I accidentally threw my cell phone in the recycle container last week and once I realized what I had done I went to retrieve it and the truck had picked it up and was gone according to the neighbor. I drove down the street looking for the truck and found it. I told the gentleman on the back what happened. My sister rang my phone until he found it. He was so patient and kind. THE BEST SERVICE! THANK YOU!!! read more

The service is the absolute worst. Last time my garbage was picked up was 2 months ago. They continue to bill me but they can't find time to collect our garbage once per month. I have to call every month to let them know my service date was missed. This is not the first time my garbage has sat around for an extra month. Even the supervisor called and said he would personally come out and collect the garbage - that was 9 days ago. The garbage continues to pile up. read more

Gill Hauling has poor customer service. We reside in Sioux City and have a regular garbage bin and a recycling bin. The regular bin is picked up, without fail, weekly. The recycling bin is picked up MAYBE 50% of the time, and that's with repeated calls to the office. Many weeks when we call and are assured someone will be by, no one comes to recycle. We have talked to their front office, the route supervisor, and his supervisor. Nothing improves. Sad that Gill Hauling makes it so difficult to recycle. Poor service on their best day. read more