I made an appointment for a Saturday and probably received three different text messages about…read moreconfirming my appointment and being charged a fee for late cancellation or no shows so imagine my surprise when Friday night at 9:00 they sent a text telling me my appointment was canceled. Saturday know one even called me with a explanation or to reschedule me and worst of all I took off work for this appointment.

I made the switch to this salon recently and I'm so glad I did! The salon is clean, nicely…read moredecorated and put together very well. Regarding my hair, Josh cut and styled it and I could not be more pleased with how it turned out. He explained how he was cutting my hair and why he did what he did, as well as explained each product being used and the benefit of the products. With the affordable pricing, friendly service and atmosphere, I would highly recommend this salon if you're in the Morgantown area.

You first need to find the salon. My GPS wasn't too helpful with their street address. The salon…read moreis opposite the Glenmark Center on Route 857 just before I-68. You use the same entrance that you use for the gas station. The salon has an average level of décor. Not too splashy, not too sparse. On the plus side appointments are easy to make and they do all the usual hairdressing tasks. Parking is close by and free, a big plus in Morgantown. The prices are reasonable. You'll be fine with coming here. My only little peeve was continual talking by the stylists while my hair was being done (to each other and to a friend that was sitting and talking) because I like peace and quiet while my hair is done. My other suggestion to the stylists is that they make sure that their own hair looks like a million dollars, just because that's their business. As it stands their own hair styles look pretty average.

The owner, Rose did a great job on highlights and haircut! She fit me in on a very busy weekend,…read morewhich I greatly appreciated. They also provide a number of other services. The people there are very professional and I would highly recommend them.

Love the new location! Long time customer - they are always kind, accommodating, and fun to be…read morearound! You can't go wrong with any of their services!! Oh! And you might even get lucky and meet Roo!

Clean, welcoming atmosphere. Everyone is so friendly and great at what they do. Definitely the best…read moreplace in the area for the most up to date and beautiful hair. Highly recommend Heather.

I debated a long time before I decided to write this review. I am so angry and frustrated that it…read morejust has to be done. I had an appointment for a first time cut with Heather at Spa Policano. I was greeted by a lovely lady named Mary who was very kind and interested in what I wanted to have done with my hair. Then Heather walked up. I should have run on first sight. She was so completely disheveled, hair all over the place and wearing an apron covered with color stains. I used to be a salon receptionist, and the ladies at that salon did colors and worked with chemicals all day, and they never wore stained aprons. I went back and sat in her chair and proceeded to tell her the issues I had with my curly hair. I told her what worked and what didn't on my type of hair. I explained my issues in detail, and showed her a pic I was interested in. She said it wouldn't work. That was fine. I figured she was the pro and showed her a different pic that she said definitely would work. She began cutting and said she was going to leave my front longer which was not how the picture looked. I told her I'd had that cut in the past and it didn't work for me. She then said she'd just leave it a little longer. I now have the WORST haircut I've ever had in my entire life. There is no way to wear it that it looks good and I am completely embarrassed. I can't leave it curly because it has horribly uneven layers, and I can't straighten it because in cutting the front longer, she left one side obviously longer than the other, and it looks like a huge chunk was lopped off the back of my hair. I was so upset I asked for a refund. My money was refunded but not without Heather messaging me AND my daughter saying how embarrassed she was because I complained. I can guarantee you she isn't half as embarrassed as I am having to go out with this horrible cut until I can have it fixed. The messaging to me and my daughter was also highly unprofessional. Never go to her! Too bad you can't choose zero stars!

Wouldn't recommend bc did not communicate with the cost of her services when I asked multiple…read moretimes. The hair wasnt a bad job but was charged an exorbitant price for what was done. If that's her price that is fine but she could have told me when I asked two times before moving forward.

I have been going here for a couple of years now. (Male) I have blonde hair and not everyone can…read morecut blonde correctly. I also ask for a more stylish cut which she pulls off amazingly. She has the best attitude and personality. One of the few people I enjoy talking with these days. She also makes jewelry and made me a custom pendant of crossed bones ( sans skull) with REAL BONES! I don't do color but have seen her other clients. Fantastic shop. I always feel fresh and fantastic when I leave.

Great environment...great haircuts ...never a disappointment...that girl can do some hair ...I'm a…read moreman ...not even her forte...but still the best around ...her hair extensions and colors for woman that I've seen are for sure the best around

Casey has never disappointed me with my hair! She cares about her clients and their needs, I would…read morehighly recommend Salon Divina if you're looking for a permanent salon!