I have shopped Henebry's Jewelers for over 10 years now. They are a great bunch of people. The…read morecustomer service is outstanding! I have never been dis-satisfied with anything I have bought there. Go there if you have an anniversary or birthday coming up. You will find something there. Brian, Amanda, Olga and Dave are great! They also have a jeweler to fix your watches or gets batteries. Then they have a jeweler on site to make repairs to your jewelry. It's a one stop shop!

Absolutely love Henebrys. Even with this coronavirus craziness they still show the best customer…read moreservice possible. We had an issue ordering online an the Christiansburg store manager Jerry great guy went out of his way to make sure we where able to place our oder. #1 jewelry store for us.

My boyfriend and I spent one day in Roanoke. We walked around the city market area and I saw the…read moresign for estate jewelry - I'm always drawn to estate jewelry as it tends to be much more interesting. I popped in thinking I would just look at the shinies and not get anything. I was so wrong. The owners are wonderful and friendly and showed me lovely pieces, all reasonably priced. I found a fun moonstone ring, a pendant set with a large citrine and small amethyst, and a pair of green amethyst earrings (same color as the citrine). Then I saw the tiny ring in the middle - a beautiful Edwardian setting with a clear white topaz. The owner said "I love that piece, we've had that forever and it never fits anyone." I tried it on and it fit perfectly. She said, "that is beautiful on you, make me an offer on it." I did, she said "done"! The stones don't show well in the photo but they are all clear and have lovely sparkle. I even went back to get a necklace for the pendant.

Very unique jewelry selection, and very nice prices! I have bought some of my favorite jewelry…read morehere. I enjoy seeing them at the farmer's market and the fair. I cannot wait to come back!

The girls were wonderful to work with. Friendly and very helpful. Frantz did an excellent job…read moreresetting my ring.

Very disappointed as I was given one and then the amount was higher! I was told if I do a review…read moreit would cost less and the bracelet is not worth what I was !!!! The clasp won't remain closed and it gets hooked up on everything

These folks do superb repair work, and they're my go-to shop for jewelery because everything is…read moregorgeous and unique. Usually I can only drool...but I'm thinking of commissioning a 36th anniversary present for my sweet husband.

Have had multiple custom pieces designed and made here, including my wedding set. Alan and Tina do…read morebeautiful work and go above and beyond to ensure the customer has a wonderful experience. Highly recommend!!!

I shopped at Fink's Jewelers in Roanoke, Virginia on my way to Chattanooga Tennessee. I was…read moreassisted by Ken in Roanoke, Virginia. I also shopped at the Chattanooga location when I got into town where I was assisted by Luis Rodriguez and Alex. My experience at both locations was exemplary of what a shopping experience should be for high-end jewelry and luxury watches. Since I was relocating to Chattanooga Tennessee. I wanted to build a relationship with a local dealer for watch brands and jewelry that I plan on buying. I primarily worked with Luis Rodriguez at Fink's Jewelers in Chattanooga Tennessee. Luis was extremely helpful, knowledgeable, professional and also very easy to work with. Luis spent an extremely generous amount of time guiding me through the process of selecting my first watch that will become part of a collection of luxury watches. While there I also saw a piece of jewelry that caught my eye which is rare. I have very specific taste in jewelry and it's very hard for me to find anything I like for myself or as gift for someone else. However, the selection at Fink's Jewelers is quite exceptional and I actually found a wide variety of stunning pieces I admired. So, I also picked a beautiful necklace along with my first watch during my visit to Fink's jewelry store. I don't often write reviews, but I was so thoroughly pleased and happy with how everything went. So much so, that my entire experience at Fink's jewelry and with Luis Rodriguez earned my praise and a very positive review. Overall Fink's jewelry earned my business for their gorgeous selection of high quality luxury watches and jewelry and the best customer service one could possibly ever hope for. I will be doing business with Fink's jewelry and Luis Rodriguez for years to come. Highly recommended! Rich Casey

I purchased a David Yurman bracelet with matching necklace. Within 4 months the black coating began…read moreto discolor. In the 5th month I returned the bracelet and was advised the bracelet would be sent in for repair with an estimate within 2 weeks. After a month I returned to the store to inquire. At this point I was advised coating is not covered but the bracelet has been sent back to manufacturer. After several more weeks and no return calls were made I returned back to the store. At this point I was advised it would take 3 months to determine if the bracelet would be repaired free of charge or an estimate to repair. After 11 weeks I returned back to the store for an update. Was advised the bracelet has not been examined. Over 4 months had passed when I was advised the bracelet would not be repaired free of charge. Was further advised the coating on the bracelet was not manufactured for everyday wearing but I could pay to have the bracelet repaired. At this point it was very apparent that I did not agree with the outcome. As a courtesy they offered to waive the shipping and $100 of the $300 cost. When I stated that makes no logical sense to pay more money for a product that could not be worn daily the receptionist became very defensive. I requested for my bracelet to be returned without repairs. It has been almost 5 months since I released my bracelet to Finks. Upon picking it up today I was charged a shipping fee. Just more insult to injury. Thank you Finks for ruining a long standing relationship. I will never purchase another product from Finks or provide a positive recommendation. This bracelet has been in Finks possession longer than I have owned it. Thank you Finks for standing behind a product you sale and providing superb customer service. The only positive comment I can say is the sales team is top notch, but that's where it ends

I brought my ill-fitted diamond rind with the nearly broken setting from another local "send-out"…read morejewelry store. The AmRhein's consultant listened and examined my ring. She brought the in-house jeweler to see what he could do to repair what the other shop had had done. AmRhein's jeweler listened to my concerns, examined my finger size and shape (older with arthritic knuckles) and asked about my daily activities (). He suggested some options, told me that he could and would work the repair I chose and DID for 1/6 the charge from the store which broke my band. I am now an AmRhein customer and so glad to be!

A family member requested that I hire AmRheins to polish an entire set (12 place settings) of…read moresterling silver flatware that they wanted to gift to someone. What an incredible job AmRhein's did. The set, vintage 1950's, looked almost brand new when finished. It made a lovely gift and I was very appreciative of the time and effort AmRhein's took to get this just right. In addition, I have had AmRhein's repair and resize several pieces of jewelry for me in the past year and they have done an excellent job.

Was looking for a local jewelery shop with watch services in town and this little independent store…read morewas exactly what I was looking for. I needed to have a few links removed from one of my pieces, a beautiful swiss automatic time piece with a complicated bracelet. It takes a certain expertise and their watchmaker was quick and professional in making the adjustments. The cost was cheap, and only took them a few minutes to do, and their watch service was handled while I waited. In and out the door in under 30 minutes and it was only fifteen bucks to do the work. A bargain. I appreciated the local friendly service and quality work performed. Recommended. 4.5 Stars rounded up for the fast, fair value service with kindness and professionalism. 01032

After an injury to my hand, I needed my engagement ring and guard rings sized up quite a bit. The…read morework was done in-house and ready in two days. The bands were beautifully done, along with checking the prongs. I trust Jane and Tina to do outstanding work. Thanks, folks!

Great first time experience visiting this shop- I browsed for a while and had some links removed…read morefrom a watch. Very friendly and knowledgeable staff!

Paul is the best Jeweler around.. Has a lazar welder in house;…read more Pretty amazing stuff for Roanoke to have such an artist..