - Outside - Ski & Snowboard Shops Near Me - Big Bear Lake, California

We've been renting the kids' skis from GetBoards for the past 7 years and decided to buy the oldest her own set. Nathan, manager, suggested coming up during their HUGE Labor Day sale to save 40%!! Josh was so patient and so helpful today! He helped me find the best, used skis and boots for her ability! And even offered to exchange if I purchased the wrong size or color (lol she's 16) Cannot say enough wonderful things about how helpful Josh was. Not an ounce of upselling or pushing me into a bigger, better, higher-priced set. Thanks Josh! Get up here! Sale goes through Monday! read more

Highly recommend this. We bought many gears and rented some others form them in the past 2-3 years. I wanted to also thank you JT and Tony for always being there and helping us for various need. JT helped to fix my son's skis' deep scratches so well that it looks like new. Also Tony is always so patient answering my questions and helping us with various race gears. Thank you getboards. read more

Shout out to Kaylynn and Anthony for being SO helpful to me and my husband. It was an insane Labor Day weekend. My husband had an emergency allergic reaction as soon as we started our paddle. It was very scary. Their communication was clear and I appreciated the way they handled my situation. Their coworkers should follow their lead. Thank you! read more

We rented SUP from here!! Great experience, friendly staff, and such an easy process. We had our dogs with us and they were very accommodating. They even had doggy life jackets. Such a great time! read more

Getboards - Our pup on the SUP - Ski & Snowboard Shops Near Me - Big Bear Lake, California

Yes!!! We took 4 of my daughters friends up to Big Bear & the parents reserved them ahead of our trip. They told us to come at 7:00pm the day before to pick up all equipment, we arrived early & they fitted all 4 girls fast and efficient! Very nice & very easy process!! Prices are good & the return process was easy!! Definitely would recommend & equipment is was all well maintained. read more

Getboards - Was an easy process renting snowboard gear for 2days. All equipment was nice!!! - Ski & Snowboard Shops Near Me - Big Bear Lake, California