Cashier did not take off $3 coffee coupon even after I explained to her that the criteria had been met. This happens too often and Aaron could care less. Poor management so no wonder poor service. read more

The cashier errantly entered we were paying with cash and supposedly they can't correct that after a certain point. Customer Service was not able to help us and the ATM was out of cash. I had to leave the store, go to Citizens Bank, and come back. Still don't understand why they couldn't simply avoid the entire transaction. Staff was neither helpful or knew what to do. read more

Been getting my cakes there's for years , recently they been messing up twice I ordered filling and no filling , giving them the benefit if a doubt a year later now get another cake 1/4 sheet cake us very uneven their answer is we don't make it but you can at least level the cake the rudeness of them was beyond me the smallest cake and still they seem to mess it up .I will no longer get my cakes here sad to say . read more

The seafood selection is very poor compared to other giants which is disappointing. Can't get anything fresh here. The self checkouts are a nightmare constantly making you ask for assistance for simply moving your bags. They need more employees here because the lines are ridiculous. read more

this is the worst store in the world. i had 2 reach item 4 old lady &i ask 4 help from other customers also, as wkrs are never around&stock is pushed way back on shelves.the deli is a nitemare&family/friends agree100%. the self checkout is absurd&machines like redners are 2024 unlike giant from 2012-outdated!managers dont greet returning customers who spend hard earned$s 100.00 each trip. the mngr with long hair rudely turns his head the other way when i walk by.is this really a store?it feels like u are in a courtrm waiting 4 a trial...mean people &hrs of waiting 2 get THE HELL OUT!!!!!!!!!! so fuc u now&4ever read more

As far as supermarkets go giant sits somewhere in the middle in a sea of options. Not the cheapest nor the most expensive they are moderately priced. Most locations are often open later the some of the other markets so it's helpful during a late night run when picking up necessities. The store was well layer out with wide lanes and easy to navigate. As a plus at this location they did carry some regional sodas which my buddies took advantage of while making the stop. If your in the area it's worth trying some of the Kutztown sodas they offer. read more

Giant Food Stores - the entrance of a restaurant - Grocery Near Me - Reading, Pennsylvania

This location used to be great but since the pandemic its has gone down. Customer Service is awful the women behind the Customer Service desk today had such a scowl on her face, honestly she would have looked better with a mask on. I said hello to her and she didn't even reply , did my transaction and didn't even ask if I needed anything else. It was the worst! Also the produce is not the freshest but yet one of the most expensive. Hoping this location gets their act together. read more

This in regards to the gas station. You would think if you are charging 1.50 for air. that at least the tire gauge would work. And if you know It doesn't work try and make one accessible to the public paying for said air. Not waiting to tell someone after they paid for the air. then rudely being told by the attendant who would much rather look at her phone. And giving you a shrug of her shoulders. that I need to go back to the grocery store to buy one. Because they at the gas station don't even sell one where the air is. I hope my tire doesn't pip on the way to find a tire gauge. I will never shop at this Giant ever again. read more

We have used Giant Entertaining Catering for our company now several times. While I am not at all impressed with the organization, the professionalism, or the service by the employees, I can say that every single order we've received from them has been DELICIOUS. The quality of their product for the price that you pay is beyond excellent. If the service matched the quality, we would certainly use Giant Entertaining more often! read more

Recently bought a birthday cake and it wasn't even 1in high with 1/16in of frosting on it. Very disappointed.

I have to say I am very disappointed with my recent visit to Giants Food Store at 600 Lancaster Ave. I specifically went to the store to purchase shrimp because the circular said the shrimp was $5. While checking out, it rang up for $10.99. I spoke with the person manning the self checkout. She went to find out more information. Someone who I assumed is a manager came to speak to me and in a condescending manner explained why it wouldn't be $5. However, according to the circular it should have been. She felt like she was doing me a favor by offering me one of the bags for the $5 price. I am sorry but I should have received both for said price. What ever happened to the customer is always right. As well as the misprint being the companies problem; not the consumers. Very disappointed with this outcome!!! read more

Best supermarket in town, good selection and mostly fresh food with mostly friendly and helpful staff. Doughnuts a good value and fresh in the morning, bagels previously frozen but decent for the type of food. Usually clean and well maintained. Solid 4 stars read more

i needed to grocery shop the other day, so i went to giant. the employees did so well at making sure everyone was six feet apart and everything was sanitized after another person went in their register. they had arrows showing what ways Isles should be entered by customers (some people didn't listen but the employees show they care). they also have certain enter and exit ways to go in and out of the store. there were places to stand when waiting for checkout that were spaced out and employees would yell down saying which register to go to. read more