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    Giamalis Stephen N CPA

    5.0 (1 review)

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    6 years ago

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    Glastonbury Tax Professionals

    Glastonbury Tax Professionals

    (1 review)

    I am extremely disappointed with the service I received while trying to file my taxes. I trusted…read moreMarc Papa to handle my return accurately and professionally, but unfortunately, there were several serious issues. My tax filing was submitted with an incorrect bank account number for payment withdrawal, which caused the amount owed not to be withdrawn as scheduled. When I brought this to his attention, he acknowledged that it was a mistake and stated that "humans make mistakes." While I understand that errors can happen, I expected accountability and prompt resolution, especially given the importance of tax filings. Marc also told me he would send a gift card as a gesture for the inconvenience, but I never received it. As a result of this mistake, I had to personally spend additional time and effort contacting the IRS and making the payment myself, despite already paying for professional tax preparation services. To make matters worse, when I later reached out with concerns and asked for confirmation that everything had been properly submitted on my behalf, I did not receive a return call. Overall, this experience was stressful, frustrating, and far below the level of service I expected. I would not return, and based on my experience, I would not recommend this service to others.

    From the owner: Glastonbury Tax Professionals offers full-service tax preparation for individuals, families, small…read morebusinesses, and trusts. We also conduct CPA reviews of prior year returns, tax planning, and forward tax liability analysis. At Glastonbury Tax Professionals, we believe planning ahead is the most cost-effective way for clients to maximize their refunds and reduce their tax liability. We seek to intercept problems before costly mistakes occur. Preparation for tax preparation is critical. I began preparing taxes in 2005 where I built and managed a successful branch office for a large national tax service. I grew the client base from scratch to over 650 clients in two short seasons. I was also named #1 new franchise in territory my first year in business. The client always comes first and we provide valued added Year Round services like "preparation for tax preparation", audit assistance, and prior year tax return reviews. We strive to give clients the best service, tax advice, and client

    Giamalis Stephen N CPA - accountants - Updated July 2026

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